Alwezhpy Posted November 27, 2019 Share Posted November 27, 2019 During my trial period, Unraid worked flawlessly. Then, right after I registered/purchased the pro version, it started freezing at least once a day. After it freezes, I connect a monitor to the server, but nothing is showing. The only way to unfreeze the system is to reboot it. I have seen some of the experts on this forum diagnose issues by looking at log files. What should I post to get help here? Thank you in advance. Quote Link to comment
JonathanM Posted November 27, 2019 Share Posted November 27, 2019 Tools, diagnostics, zip file. Attach the intact zip file to your next post. Quote Link to comment
Alwezhpy Posted November 27, 2019 Author Share Posted November 27, 2019 Thank you. Here it is: media-server-diagnostics-20191127-0050.zip Quote Link to comment
JorgeB Posted November 27, 2019 Share Posted November 27, 2019 Ryzen on Linux can lock up due to issues with c-states, make sure bios is up to date, then look for "Power Supply Idle Control" (or similar) and set it to "typical current idle" (or similar). More info here. Quote Link to comment
Alwezhpy Posted November 27, 2019 Author Share Posted November 27, 2019 Bios is already up-to-date, but C-States was on auto, so I disabled it. Will see if that fixes issue before making any other changes. Thanks! Quote Link to comment
Alwezhpy Posted December 1, 2019 Author Share Posted December 1, 2019 On 11/26/2019 at 11:36 PM, johnnie.black said: Ryzen on Linux can lock up due to issues with c-states, make sure bios is up to date, then look for "Power Supply Idle Control" (or similar) and set it to "typical current idle" (or similar). More info here. Thank you ti-ti jorge. The disabling of C-States took care of it. It has been up and running for over 3-days now. I appreciate your help! Quote Link to comment
Alwezhpy Posted December 23, 2019 Author Share Posted December 23, 2019 Just an update: Going on a full month without locking up. Thank you again to my responders and Merry Christmas! Quote Link to comment
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