Array wont start

[tservice]

I'm running 6.4, I can not get the array to start. Can someone direct me on how to diagnosis what's wrong?

[Squid]

9 minutes ago, tservice said:

Can someone direct me on how to diagnosis what's wrong?

By posting your diagnostics (tools - diagnostics)

[tservice]

Thank you, here is the diagnostics.

tower-diagnostics-20180922-1136.zip

[Squid]

The array is started in the diagnostics.  What are you seeing that is making you think otherwise?

[tservice]

Main tab, Array operations. Just says starting. Also under docker, says array must be started to view docker containers.

[Squid]

I seem to recall there were some issues like that on 6.4  I'd upgrade to 6.6

[tservice]

It will not let me. Under tools, I selected update, plugin update check comes up, and it just hangs there. Is there a work around to upgrade?

Also I have tried selecting next under branch, 6.6 is listed, I tell it to update, the install plugin comes up and hangs there also.

Edited September 22, 2018 by tservice
additional information

[Squid]

download the zip from from LT's website.  Copy all of the bz files from the zip to the flash drive and reboot.

[tservice]

Thank you very much. I will try that, and report back the result.

[tservice]

System is up and running normally now. Thank you for all your help.