That looks correct.

On 1/13/2026 at 2:49 PM, Tyrus said:

screenshot from the folder

Make a new screenshot

1 hour ago, trurl said:

That looks correct.

Make a new screenshot

Here it is. If there is an easier way by creating a new user or something similar, let me know of the alternatives please.

Is that a screenshot of how things currently are?

Doesn't look like you actually did New Permissions.

1 hour ago, trurl said:

Is that a screenshot of how things currently are?

Doesn't look like you actually did New Permissions.

Yep, it's the new screenshot. Just double checked it. Hmmm, should I try the "new permissions" tool again? I am surprised it finishes quite fast, even though it says in the description that it can take a long time. Just did it again and it took only 49 seconds. Target was "shares" and Items "NAS".

Edited January 16Jan 16 by Tyrus

16 minutes ago, Tyrus said:

Just did it again

Another screenshot

11 minutes ago, trurl said:

Another screenshot

Here is the new screenshot but it looks the same for me... :/

BTW: Tried an other new test-user, same problem.

Edited January 16Jan 16 by Tyrus

From the New Permissions screen:

The utility starts a background process that goes to each of your data disks and cache disks and selected user shares and changes file and directory ownership to nobody/users (i.e., uid/gid to 99/100), and sets permissions as follows:

For directories:
  drwxrwxrwx

For read/write files:
  -rw-rw-rw-

For readonly files:
  -r--r--r--

As you can see, your screenshot doesn't conform in either owner or permissions.

Reboot and try again.

2 hours ago, trurl said:

From the New Permissions screen:

As you can see, your screenshot doesn't conform in either owner or permissions.

Reboot and try again.

It still looks the same :/ And the duration wasn't much longer with 1:20min.

Did you reboot before trying again?

In the built-in File Manager, you can select folders / files and change owner / permissions.

14 hours ago, trurl said:

Did you reboot before trying again?

Yes, I did reboot before that.

13 hours ago, trurl said:

In the built-in File Manager, you can select folders / files and change owner / permissions.

Ok, I did this on both drives on this folder and the permissions look right now. -rw-rw-rw- on files and drwxrwxrwx on folders.

But I still can't see anything in the folder when I access it over network...

This sounds like SMB upper/lower case problem. Can't remember if we discussed that before on this thread.

Check the parent folder of that folder and see if there is another folder with that same name except for different upper/lower case.

1 hour ago, trurl said:

This sounds like SMB upper/lower case problem. Can't remember if we discussed that before on this thread.

Check the parent folder of that folder and see if there is another folder with that same name except for different upper/lower case.

Nope, we didn't talk about SMB before.
I checked but I can't see any folders with same names but different cases. I also didn't create much on the NAS, since the file system error happened and it was working fine before. First I want to know it's back to normal.

2 hours ago, Tyrus said:

we didn't talk about SMB before

Just to elaborate, if a file or folder has the same name except for upper/lower case, SMB will only display one of these since it isn't case-sensitive.

If a parent folder has 2 folders with the same name but different case, you won't see the contents of one of those folders using SMB.

1 hour ago, trurl said:

Just to elaborate, if a file or folder has the same name except for upper/lower case, SMB will only display one of these since it isn't case-sensitive.

If a parent folder has 2 folders with the same name but different case, you won't see the contents of one of those folders using SMB.

I understand what you mean. SMB doesn't care about uppercase letters so "Folder" and "folder" would be the same folder for it and depending on how it is accessed, it could happen that it would access the wrong folder and that's why my problematic folder could appear empty.

I checked in the file browser.
The folder hierarchy is NAS/parent/child(our empty folder)
So for this problem to be true the parent folder would need to have an other folder inside that would have same name, but written with different upper/lower cases, right?
But there is only one other folder in the "parent" folder and it has a completely different name. So I am not sure it is this problem :/

Edited January 17Jan 17 by Tyrus

So the parent doesn't have a duplicate. And the parent of the parent is NAS? Your diagnostics already showed there isn't a duplicate NAS.

Hmmm, I am not sure what else I could do, to fix the file problem...😞

This thread got very big, please recap the current tissue and also post current diags.

Sorry for the late reply.

So there is still this problem, that no files are shown in one particular folder, when I access it over the network. The Unraid file manager can see the files though. All other folders and files work without any problems.

unraidnas-diagnostics-20260126-1635.zip

Edited January 26Jan 26 by Tyrus

1 hour ago, Tyrus said:

So there is still this problem, that no files are shown in one particular folder

Is that a share or subfolder? Please provide the share name or complete path if a subfolder.

On 1/26/2026 at 7:44 PM, JorgeB said:

Is that a share or subfolder? Please provide the share name or complete path if a subfolder.

The structure is a following:
Share(called NAS)
This share has two folders.
Both of the folders have files but only the files of one of the folders are visible in the share.
But the files are visible in the unraid file manager and are accessible.
It is one of the problems that appeared after the initial problem that started this thread was fixed by rebuilding from parity.

It used to work before and I haven't changed anything about this folders.

I fixed the permissions on the problematic "empty" folder with the help of @trurl but unfortunately it didn't help :( We also checked naming conflicts but everything is fine there too.

Edited January 28Jan 28 by Tyrus

1 minute ago, Tyrus said:

This share has two folders.

Just to refresh our memories

What is the name of each of these two folders.

Also, just to recheck the permissions, please post the output from ls -la /mnt/user/NAS

On 1/28/2026 at 6:42 PM, trurl said:

Just to refresh our memories

What is the name of each of these two folders.

Sorry, I messed up the hierarchy a bit.
So it is :

- NAS (the share)
	- jellyfin, which child folder is the problematic one but there are many other folders here too
		- movies and tvshows (2 folders only, children of jellyfin)
		- movies is shown empty, tvshows is normal

23 hours ago, JorgeB said:

Also, just to recheck the permissions, please post the output from ls -la /mnt/user/NAS

So do I have to do

ls -la /mnt/user/NAS/jellyfin/movies

instead?

Edited January 29Jan 29 by Tyrus

This:

ls -la /mnt/user/NAS/jellyfin