Hi Guys,
I'm a little bit on the fence of where to post this.
So lately, my plex has been acting up. It seems nvidia transcoding is broken somehow... When I start a stream, direct play works fine. However, when i'm trying to transcode (on multiple devices), it some times fails, some times doesn't fail.
Jan 23, 2022 12:01:39.138 [0x147113c6bb38] Debug — Request came in with unrecognized domain / IP '87.210.69.115' in header Host; treating as non-local
Jan 23, 2022 12:01:39.139 [0x147111e9cb38] Debug — Request: [192.168.1.1:1560 (Allowed Network (WAN))] GET /video/:/transcode/universal/start?hasMDE=1&path=%2Flibrary%2Fmetadata%2F31691&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=0&subtitleSize=100&audioBoost=100&location=wan&maxVideoBitrate=20000&directStreamAudio=0&session=g93r5ria7a67nsgbkeu8ksk7&offset=10&subtitles=auto©ts=1&Accept-Language=en (18 live) TLS Signed-in Token () (range: bytes=0-)
Jan 23, 2022 12:01:39.139 [0x147111e9cb38] Debug — [Transcode] Found session GUID of g93r5ria7a67nsgbkeu8ksk7 in session start.
Jan 23, 2022 12:01:39.140 [0x147111e9cb38] Debug — [Transcode] TranscodeUniversalRequest: using profile Plex Desktop
Jan 23, 2022 12:01:39.140 [0x147111e9cb38] Debug — [Transcode] Downloading document http://127.0.0.1:32400/library/metadata/31691?checkFiles=1&includeBandwidths=1&offset=10&X-Plex-Incomplete-Segments=1&X-Plex-Session-Identifier=mue2zzp61lq7ejqwayyr19dz
Jan 23, 2022 12:01:39.142 [0x147113065b38] Debug — [Transcode] Scaled up video bitrate to 208453Kbps based on 4.500000x fudge factor.
Jan 23, 2022 12:01:39.143 [0x147113065b38] Debug — [Transcode] MDE: Selected protocol http; container: mkv
Jan 23, 2022 12:01:39.143 [0x147113065b38] Debug — [Transcode] MDE: analyzing media item 41662
Jan 23, 2022 12:01:39.143 [0x147113065b38] Debug — [Transcode] MDE: Spider-Man: Homecoming (2017): Direct Play is disabled
Jan 23, 2022 12:01:39.143 [0x147113065b38] Debug — [Transcode] MDE: Spider-Man: Homecoming (2017): no direct play video profile exists for http/mkv/hevc
Jan 23, 2022 12:01:39.143 [0x147113065b38] Debug — [Transcode] MDE: Spider-Man: Homecoming (2017): no direct play video profile exists for http/mkv/hevc/truehd
Jan 23, 2022 12:01:39.143 [0x147113065b38] Debug — [Transcode] MDE: Spider-Man: Homecoming (2017): no direct play video profile exists for http/mkv/hevc/ac3
Jan 23, 2022 12:01:39.143 [0x147113065b38] Debug — [Transcode] MDE: Spider-Man: Homecoming (2017): Direct Streaming is disabled, so video stream will be transcoded
Jan 23, 2022 12:01:39.143 [0x147113065b38] Debug — [Transcode] MDE: Spider-Man: Homecoming (2017): no remuxable profile found, so video stream will be transcoded
Jan 23, 2022 12:01:39.143 [0x147113065b38] Debug — [Transcode] Codecs: testing h264_nvenc (encoder)
Jan 23, 2022 12:01:39.143 [0x147113065b38] Debug — [Transcode] Codecs: hardware transcoding: testing API nvenc
Jan 23, 2022 12:01:39.143 [0x147113065b38] Debug — [Transcode] [FFMPEG] - Loaded lib: libcuda.so.1
[....] (FFMPEG OUTPUTS)
Jan 23, 2022 12:01:39.153 [0x147111e9cb38] Debug — [Transcode] It took 20.000000 ms to retrieve 131 items.
Jan 23, 2022 12:01:39.163 [0x147111e9cb38] Debug — [Transcode] It took 10.000000 ms to retrieve 131 items.
Jan 23, 2022 12:01:39.168 [0x147111e9cb38] Debug — [Transcode] Audio Stream: 103791, Subtitle Stream: 103793
Jan 23, 2022 12:01:39.173 [0x147111e9cb38] Warning — [Transcode] Denying access due to session lacking permission to transcode key /library/metadata/31691
Jan 23, 2022 12:01:39.173 [0x147113c8eb38] Debug — Completed: [192.168.1.1:1560] 400 GET /video/:/transcode/universal/start?hasMDE=1&path=%2Flibrary%2Fmetadata%2F31691&mediaIndex=0&partIndex=0&protocol=http&fastSeek=1&directPlay=0&directStream=0&subtitleSize=100&audioBoost=100&location=wan&maxVideoBitrate=20000&directStreamAudio=0&session=g93r5ria7a67nsgbkeu8ksk7&offset=10&subtitles=auto©ts=1&Accept-Language=en (18 live) TLS 34ms 265 bytes (range: bytes=0-)
The error tells me there's permissions issues. But the weird thing is, if I turn off hardware transcoding, all is well.
things i've done:
- remade the transcode folder, switched it to a folder on the cache, switched it onto the ram. no dice
- spun up another plex container, no dice
- spun up a jellyfin container, this works, but i think jellyfin handles the transcodes differently.
I'm at a loss, especially because it sometimes works, but most of the times it doesn't.
Any help would be really appreciated