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3 tb drive only shows up as 2.2tb

Featured Replies

Hi guys,

 

I connected a 3tb drive into my existing system, don't know if the drive is connected to AOC-SASLP-MV8 or LSISAS1068E, the drive has been installed in 5x3 drive caddy. However when I added the drive the web interface shows the drive as 2.2 tb drive, can I do something to fix this? Will I lose the data I already put on it. It's sdt WDC_WD30EZRX-00MMMB0 WD-WCAWZ1895639

 

Here is the preclear report

 

Disk: /dev/sdt
smartctl 5.40 2010-10-16 r3189 [i486-slackware-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD30EZRX-00MMMB0
Serial Number:    WD-WCAWZ1895639
Firmware Version: 80.00A80
User Capacity:    3,000,592,982,016 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Sat Jun 29 02:23:59 2013 PDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x80)	Offline data collection activity
				was never started.
				Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		 (49500) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				Offline surface scan supported.
				Self-test supported.
				Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 255) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x3035)	SCT Status supported.
				SCT Feature Control supported.
				SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   175   175   021    Pre-fail  Always       -       8233
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       6
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   100   253   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       47
10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       6
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       5
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       21
194 Temperature_Celsius     0x0022   122   109   000    Old_age   Always       -       30
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
No self-tests have been logged.  [To run self-tests, use: smartctl -t]


SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

I have also attached the syslog. Hopefully someone smarter can assist. Thanks again.

syslog-2013-06-29.zip

Was this used in an unRaid 4.7 system before and was logically shrunk down to 2.2 TB to work in the v4.7 system?

 

 

  • Author

no never in 4.7 with 5 rc15. problem seems that it's not formatted as gpt it used mbr which can only address 2.2tb, could it be because I did not reboot the server after adding the drive?

no never in 4.7 with 5 rc15. problem seems that it's not formatted as gpt it used mbr which can only address 2.2tb, could it be because I did not reboot the server after adding the drive?

What does the hdparm command show?

hdparm -N /dev/sdX

 

Many utilities under linux do not know how to deal with disks larger than 2.2TB as that is the largest an MBR partition can define.  It has nothing to do with rebooting the server.

  • Author

root@Tower:~# hdparm -N /dev/sdt

 

/dev/sdt:

max sectors  = 5860533168/5860533168, HPA is disabled

 

another drive of mine was correctly integrated as a 3tb drive and has the same output

 

 

/dev/sdi:

max sectors  = 5860533168/5860533168, HPA is disabled

 

HDParm Info for /dev/sdt WDC_WD30EZRX-00MMMB0_WD-WCAWZ1895639
/dev/sdt:

ATA device, with non-removable media
Model Number:       WDC WD30EZRX-00MMMB0                    
Serial Number:      WD-WCAWZ1895639
Firmware Revision:  80.00A80
Transport:          Serial, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
Supported: 8 7 6 5 
Likely used: 8
Configuration:
Logical		max	current
cylinders	16383	16383
heads		16	16
sectors/track	63	63
--
CHS current addressable sectors:   16514064
LBA    user addressable sectors:  268435455
LBA48  user addressable sectors: 5860533168
Logical  Sector size:                   512 bytes
Physical Sector size:                  4096 bytes
Logical Sector-0 offset:                  0 bytes
device size with M = 1024*1024:     2861588 MBytes
device size with M = 1000*1000:     3000592 MBytes (3000 GB)
cache/buffer size  = unknown
Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec'd by Standard, with device specific minimum
R/W multiple sector transfer: Max = 16	Current = 0
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6 
     Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4 
     Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
Enabled	Supported:
   *	SMART feature set
    	Security Mode feature set
   *	Power Management feature set
   *	Write cache
   *	Look-ahead
   *	Host Protected Area feature set
   *	WRITE_BUFFER command
   *	READ_BUFFER command
   *	NOP cmd
   *	DOWNLOAD_MICROCODE
    	Power-Up In Standby feature set
   *	SET_FEATURES required to spinup after power up
    	SET_MAX security extension
   *	48-bit Address feature set
   *	Device Configuration Overlay feature set
   *	Mandatory FLUSH_CACHE
   *	FLUSH_CACHE_EXT
   *	SMART error logging
   *	SMART self-test
   *	General Purpose Logging feature set
   *	64-bit World wide name
   *	{READ,WRITE}_DMA_EXT_GPL commands
   *	Segmented DOWNLOAD_MICROCODE
   *	Gen1 signaling speed (1.5Gb/s)
   *	Gen2 signaling speed (3.0Gb/s)
   *	Gen3 signaling speed (6.0Gb/s)
   *	Native Command Queueing (NCQ)
   *	Host-initiated interface power management
   *	Phy event counters
   *	NCQ priority information
    	DMA Setup Auto-Activate optimization
   *	Software settings preservation
   *	SMART Command Transport (SCT) feature set
   *	SCT LBA Segment Access (AC2)
   *	SCT Features Control (AC4)
   *	SCT Data Tables (AC5)
    	unknown 206[12] (vendor specific)
    	unknown 206[13] (vendor specific)
Security: 
Master password revision code = 65534
	supported
not	enabled
not	locked
not	frozen
not	expired: security count
	supported: enhanced erase
504min for SECURITY ERASE UNIT. 504min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 50014ee2b1539614
NAA		: 5
IEEE OUI	: 0014ee
Unique ID	: 2b1539614
Checksum: correct

 

the good drive is

HDParm Info for /dev/sdi WDC_WD30EFRX-68AX9N0_WD-WMC1T1079164
/dev/sdi:

ATA device, with non-removable media
Model Number:       WDC WD30EFRX-68AX9N0                    
Serial Number:      WD-WMC1T1079164
Firmware Revision:  80.00A80
Transport:          Serial, SATA 1.0a, SATA II Extensions, SATA Rev 2.5, SATA Rev 2.6, SATA Rev 3.0
Standards:
Supported: 9 8 7 6 5 
Likely used: 9
Configuration:
Logical		max	current
cylinders	16383	16383
heads		16	16
sectors/track	63	63
--
CHS current addressable sectors:   16514064
LBA    user addressable sectors:  268435455
LBA48  user addressable sectors: 5860533168
Logical  Sector size:                   512 bytes
Physical Sector size:                  4096 bytes
Logical Sector-0 offset:                  0 bytes
device size with M = 1024*1024:     2861588 MBytes
device size with M = 1000*1000:     3000592 MBytes (3000 GB)
cache/buffer size  = unknown
Capabilities:
LBA, IORDY(can be disabled)
Queue depth: 32
Standby timer values: spec'd by Standard, with device specific minimum
R/W multiple sector transfer: Max = 16	Current = 0
DMA: mdma0 mdma1 mdma2 udma0 udma1 udma2 udma3 udma4 udma5 *udma6 
     Cycle time: min=120ns recommended=120ns
PIO: pio0 pio1 pio2 pio3 pio4 
     Cycle time: no flow control=120ns  IORDY flow control=120ns
Commands/features:
Enabled	Supported:
   *	SMART feature set
    	Security Mode feature set
   *	Power Management feature set
   *	Write cache
   *	Look-ahead
   *	Host Protected Area feature set
   *	WRITE_BUFFER command
   *	READ_BUFFER command
   *	NOP cmd
   *	DOWNLOAD_MICROCODE
    	Power-Up In Standby feature set
   *	SET_FEATURES required to spinup after power up
    	SET_MAX security extension
   *	48-bit Address feature set
   *	Device Configuration Overlay feature set
   *	Mandatory FLUSH_CACHE
   *	FLUSH_CACHE_EXT
   *	SMART error logging
   *	SMART self-test
    	Media Card Pass-Through
   *	General Purpose Logging feature set
   *	64-bit World wide name
   *	URG for READ_STREAM[_DMA]_EXT
   *	URG for WRITE_STREAM[_DMA]_EXT
   *	WRITE_UNCORRECTABLE_EXT command
   *	{READ,WRITE}_DMA_EXT_GPL commands
   *	Segmented DOWNLOAD_MICROCODE
   *	Gen1 signaling speed (1.5Gb/s)
   *	Gen2 signaling speed (3.0Gb/s)
   *	Gen3 signaling speed (6.0Gb/s)
   *	Native Command Queueing (NCQ)
   *	Host-initiated interface power management
   *	Phy event counters
   *	NCQ priority information
   *	unknown 76[15]
    	DMA Setup Auto-Activate optimization
    	Device-initiated interface power management
   *	Software settings preservation
   *	SMART Command Transport (SCT) feature set
   *	SCT LBA Segment Access (AC2)
   *	SCT Error Recovery Control (AC3)
   *	SCT Features Control (AC4)
   *	SCT Data Tables (AC5)
    	unknown 206[7]
    	unknown 206[12] (vendor specific)
    	unknown 206[13] (vendor specific)
    	unknown 206[14] (vendor specific)
Security: 
Master password revision code = 65534
	supported
not	enabled
not	locked
not	frozen
not	expired: security count
	supported: enhanced erase
440min for SECURITY ERASE UNIT. 440min for ENHANCED SECURITY ERASE UNIT.
Logical Unit WWN Device Identifier: 50014ee6ad94a492
NAA		: 5
IEEE OUI	: 0014ee
Unique ID	: 6ad94a492
Checksum: correct

 

don't know if the drive is connected to AOC-SASLP-MV8 or LSISAS1068E

 

AFAIK

 

The LSISAS1068E does not support drives >2.2Tb...

 

The AOC-SASLP-MV8 does  :)

  • Author

so how can I fix this, unplug it from the LSISAS1068E and plug into the AOC-SASLP-MV8, and how do I then get the GPT partition?

I would migrate all data off. Then i would do a low level format that removes the mbr. I  have a utility that does  this. It is called hdd low level format 4.25 . The newest version can just remove the mbr with out the full format.  Then re preclear on correct card.

 

Sent from my YP-G70 using Tapatalk 2

 

 

I would migrate all data off. Then i would do a low level format that removes the mbr. I  have a utility that does  this. It is called hdd low level format 4.25 . The newest version can just remove the mbr with out the full format.  Then re preclear on correct card.

preclear_disk.sh -z /dev/sdX

will write zeros to the MBR.  (same as the other utility mentioned)

Any preclear will itself set the MBR correctly for unRAID. (so actually, no need to do anything at all to the disk ahead of time if you are preclearing it, not even using the -z option.)

  • Author

Joe L. I did the preclear_disk.sh -z and that was successful, but I did not do another preclear afterwards, I power cycled the unit to swap the sata cables, afterwards it did not start the array, because it detected that the drive was now a 3tb drive no longer a 2.2tb, now it's doing a data rebuild, don't know why it's doing that... but I guess nothing I can do right now because it tells me I cannot abort it....

Joe L. I did the preclear_disk.sh -z and that was successful, but I did not do another preclear afterwards, I power cycled the unit to swap the sata cables, afterwards it did not start the array, because it detected that the drive was now a 3tb drive no longer a 2.2tb, now it's doing a data rebuild, don't know why it's doing that... but I guess nothing I can do right now because it tells me I cannot abort it....

It thinks it is a different disk, so it is re-constructing onto it.  Let it complete.

 

Joe L.

  • Author

Now I have the drive red balled, when it was doing the rebuilding... any clues what I can do to fix this now? Should I just do another preclear operation to fix this now?

 

syslog.zip

syslog.zip

Now I have the drive red balled, when it was doing the rebuilding... any clues what I can do to fix this now? Should I just do another preclear operation to fix this now?

A "red" indicator say that a "Write" to the disk failed.  Very unlikely another clearing of the drive will fix that.

 

For a write to fail, it indicates a bigger issue... either a loose or intermittent cable (power or data), or intermittent power supply splitter, or drive tray,  or a power supply too small, or a bad drive, or a bad disk controller port.

 

Only way to even have a clue is if you post a syslog.  It might have a clue to the type of failure.

  • Author

Joe I did upload  the lasted syslog.

According to your syslog, the disk has stopped responding.  (most likely either a loose cable, although it could just be a failed disk)  The OS did try a number of times to reset the disk controller and re-establish communications, but failed.

Jun 29 13:39:05 Tower kernel: ata8.00: exception Emask 0x0 SAct 0x1 SErr 0x0 action 0x6 frozen

Jun 29 13:39:05 Tower kernel: ata8.00: failed command: READ FPDMA QUEUED

Jun 29 13:39:05 Tower kernel: ata8.00: cmd 60/08:00:40:00:10/00:00:06:00:00/40 tag 0 ncq 4096 in

Jun 29 13:39:05 Tower kernel:          res 40/00:04:f0:8e:b6/00:00:11:00:00/40 Emask 0x4 (timeout)

Jun 29 13:39:05 Tower kernel: ata8.00: status: { DRDY }

Jun 29 13:39:05 Tower kernel: ata8: hard resetting link

Jun 29 13:39:05 Tower kernel: sas: ata9: end_device-1:2: dev error handler

Jun 29 13:39:05 Tower kernel: sas: ata10: end_device-1:3: dev error handler

Jun 29 13:39:05 Tower kernel: sas: ata11: end_device-1:4: dev error handler

Jun 29 13:39:05 Tower kernel: ata11.00: exception Emask 0x0 SAct 0x37 SErr 0x0 action 0x6 frozen

Jun 29 13:39:05 Tower kernel: ata11.00: failed command: WRITE FPDMA QUEUED

Jun 29 13:39:05 Tower kernel: ata11.00: cmd 61/00:00:e8:c7:56/02:00:2b:00:00/40 tag 0 ncq 262144 out

Jun 29 13:39:05 Tower kernel:          res 40/00:00:f0:90:b6/00:02:11:00:00/40 Emask 0x4 (timeout)

Jun 29 13:39:05 Tower kernel: ata11.00: status: { DRDY }

Jun 29 13:39:05 Tower kernel: ata11.00: failed command: WRITE FPDMA QUEUED

Jun 29 13:39:05 Tower kernel: ata11.00: cmd 61/00:00:e8:cd:56/02:00:2b:00:00/40 tag 1 ncq 262144 out

Jun 29 13:39:05 Tower kernel:          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)

Jun 29 13:39:05 Tower kernel: ata11.00: status: { DRDY }

Jun 29 13:39:05 Tower kernel: ata11.00: failed command: WRITE FPDMA QUEUED

Jun 29 13:39:05 Tower kernel: ata11.00: cmd 61/00:00:e8:c3:56/02:00:2b:00:00/40 tag 2 ncq 262144 out

Jun 29 13:39:05 Tower kernel:          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)

Jun 29 13:39:05 Tower kernel: ata11.00: status: { DRDY }

Jun 29 13:39:05 Tower kernel: ata11.00: failed command: WRITE FPDMA QUEUED

Jun 29 13:39:05 Tower kernel: ata11.00: cmd 61/00:00:e8:c9:56/02:00:2b:00:00/40 tag 4 ncq 262144 out

Jun 29 13:39:05 Tower kernel:          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)

Jun 29 13:39:05 Tower kernel: ata11.00: status: { DRDY }

Jun 29 13:39:05 Tower kernel: ata11.00: failed command: WRITE FPDMA QUEUED

Jun 29 13:39:05 Tower kernel: ata11.00: cmd 61/00:00:e8:cb:56/02:00:2b:00:00/40 tag 5 ncq 262144 out

Jun 29 13:39:05 Tower kernel:          res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)

Jun 29 13:39:05 Tower kernel: ata11.00: status: { DRDY }

Jun 29 13:39:05 Tower kernel: ata11: hard resetting link

Jun 29 13:39:05 Tower kernel: sas: ata12: end_device-1:5: dev error handler

Jun 29 13:39:05 Tower kernel: drivers/scsi/mvsas/mv_sas.c 1527:mvs_I_T_nexus_reset for device[4]:rc= 0

Jun 29 13:39:05 Tower kernel: drivers/scsi/mvsas/mv_sas.c 1527:mvs_I_T_nexus_reset for device[1]:rc= 0

Jun 29 13:39:05 Tower kernel: sas: sas_ata_task_done: SAS error 8a

Jun 29 13:39:05 Tower last message repeated 2 times

Jun 29 13:39:05 Tower kernel: ata11.00: both IDENTIFYs aborted, assuming NODEV

  • Author

thanks Joe, I have now connected a diffent sata cable to the same controller port and the rebuild has been running for several hours without incident and just completed successfully... still find it strange that it took so long even though I had moved all data from the drive, but it had over 1 million writes to it... I wonder why... there was nothing there.

thanks Joe, I have now connected a diffent sata cable to the same controller port and the rebuild has been running for several hours without incident and just completed successfully... still find it strange that it took so long even though I had moved all data from the drive, but it had over 1 million writes to it... I wonder why... there was nothing there.

A data rebuild is independent of the amount of data on a drive as it works at the physical level.  It is therefore determined by the size of the drive.

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