Skip to content
View in the app

A better way to browse. Learn more.

Unraid

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Share Folder Empty - Files still exist and accessible

Featured Replies

  • Community Expert

Diags are showing some ATA errors on the parity disk, likely a connection issue.

  • Replies 91
  • Views 7.9k
  • Created
  • Last Reply
  • Community Expert

Change that disk to a different slot and see if the problem follows the disk.

  • Author

I did a preclear on my new 8TB so i wasn't able to swap the drive slot until tonight (preclear came back fine from the same bay Disk1 was in)

 

I've swapped the parity to the same bay that disk1 was in as it was spare. I started the array and have attached the diags

 

I also followed these instructions to try and get rid of the ACPI error message while I had the server off. I added "rmmod acpi_power_meter" to "/boot/config/go" on the usb boot
https://forums.unraid.net/topic/59375-hp-proliant-workstation-unraid-information-thread/

 

tower-diagnostics-20181025-2214.zip

  • Community Expert

ATA errors followed the disk.

  • Author

What would you suggest I do now?

  • Community Expert

Use a different disk, it's either bad or has some compatibility issues with the server.

  • Author

At the moment I have disk1 removed because it was having errors. It’s being emulated by the parity

So I can’t take the parity drive out while disk1 is dead.

Should rebuild disk1 from the parity first, then replace the parity?


Sent from my iPhone using Tapatalk

  • Community Expert

You can try that, the ATA errors will slowdown the rebuild but it still should finish successfully.

  • Author

Should I be concerned about this, I've just come back to the server after having the array online for 24 hours to errors on disk 2 and 3 now.

 

Could something be wrong with the B120 controller found in the HP Gen8 causing all the errors?

 

 

unraid-5.jpg

tower-diagnostics-20181026-2137.zip

  • Community Expert

The controller on those servers in AHCI mode is just a regular Intel SATA controller and works very well, errors are similar to the previous ones, most likely there's a problem with the cable, board or power supply.

  • Community Expert
2 hours ago, sawdustfarmer said:

I've just come back to the server after having the array online for 24 hours to errors on disk 2 and 3 now.

Do you mean you had to open the webUI before you knew you had this problem, or did you get a Notification be email or other agent? You really must have Notifications sent to you when the events occur.

  • Author

I’ll order a new sas cable and power supply before I go any further, hopefully it’s not the motherboard.

I don’t have email notifications setup, they just pop up in the web GUI. I’ll set up email notifications now but there isn’t a lot I can do most of the time because I can’t access my server remotely, I do check the Web GUI every time on my pc though

  • Community Expert

If you get Notifications sent to you, then you will know if you need to look at the webUI. Many people have not looked until they knew something was wrong because they had multiple disk problems and Unraid couldn't emulate all their data anymore. Which of course is too late for reliably recovery.

  • 3 weeks later...
  • Author

So the parts I needed finally came in, I have a new power supply and SAS cable with backplane. 

 

At the moment I have just replaced the Power Supply and removed an unnecessary molex y spliter and molex to sata (just incase they were the issue)

 

Can you please check the attached diags for errors
 

 

I also have notifications to my phone setup through pushbullet so i shouldn't miss a thing

tower-diagnostics-20181117-1142.zip

  • Author

It also says "Unmountable disk present: Disk 1 • ()" and sees its partition size as 4TB, I physically removed that failing 4TB drive.  Another thing to add the parity doesn't seem to be emulating the missing files from the failing 4Tb I removed. 

unraid-6.jpg

  • Community Expert

Syslog is spammed with ACPI errors and cuts off, but try checking filesystem on disk1

  • Author

The ACPI error is to do with the HP Gen8 on a UPS I believe.

The server is currently doing a read check and has about another 11 hours left.

Disk1 is physically out of the system and has been for the last 2 weeks while the server was off. I just plugged Disk1 (the failing disk) in via USB and mounted it through unassigned Devices and I can see all the files are there through /mnt/disks in MC so they're not lost, but shouldn't the files be emulated through parity anyway, there is no /mnt/disk1 in MC either

  • Community Expert

The emulated disk isn't mounting, so not data from it will be available, filesystem check should fix it.

  • Community Expert

If the data disk really is btrfs formatted I would really need to see the syslog before, and likely your best option is going to be rebuilding parity with the old disk, assuming the old disk is OK.

  • Author

would the diagnostics from my post on October 25 have the syslog details you need? the server has been turned off since then


otherwise the last time the failing Disk1 was in the system was on my post from October 22 and I copied all the files off it to an external USB drive
 

  • Community Expert

I would need to see a syslog showing the mount attempt of the emulated disk, and resulting errors.

  • Author

I stopped the read check, turned off the server, inserted Disk1 back into the system, is this ok to start the array, Unraid thinks its a new device?

unraid-7.jpg

  • Community Expert

No, don't do that, or it rebuild on top of the old disk

Archived

This topic is now archived and is closed to further replies.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.