kjames2001
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kjames2001's post in writing into /mnt/user/ gives an i/o error! was marked as the answerfigured it out.
turns out my new disk 4 needs to be repaired and expanded to 16tb and re-added to the array.
after that everything is now ok.
here are the commands i used in case anyone encounter the same problem:
mkdir /mnt/disks/1
mount /dev/sdh1 /mnt/disks/1
umount /mnt/disks/1
xfs_repair /dev/sdh1
mount /dev/sdh1 /mnt/disks/1
xfs_growfs /mnt/disks/1
umount /mnt/disks/1
rm -rf /mnt/disks/1