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Array wont start after stopping

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  • Community Expert

If you also rename the unassigned devices folder in plugins, you should be able to do a clean install of that plugin and see if that works.

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  • After rebuild completes we can test without certain plugins.

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  • Community Expert

There are a lot of fsck files on flash though. MIght be better to reformat flash and start from a clean install, then restore your config except for the unassigned devices folder and .plg in config/plugins.

  • Author

Alright. I think there is both good news and bad news. The good news is that when I rename the UD folder and reinstall it, I am able to start and stop the array.

However, as soon as I re-add 1 of my SMB shares back in, I am able to stop the array but not start it again.

I think this is where I may have gotten myself into trouble a few weeks ago by listening to AI.

I remember AI mentioning "shadow shares" or "phantom shares" where I had UD uninstalled completely (and no SMB shares mounted) but it was still showing a /mnt/remotes/Windows_SomeFolder

If I remember correctly, AI told me to delete the "shadow share" using rm -rf /mnt/remotes/Windows_SomeFolder

So, I guess - how majorly have I screwed up? And how do I fix it?

  • Author

Not even mounted, just share added

  • Community Expert

Post new diags with the share added when you are unable to start the array

  • Community Expert
3 hours ago, tjm said:

If I remember correctly, AI told me to delete the "shadow share" using rm -rf /mnt/remotes/Windows_SomeFolder

The /mnt/remotes location is where UD mounts shares from other machines. That command will be deleting all the files in that share on the remote machine that is mounted at that point (probably not what you want). It might upset UD in that you also delete the local mount point but surprised that had anything other than a temporary effect.

  • Author
7 hours ago, JorgeB said:

Post new diags with the share added when you are unable to start the array

new diags with share added attached

7 hours ago, itimpi said:

The /mnt/remotes location is where UD mounts shares from other machines. That command will be deleting all the files in that share on the remote machine that is mounted at that point (probably not what you want). It might upset UD in that you also delete the local mount point but surprised that had anything other than a temporary effect.


yeah, this makes sense. but what AI was telling me that also made sense at the time was that if nothing is mounted in UD then /mnt/remotes/whatever is a temporary path in my ram that UD is storing files until the mount becomes available again. and i had some "stale" files in there, that AI recommended I delete.

and this is why I deleted them.

I swear, it made sense at the time it was told to me )

unraid-diagnostics7.zip

  • Community Expert
21 minutes ago, tjm said:

/mnt/remotes/whatever is a temporary path in my ram that UD is storing files until the mount becomes available again

It is a temporary path until UD mounts something there. It would never store anything there since that could fill up rootfs, the RAM reserved for the OS. If you fill that up, the OS has no space to work in and becomes very unstable. /mnt/remotes should come back when UD loads at boot.

  • Community Expert
2 minutes ago, trurl said:

It would never store anything there since that could fill up rootfs

It won't really though because /mnt/remotes only reserves 1MB.

  • Author

thanks for the info.

im pretty sure i listed to the AI and deleted the /mnt/remotes/whatever path.

any idea how i fix what ive broke?

  • Community Expert
11 hours ago, tjm said:

had UD uninstalled completely (and no SMB shares mounted)

Shouldn't have done any harm to delete /mnt/remotes then. Nothing else uses it, and it isn't created unless UD creates it.

  • Author
1 minute ago, trurl said:

Shouldn't have done any harm to delete /mnt/remotes then

im relieved to hear this.

but current situation im in is:

  • UD installed, can stop and start array

  • UD installed and SMB shared added (not mounted), can stop but cannot start array

any thoughts?

  • Community Expert

I can't see any reason in the log for the array not starting, and that is not a known or common issue with UD and a remote share.

My suggestion would be to uninstall the plugin, then completely remove its folder from the flash drive /config/plugins/unassigned.devices

Then reboot and reinstall the plugin.

  • Author

same outcome.

i uninstalled the plugin, i deleted everything related to unassigned.devices from here:
image.png

rebooted then reinstalled plugin.

with UD installed, can stop and start

with share added, can stop cannot start

diag attached from after clicking 'start' 3 or 4 times

have rebooted since to get the array back up.

unraid-diagnostics8.zip

  • Community Expert

Post a screenshot of the main to show the UD remote share that you added.

  • Author

image.png

  • Community Expert

Assuming there isn't anything in settings changed that would cause an issue, don't see how that can prevent the array from starting; recommend reporting the issue in the Unassigned Devices support thread.

  • Community Expert

That's the correct place, but since it's only happening to you, and if they can't reproduce it, may not be an easy fix, also make sure you post the diagnostics there.

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