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WD EZRX HEAD PARKING ISSUE

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I have recently built my first unraid server.  I am running WD green EZRX drives.  I have just found out about the LLC parking issus with EARS and EADS drives.  Does the issue still exist on the EZRX?  If I run widdle3 will I lose data on these drives?

No,and no.. Only up until first generation EARX drives had the intellipark feature set at 8 seconds,all drive models after that is fine. I ran WDidle3 on all my EARS,EADS,and 1st gen. EARX to disable the intellipark completely all had data on them,and all are well.

  • Author

Thanks for the input.  Curious what did WD do to fix the EZRX drives?  I do have a EARX to go in which is a refurb warranty recplacement to go in. So I will run widdle on it and leave the newer EZRX drives alone.

Only up until first generation EARX drives had the intellipark feature set at 8 seconds,all drive models after that is fine.

 

Do you know whether this would have involved a firmware change?  My EARS drives and my fairly recent EARX all report the same firmware: 51.0AB51

i just replied to the old thread too... i think the guy i quoted hasn't been on since October. I too would like to know what the consensus is. I know calling WD will get us nowhere.

 

Can someone tell me if this looks serious?

 

First Disk:

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   175   171   021    Pre-fail  Always       -       6216
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       24
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       17
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       24
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       22
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       58
194 Temperature_Celsius     0x0022   120   117   000    Old_age   Always       -       30
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0

 

This is the next disk:

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   100   253   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   227   190   021    Pre-fail  Always       -       3641
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       15
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       17
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       15
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       14
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       41
194 Temperature_Celsius     0x0022   119   117   000    Old_age   Always       -       31
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   253   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0

 

For what it's worth these drives have been in the server for less than a week, I haven't even pre-cleared or assigned array positions, yet. let me know if i am focusing on the wrong thing

FYI.  I've never done anything for LCC's myself and I have no problem with my drives.  Most of them started out with higher LCCs than power on hours but after thousands of hours of operation it has reversed.  I now have a twice as many power on hours as LCC count. 

 

I would not worry about them unless you notice a problem.  If your power on hours are in the thousands and the LCC count is in the tens or hundreds of thousands then try turning the head parking off.  I've heard of drives with close to 1 million LCC counts still functioning fine - they didn't say how long after that but it was functioning fine at the check.  If your drives spend 98% or more of their time asleep like mine then I think after 3-4 thousand power on hours you will find your LCCs still under 10,000.  Now that I have close to 15,000 power on hours I still only have 7-8 thousand LCCs or less on my WD green drives.

I had the LCC problem on my WD10EZRX, solved by setting WDIDLE3 to /s60.

Setting it to /d made the drive make strange noises, but maybe its because i didn't cycle power after using wdidle3.

Before, in 2 days my LCC count went up to 800 with 20 power hours and the drive was making a lot of clicking sounds.

I had the LCC problem on my WD10EZRX, solved by setting WDIDLE3 to /s60.

Setting it to /d made the drive make strange noises, but maybe its because i didn't cycle power after using wdidle3.

Before, in 2 days my LCC count went up to 800 with 20 power hours and the drive was making a lot of clicking sounds.

 

thanks -= how old is that drive? it' the 1TB version, right?

  • 3 weeks later...

Bought WD20EZRX, Idle3 is set to 8 seconds, so you SHOULD use wdidle3 or similar program for linux idle3ctl

Bought WD20EZRX, Idle3 is set to 8 seconds, so you SHOULD use wdidle3 or similar program for linux idle3ctl

 

is it the LCC count that's the most critical (indicative of the idle issue)?

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