Hello! I'm having a bit of difficulty with a fresh install of Unraid. I have only enabled a Time Machine backup share, the Fix Common Issues plugin and installed docker. No containers running, no additional plugins installed. After about 22 hours my webconsole hangs and I am unable to SSH or ping the device.

 

Here are the steps I've taken so far:

• Memory Test (no errors)
• New memory (and tested, see screenshot)
• Different USB drive
• Putting USB into different slots (USB2 & USB3 slots) --- currently in 2.0 slot
• Disconnecting all my drives and running on just the USB
• Check that all cables are secure and snug
• Check that ram is secure
• Running Troubleshoot Mode (that is how I captured the logs)
• Pulling my hair out

 

Here is a complete list of the parts used for my device: https://pcpartpicker.com/list/Rqwm4q

 

What's strange is that it is consistently 22 hours. I'm not sure if that means anything. Sorry if I missed any other details, this is my first time using Unraid or posting help on this forum. If there is anything else I can include or try, please let me know and I'll get on it ASAP.

 

Thanks

 

tower-diagnostics-20190721-2211.zip FCPsyslog_tail.txt tower-diagnostics-20190721-2311.zip tower-diagnostics-20190721-2241.zip

Edited July 24, 20196 yr by pula
solved

1 hour ago, pula said:

Running Troubleshoot Mode

Still hang after 22hrs ?

 

Jul 21 21:07:36 Tower kernel: [Firmware Bug]: ACPI MWAIT C-state 0x0 not supported by HW (0x0)
### [PREVIOUS LINE REPEATED 11 TIMES] ###

 

Tune C-State in BIOS from auto/enable/disable.

 

 

Edited July 23, 20196 yr by Benson

There are known issues with Linux and Ryzen, most workarounds are discussed here:

https://forums.unraid.net/bug-reports/prereleases/670-rc1-system-hard-lock-r354/

 

Thank you both for the quick responses. I disabled the auto-overclocking options and disabled global C-state. Will let it run overnight and see if my issue persists.

Looks like I've passed the 22 hour mark with no issues. I'm going to mark this solved. Thanks again @Benson& @johnnie.black