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Cannot add new drive [Solved]

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I am unable to add a new drive to the system.  I just upgraded to rc12a from rc8a.  There is no error message.  You can see my original post here.

 

I'm also posting my original description of the issue as nothing (other than version) has changed.

 

I recently dealt with a drive failure and decided to take advantage of a good price on 3TB drives at the same time and expand my system a bit.

 

First, I removed the failed 1TB drive.  Second, I added a new, pre-cleared 3TB drive.  No issues.  I let it rebuild parity and everything seems fine.

 

Once that was done I tried to add my other 3TB drive (also pre-cleared).  The system won't let me.  I don't get any errors.  It appears as though nothing happens at all.

 

I can stop the array.  Add the drive.  Check the "yes I want to do this" box, click <Start>.  The screen refreshes and I'm back at the "Stopped. Found 1 new disk(s)." status.

 

Attached is my syslog.

syslog-2013-05-11.zip

Is there a box to format the new drive?  It seems to me that you have click it to get it to actually format your new drive  in rc12. It will then add it to the array.

There's been an issue with v5 not being able to add drives unless they were pre-cleared;  but usually pre-clearing resolves that.  This is, however, the 2nd post I've seen where you also couldn't add one that was pre-cleared.

 

The other one is here:

http://lime-technology.com/forum/index.php?topic=27364.msg240906#msg240906

 

You may want to send Tom (limetech) a note about this, so he knows it's happening in multiple instances.

 

  • Author

Sorry, should have been more clear.

 

Sent Tom a note. 

 

I cross-posted it here as it seems to be an issue in 5.0.

 

I'm attaching what I see when I select the drive in any available slot.  In this case I selected the new drive as disk12.

Untitled.png.c27b247bcf18c50d1a191aa367656c2e.png

No problem -- I should have noted that you were the same user as in the other thread  :)

Another person with this same issue resolved it by removing Simple Features.

 

Are you by chance using Simple Features ??

 

  • Author

The things that I'm using that I know of are sabnzbd, sickbeard, unmenu...

 

I looked at the thread for simple features and I don't think I ever installed that.

 

Thanks -- just wanted to know if everyone with the issue was using Simple Features.

 

  • Author

Well, I just checked and I've got something installed that I don't actually know what it is.  I access it on port 89.  I think it maybe Extension Manager - or something.  To be honest I probably installed it when I built the server, and have never actually used it (since I don't even remember what it is actually called).

 

I'm looking at my boot and cache drives to see if I can figure out what it is.

 

Regardless, I disabled sabnzbd, sickbeard.

 

Looking for how to "turn off" unmenu.

 

Once I get those, I'll try to add my drive again.

Post a screen shot of the unRAID web screen.  If you have simple features installed it should be easy to tell as that UI was improved over the default UI.

  • Author

Here is a shot of the unRaid GUI followed by my unidentified add-in.  If anyone can tell me what it is, I'd appreciate it.

 

webgui.png.2aec03005be16a12f972941f80041d25.png

unknown_page.png.49361e87f211e79a5cf6ccb9a256f186.png

That is the standard web GUI (as far as I can tell anyway) so that would confirm no simple features.  Unless you can make it look like the standard which I doubt since the whole idea was to improve the look.

Shamelessly stolen from dgaschk's sig.

Revert to stock system:

1. Rename the /boot(flash)/config/plugins directory.

2. Rename the /boot(flash)/plugins directory.

3. Rename boot(flash)/extra/.

4. Use the stock go file (boot(flash)/config/go).

 

Stock go file:

#!/bin/bash

# Start the Management Utility

/usr/local/sbin/emhttp &

  • Author

Shamelessly stolen from dgaschk's sig.

Revert to stock system:

1. Rename the /boot(flash)/config/plugins directory.

2. Rename the /boot(flash)/plugins directory.

3. Rename boot(flash)/extra/.

4. Use the stock go file (boot(flash)/config/go).

 

Stock go file:

#!/bin/bash

# Start the Management Utility

/usr/local/sbin/emhttp &

 

Thanks, that did it.

 

For clarity's sake, my boot dir looks like this:

 

/flash/config

/flash/custom

/flash/drivereport

/flash/packages

/flash/preclear_reports

/flash/smarthistory

/flash/unmenu

 

I renamed:

/flash/config/plugins

/flash/custom

/flash/packages

/flash/unmenu

 

I still would like to know what that 2nd screenshot is of.

 

Thanks,

~Whip

 

So no Simple Features  :)

That's all I was really looking for, as I wanted to update my post on this issue if it was something that simple to fix it.

 

Here is a shot of the unRaid GUI followed by my unidentified add-in.  If anyone can tell me what it is, I'd appreciate it.

That is unRAID-Web.  You can use the package manager in unMENU, then select that package, and disable re-install on reboot, then reboot and it will be gone.
  • Author

Here is a shot of the unRaid GUI followed by my unidentified add-in.  If anyone can tell me what it is, I'd appreciate it.

That is unRAID-Web.  You can use the package manager in unMENU, then select that package, and disable re-install on reboot, then reboot and it will be gone.

 

Thank you for the info.  When I look in package manager in unMENU, it shows unRAID-Web as downloaded but not installed.  Any chance you could point me in the right direction to figure out how to remove it manually?  (I tried "installing" so that I could "uninstall" it, but it halts with a warning message and does not complete).

Thank you for the info.  When I look in package manager in unMENU, it shows unRAID-Web as downloaded but not installed.

You are fine as is. Downloaded but not installed means the file is in the correct folder, but it is not currently running, nor is it set to reinstall itself on the next boot. If you want to delete the file so it no longer says downloaded, you certainly can, but it will do nothing except free up a few KB on your flash drive.
  • Author

You are fine as is. Downloaded but not installed means the file is in the correct folder, but it is not currently running, nor is it set to reinstall itself on the next boot. If you want to delete the file so it no longer says downloaded, you certainly can, but it will do nothing except free up a few KB on your flash drive.

 

Before I did the restore to stock steps, it was running - even after I had upgraded to rc12a.  I found the package for it and deleted it.  Now I don't see it when I access my tower on port 89.

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