crankbearing Posted January 11, 2012 Share Posted January 11, 2012 I ordered and saslp and 2 3ware fwd breakout cables. I pd for express shipping which took a couple days, but that is not beef. I install the card with the first set of cables and no drives are detected I pull the original packaging from that set of cables out of the trash and notice that it was not in a sealed bag but a glad sandwich bag by the looks of it. Sure enuff I open the other (sealed) set of cables and plug those in and bootup and voila my drives are detected at the card level and found in unraid. I absolutely hate when a company gets something back as defective repackages it and ships it out again without even testing it by the looks of it. Now! I have to package and ship a 19$ cable back to BC and get it replaced, so the 19$ cable will cost upwards of 30$ by the time it's done. Glad at least I got them to price match the card and cables. This was my first time ordering from ncix, I am now not sure if I will again. After having two WD 3TB fail on the same preclear (different supplier) this is just the icing on the cake I guess. Dave Link to comment
WeeboTech Posted January 11, 2012 Share Posted January 11, 2012 Maybe your credit card has some kind of policy so it doesn't cost so much to get it replaced. Link to comment
lionelhutz Posted January 12, 2012 Share Posted January 12, 2012 Take a pic of the 2 different packages and call them up and lodge a complaint. They'll likely take care of you. Peter Link to comment
Unqualified Spectator Posted January 12, 2012 Share Posted January 12, 2012 Yup...They'll send Guido riiight over...How're those kneecaps? He'll make you an offer you canna refuse. Sorry to hear about your problems...care to name the vendor? I'll take them off MY list... Link to comment
c3 Posted January 12, 2012 Share Posted January 12, 2012 Had this happen on several items from Newegg. They did pay return shipping. But it remains a sore spot for me, did they even look at the stuff before reselling it? Link to comment
BobPhoenix Posted January 12, 2012 Share Posted January 12, 2012 Sorry to hear about your problems...care to name the vendor? I'll take them off MY list... If I'm not mistaken - was listed here: This was my first time ordering from ncix, I am now not sure if I will again. Link to comment
crankbearing Posted January 12, 2012 Author Share Posted January 12, 2012 hey all, well I calmed down now - , I will call them tomorrow (3 hour time difference) pac vs est time and see what they will do after getting the pics. I am sure they will look after the situation. On another note, I moved my 2 WDEARS 2TB drives onto the saslp and added the replacement 3TB's onto the boards 6GB ports and started to pre-clear them both, and so far so good 9 hours + in they are 25 and 26% zeroing at 36 and 39 degrees at 106 and 111 MB/s with no funny noises, but by brand new hitachi 2T 7K200 got half way through preclear and spun down with some funny noises, I can actually hear something rolling around inside the drive so it's going for rma, It was a back up drive I got about a year ago and never opened. Thanks, Dave Link to comment
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