hardcore_2031 Posted April 20 Share Posted April 20 A couple years ago I set up a NAS with an UNRAID Trial key and moved a bunch of backup data on to it. The OS version is 6.9.2. Today I had need of that data again, so I plugged in and spun up this device. The trial by now had of course expired, so I purchased an Unraid OS Unleashed License as I have 8 drives in this NAS. When I attempt to apply the activation code I just purchased I get the error "Could not find associated product Unleashed Redemption" (shown below). I see that it says "To redeem or purchase Starter, Unleashed or Lifetime licenses, please upgrade to at least Unraid 6.12.8 or later via Tools > Update OS in the Unraid webgui." however without being able to apply my code, I am not able to upgrade from the GUI. What am I supposed to do? https://drive.google.com/file/d/1PRY-VkWrEdi7mJGZ3FivpYYcny61hyDT/view Quote Link to comment
JonathanM Posted April 20 Share Posted April 20 1 hour ago, hardcore_2031 said: I am not able to upgrade from the GUI. What am I supposed to do? Upgrade using the manual method, download the 6.12.10 files, extract and overwrite all but the config folder. Make a full backup of the USB before doing that, so if something goes sideways you have a copy of the config folder. Quote Link to comment
JorgeB Posted April 21 Share Posted April 21 Alternatively you can contact support so that they can extend your trial. Quote Link to comment
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