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[SOLVED] Web UI constantly crashing.

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(update: 8/18/2020) Just wanted to update everything seems to be running fine now. for over 24 hours Removing nerdpack plugins seems to have resolved the issue! :)

As stated web UI keeps crashing, bad gateway errors, slow/unstable ETC.

I am running 6.8.3 stable channel

2x Xeon Bronze

Supermicro X11DPL-i

64GB (4x16GB) Black Diamond ECC Registered Server memory.

 

 

Unraid error 2.PNG

Unraid error.PNG

Edited by DataPhile

Go to Tools - Diagnostics and attach the complete Diagnostics ZIP file to your NEXT post in this thread.

  • Author
56 minutes ago, trurl said:

Go to Tools - Diagnostics and attach the complete Diagnostics ZIP file to your NEXT post in this thread.

 

tower-diagnostics-20200815-2210.zip

Why have you installed so many (all?) packages from Nerd Tools? I recommend not installing anything that you don't need (and may not even know what it is).

  • Author
18 hours ago, trurl said:

Why have you installed so many (all?) packages from Nerd Tools? I recommend not installing anything that you don't need (and may not even know what it is).

I didn't realize they were all installed, I just intended to install nerd pack and add what I need as I need it. I'll got through and rectify that here in a bit. Sorry to take so long to get back to you, I went to bed and had to help my parents all day today. 

I shouldn't cause any conflicts to delete it, clear all configs, and reinstall right?

Edited by DataPhile

  • Author

Looking through, I remember what I did here now. The intent was to have them installed and up to date, then toggel them on as needed, I don't know how the all got toggled on. I the mentality to keep things available incase I need them (Suddenlink has had a lot of outages since the pandemic so I would like to keep what I can locally).

  • Author

I went through and uninstalled all nerd pack extentions for now, if I still see the issue at some point today/tonight, I will post tonight/tomorrow afternoon. If not I will reequest to mark this tread as resolved.

  • Author

It started telling me my encrypted disks are not encrypted and they are to be encrypted, I need help ASAP, I don't want to loose the contense of my server. I don't want to touch anything until I pinpoint hte issue.

  • Author

OKAY, Reinstalled nerd pack extensions, rebooted my array is back. I have to figure out which extensions are asociated with FDE. I nearly had a heart attack. If anyone knows which extensions I need to keep, it would be appreciated.

Edited by DataPhile

Builtin Unraid disk encryption doesn't require anything from Nerd Pack. It is possible, though, that something in Nerd Pack replaced some builtin Unraid library. What happens if you boot in SAFE mode?

  • Author

I have not yet tried safe mode. I am not sure why it did that, I will try to uninstall them again while the array is up.

  • Author

You may be right, after uninstalling nerd pack again and halting the array (basically reversed the order of my last attempt to uninstall nerdpack extensions), the option to start the array is missing completley. I need to pinpoint which extention is conflictiong, and figure out how to disable it without breaking my array.

Troubleshoot1.PNG

  • Author

First thing though I will try to reboot first just to see if it is still broken, then if it is I will reinstall extensions and reboot again.

  • Author

Extremely odd but it seems to have fixed itself after a reboot. I guess I wont have to reinstall the nerdpack extensions 

Just now, DataPhile said:

Extremely odd but it seems to have fixed itself after a reboot.

Instead of odd I would say it was expected.

  • Author
26 minutes ago, trurl said:

Instead of odd I would say it was expected.

Well the first time around after reboot, as I said above, it did not recognize the encryption on the array. The only thing that changed the second time around was I uninstalled the extensions while the array was running, rather than prior to starting the array like the last attempt to remove the extensions.

  • Author

It seems stable so far, web pages are loading. If I don't have any issues in the morning, I will request to mark this post as resolved.

4 hours ago, DataPhile said:

, I will request to mark this post as resolved.

You can do this yourself by editing the first post in the thread and changing its title to add ‘(SOLVED)’.

  • JorgeB changed the title to [SOLVED] Web UI constantly crashing.
  • Author
On 8/17/2020 at 12:25 AM, itimpi said:

You can do this yourself by editing the first post in the thread and changing its title to add ‘(SOLVED)’.

My bad I will do so in the future now.

  • 2 years later...

How did you manage to uninstall NerdPack? I cannot even access the web UI and only have access via SSH now.

 

Edit: Somehow the install created a cookie that gave me a 400 error with nginx. I had to delete the cookies; that was a first...

Edited by DesertCookie
added solution

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