October 24, 201411 yr ... with limited guarantee, good to know. It's not really a "limited guarantee" ==> it's simply guaranteed until the end of the warranty of the drive you're replacing. So you still get the total warranty time that you were entitled to when you bought the disk. Some folks seem to think you can RMA a drive 2 months before the end of the warranty and get a nice new drive with a new warranty ... but it doesn't work that way
November 9, 201411 yr Author The RMA replacement for disk 2 is on its way I am now comparing the smart report for the other troublesome one, disk6, from about 3 weeks ago to now. The reallocated event count has not increased, but the raw_read_error_rate has, from 2 to 559. The disk is empty, i only copied some testdata to and from it. Is this a viable case for RMA as well? The disk has not 'FAILED' (yet). Current SMART report: Statistics for /dev/sdf Hitachi_HDS724040ALE640_PK2311PAG421XT smartctl -a /dev/sdf smartctl 6.2 2013-07-26 r3841 [i686-linux-3.9.11p-unRAID] (local build) Copyright (C) 2002-13, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Hitachi/HGST Deskstar 7K4000 Device Model: Hitachi HDS724040ALE640 Serial Number: PK2311PAG421XT LU WWN Device Id: 5 000cca 22bc1d939 Firmware Version: MJAOA3B0 User Capacity: 4,000,787,030,016 bytes [4.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 7200 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ATA8-ACS T13/1699-D revision 4 SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Sun Nov 9 14:13:58 2014 CET SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x84) Offline data collection activity was suspended by an interrupting command from host. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: ( 24) seconds. Offline data collection capabilities: (0x5b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. No Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 1) minutes. Extended self-test routine recommended polling time: ( 558) minutes. SCT capabilities: (0x003d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x000b 082 082 016 Pre-fail Always - 559 2 Throughput_Performance 0x0005 137 137 054 Pre-fail Offline - 78 3 Spin_Up_Time 0x0007 121 121 024 Pre-fail Always - 639 (Average 640) 4 Start_Stop_Count 0x0012 100 100 000 Old_age Always - 1228 5 Reallocated_Sector_Ct 0x0033 057 057 005 Pre-fail Always - 923 7 Seek_Error_Rate 0x000b 100 100 067 Pre-fail Always - 0 8 Seek_Time_Performance 0x0005 112 112 020 Pre-fail Offline - 38 9 Power_On_Hours 0x0012 098 098 000 Old_age Always - 18622 10 Spin_Retry_Count 0x0013 100 100 060 Pre-fail Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 22 192 Power-Off_Retract_Count 0x0032 099 099 000 Old_age Always - 1232 193 Load_Cycle_Count 0x0012 099 099 000 Old_age Always - 1232 194 Temperature_Celsius 0x0002 193 193 000 Old_age Always - 31 (Min/Max 23/54) 196 Reallocated_Event_Count 0x0032 001 001 000 Old_age Always - 1959 197 Current_Pending_Sector 0x0022 100 100 000 Old_age Always - 56 198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x000a 200 200 000 Old_age Always - 0 SMART Error Log Version: 1 ATA Error Count: 4 CR = Command Register [HEX] FR = Features Register [HEX] SC = Sector Count Register [HEX] SN = Sector Number Register [HEX] CL = Cylinder Low Register [HEX] CH = Cylinder High Register [HEX] DH = Device/Head Register [HEX] DC = Device Command Register [HEX] ER = Error register [HEX] ST = Status register [HEX] Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days. Error 4 occurred at disk power-on lifetime: 18079 hours (753 days + 7 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 08 40 00 40 04 Error: UNC at LBA = 0x04400040 = 71303232 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 08 00 40 00 40 40 00 1d+09:01:58.443 READ FPDMA QUEUED 60 08 00 70 b1 31 40 00 1d+09:01:58.425 READ FPDMA QUEUED 60 08 00 60 f0 c8 40 00 1d+09:01:58.405 READ FPDMA QUEUED 60 08 00 58 00 94 40 00 1d+09:01:58.384 READ FPDMA QUEUED e5 00 00 00 00 00 00 00 1d+09:00:12.211 CHECK POWER MODE Error 3 occurred at disk power-on lifetime: 18079 hours (753 days + 7 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 08 50 00 54 0d Error: UNC at LBA = 0x0d540050 = 223608912 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 08 00 50 00 54 40 00 1d+08:53:38.552 READ FPDMA QUEUED 60 08 00 58 00 f0 40 00 1d+08:53:38.552 READ FPDMA QUEUED 60 08 00 68 00 f0 40 00 1d+08:53:38.551 READ FPDMA QUEUED 60 08 00 60 00 f0 40 00 1d+08:53:38.542 READ FPDMA QUEUED 60 08 00 e8 32 60 40 00 1d+08:53:38.528 READ FPDMA QUEUED Error 2 occurred at disk power-on lifetime: 18079 hours (753 days + 7 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 08 e8 80 3f 0b Error: UNC at LBA = 0x0b3f80e8 = 188711144 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 08 00 e8 80 3f 40 00 1d+08:49:26.244 READ FPDMA QUEUED 60 08 00 00 c4 b3 40 00 1d+08:49:26.234 READ FPDMA QUEUED 60 08 00 78 e6 0e 40 00 1d+08:49:26.234 READ FPDMA QUEUED 60 08 00 80 e6 0e 40 00 1d+08:49:26.224 READ FPDMA QUEUED 60 08 00 38 c3 91 40 00 1d+08:49:26.210 READ FPDMA QUEUED Error 1 occurred at disk power-on lifetime: 18079 hours (753 days + 7 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER ST SC SN CL CH DH -- -- -- -- -- -- -- 40 51 08 58 00 d4 0a Error: UNC at LBA = 0x0ad40058 = 181665880 Commands leading to the command that caused the error were: CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name -- -- -- -- -- -- -- -- ---------------- -------------------- 60 08 00 58 00 d4 40 00 1d+08:49:22.182 READ FPDMA QUEUED 60 08 00 30 77 5e 40 00 1d+08:49:22.182 READ FPDMA QUEUED 60 08 00 48 77 5e 40 00 1d+08:49:22.161 READ FPDMA QUEUED 60 08 00 60 c9 98 40 00 1d+08:49:22.141 READ FPDMA QUEUED 60 08 00 48 53 d7 40 00 1d+08:49:22.127 READ FPDMA QUEUED SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 18622 - # 2 Short offline Completed without error 00% 18284 - # 3 Short offline Completed without error 00% 18210 - # 4 Short offline Completed without error 00% 18196 - # 5 Short offline Completed without error 00% 18139 - # 6 Short offline Completed without error 00% 18121 - # 7 Short offline Completed without error 00% 18121 - # 8 Short offline Completed without error 00% 18121 - # 9 Short offline Completed without error 00% 18117 - #10 Extended offline Interrupted (host reset) 60% 18098 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay.
November 9, 201411 yr Is this a viable case for RMA as well? Sure ... it's clearly having issues, so I'd go ahead and get it replaced.
November 16, 201411 yr Author Ok, i'll just send it back and see if they agree In the meantime i've replaced disk 6 with the reconditioned (and preclearded and smart tested) drive, data has been rebuild and now i am doing a last non correctional parity check.
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