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Array wont start after stopping

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  • After rebuild completes we can test without certain plugins.

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  • Author

attached are new diagnostics. i did reboot as i am attempting to get the array to start.

but it is telling me " Array Stoppedstale configuration"

what should i do from here?

unraid-diagnostics3.zip

  • Community Expert

Do you have more than one browser or tab open to your server? What browser are you using?

  • Author
2 minutes ago, trurl said:

Do you have more than one browser or tabl open to your server? What browser are you using?

Only 1 browser open to the server, Brave.

  • Community Expert

Will it let you start the array if you set disk5 to "no device"?

  • Author
Just now, trurl said:

Will it let you start the array if you set disk5 to "no device"?

Yes. As soon as I set disk5 to "unassigned", the message at the bottom went from 'Array Stopped - stale configuration' to just 'Array Stopped' and it did let me start array.

  • Community Expert

Emulated disk5 still mountable. Interesting to see that it now has 1.5T more contents than it did with your first diagnostics, so apparently you have been writing to emulated disk5 during all this.

Can you assign disk5 and start the array now?

  • Community Expert

Do you have a “yes I want to do this” checkbox opposite the Start button? If so you need to check that to be able to start the array.

  • Author
3 minutes ago, trurl said:

Emulated disk5 still mountable. Interesting to see that it now has 1.5T more contents than it did with your first diagnostics, so apparently you have been writing to emulated disk5 during all this.

Can you assign disk5 and start the array now?

I cannot. I can stop array, and I can assign disk5.

It is no longer showing 'stale config', just 'array stopped' at this step.

But I cannot start.

  • Author
3 minutes ago, itimpi said:

Do you have a “yes I want to do this” checkbox opposite the Start button? If so you need to check that to be able to start the array.

i do not. the only options i have when array is stopped are:

start
maintenance mode checkbox
reboot
shutdown

i have not tried recently, but when i was trying a few weeks ago, even checking the 'maintenance mode' box and trying to start, the array wont start

  • Author

oh, and a 'reboot in safe mode' button too. sorry.

image.png

  • Community Expert

I guess it could be a plugin interfering.

Boot in SAFE mode and see if you can start the array.

  • Author

Yes, rebooting in safe mode allowed me to start array with disk5 attached.

It is currently doing a Data-Rebuild

I assume I should let the Data-Rebuild run until it is complete, yes?

And then what should I do after this to 'get out' of safe mode and return to normal mode?

  • Community Expert

@itimpi

The only plugin I saw that I thought might be involved is yours. Any ideas?

  • Community Expert
52 minutes ago, tjm said:

let the Data-Rebuild run until it is complete, yes?

yes

52 minutes ago, tjm said:

get out' of safe mode

reboot

Unrelated, your system and domains shares are on the array, and in fact, are configured to be moved to the array.

Ideally, Docker/VM related shares - appdata, domains, system - should have all files on cache or other pool with nothing on the array, so Docker/VM will perform better, and so array disks can spin down since these files are always open.

Of these shares, system is probably the most important to have off the array, since these files will be open even if all containers and VMs are stopped. Docker and VM Manager have to both be disabled or system share files are open.

Nothing can move open files, so those will have to be disabled before you can work with those.

  • Author
14 minutes ago, trurl said:

reboot

i can and will for sure do this. but until we figure out what plugin is causing the array not to start, wont rebooting put me back in the situation of - 'i can stop, but not start the array'? now disk5 will be working. so thats progress. but i still wont be able to start array without rebooting each time, right?

16 minutes ago, trurl said:

Unrelated, your system and domains shares are on the array, and in fact, are configured to be moved to the array.

awesome, ill try to update these

  • Community Expert

After rebuild completes we can test without certain plugins.

  • Author

alright, rebuild is complete and ive rebooted so im no longer in safe mode.

i am still having the issue where i can stop the array but not start the array.

please let me know what steps i can take so we can resolve this. thanks!

  • Community Expert

You can remove some or all plugins, then reboot and retest. You can either uninstall them or rename the *.plg files in /boot/config/plugins to something else.

  • Author

Alright, the issue seems to be with Unassigned Devices. What should I do from here to fix this?

  • Community Expert
48 minutes ago, tjm said:

Alright, the issue seems to be with Unassigned Devices.

Do you have diagnostics or logs that demonstrate that?

  • Author
2 minutes ago, trurl said:

Do you have diagnostics or logs that demonstrate that?

I can attach diagnostics (see attached). But I'm not sure if they "demonstrate that" or not.

What I can tell you is that I renamed the plugins following the advise here:

5 hours ago, JorgeB said:

You can remove some or all plugins, then reboot and retest. You can either uninstall them or rename the *.plg files in /boot/config/plugins to something else.


And with all the other plugins "turned on" but that one "turned off", I am able to stop and start array:

image.png

unraid-diagnostics6.zip

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