June 23, 20206 yr I have been having trouble with Unraid for the last week or so where I had two Kernel Panics and today all docker containers were frozen and I couldn't restart the server from the webUI or from ssh poweroff script or shutdown -h now managed to copy the syslog before I hard rebooted any idea whats wrong? syslog
June 23, 20206 yr Community Expert Macvlan call traces are usually caused by having dockers with a custom IP address:
June 23, 20206 yr Author 30 minutes ago, johnnie.black said: Macvlan call traces are usually caused by having dockers with a custom IP address: I don't think this is the culprit I suspect Disk1 which holds docker image? Any indication that it's failing?
June 23, 20206 yr Community Expert 25 minutes ago, DjSamLb said: Any indication that it's failing? Not on the syslog, there might be if you post the complete diagnostics instead.
June 23, 20206 yr Author 18 minutes ago, johnnie.black said: Not on the syslog, there might be if you post the complete diagnostics instead. Here you go I'm suspecting Disk1 is failing because docker image is on that hdd and it has been loading the docker containers very slowly recently Thanks a lot for your help! tower-diagnostics-20200623-1822.zip
June 23, 20206 yr Community Expert SMART report is incomplete due to a likely bug with smatmoontools, not sure if the new beta uses a newer version, you could try that.
June 23, 20206 yr Author 48 minutes ago, johnnie.black said: SMART report is incomplete due to a likely bug with smatmoontools, not sure if the new beta uses a newer version, you could try that. Disk1 is a SAS drive and SMART report never worked on it I guess any other way to check if Disk1 is failing? Also if it's not Disk1 anything else in the logs or diagnostics that shows any other problems?
June 23, 20206 yr Author Here's the syslog from the syslog server if it offers anything plus? syslog-192.168.100.133.log
June 23, 20206 yr Community Expert 16 minutes ago, DjSamLb said: Disk1 is a SAS drive and SMART report never worked It will work with an older Unraid version, and possibly with the new beta, so you can run a long test and check the result.
June 23, 20206 yr Author 1 hour ago, johnnie.black said: It will work with an older Unraid version, and possibly with the new beta, so you can run a long test and check the result. I don't remember it ever did with the older versions; any version in particular? I am trying now moving the docker image to the cache SSD and clearing disk1 and check if the problem reoccurs
June 23, 20206 yr Community Expert IIRC it should work with v6.8.2, but the long test still needs to be run manually because it's a SAS device.
June 24, 20206 yr Author After moving docker image to cache and spinning down Disk1 as it was no longer used, I just had a kernel panic help!
June 24, 20206 yr Author And here is the syslog and diagnostics syslog192.168.100.133.log tower-diagnostics-20200624-1212.zip
June 24, 20206 yr Community Expert Last call trace is related to the Mellanox NIC, see if you don't get them by temporarily running without it.
June 24, 20206 yr Author I will remove the Mellanox NIC and restart Thank you! 14 minutes ago, johnnie.black said: Last call trace is related to the Mellanox NIC, see if you don't get them by temporarily running without it.
June 25, 20206 yr Community Expert Now it's the other NIC, possibly you have some custom IP config that is causing issues, did you check the link above about docker with custom IP addresses?
June 25, 20206 yr Author 13 minutes ago, johnnie.black said: Now it's the other NIC, possibly you have some custom IP config that is causing issues, did you check the link above about docker with custom IP addresses? I've always had custom IP addresses and never had any problems, I don't think it's the issue here any other ideas?
June 25, 20206 yr Author 3 hours ago, johnnie.black said: No. Any possibility it might be a PSU or Hardware failure like MB or CPU?
June 25, 20206 yr Author 2 minutes ago, johnnie.black said: Always possible. Anyway I can troubleshoot further? any tool or logging level?
June 25, 20206 yr Community Expert I would start by ruling out any config issue first, by running in safe mode with all dockers/VMs disable, if stable start enabling one by one. If it's a hardware problem it's difficult to catch anything in the logs, you'd need to start swapping some hardware and test.
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