jbrodriguez

The app pre-fills the ip/hostname field with what it believes to be the device's ip address. Are you on Android or iOS ? Can you try a debug connection on your backup server ? IP/Host: 192.168.1.9 Port: 443 Username: x Password: *** Server Name: Backup Secure: (on) - Go to Settings > Credits - After the react native credits, you’ll find a debug button, hit it once (counter should read 1) - Now try connecting manually (you should see a ‘debug initialized ‘ message at the bottom) - It should go back to the main screen - Go to manual add again - It should be displaying some debug message - Take a screenshot and send it over (pm if you prefer) In any case, I'll rework a bit the plugin so that it works regardless of protocol.

Thanks ! I'll be unavailable this weekend, but I'll look into it next week. I'm thinking there could be an issue when trying to move empty folders, but I'll have to check.

Can you send me /boot/logs/controlr.log ? After you do that, can you restart the plugin to make sure it reads correctly Unraid's SSL settings ?

Hi, can you send the log (/boot/logs/unbalance.log) ? 5.4.0 didn't touch the scatter/gather logic, it was just a front-end change. The not enough space means you're trying to transfer more data than the free space on the disk. It will not remove top-level share folders (/mnt/disk<x>/series and such), but it should remove lower level folders, if empty.

Thanks for the detailed reply and kind words !!! From the log I: 2018/09/18 19:41:05 api.go:90: Api started listening https on :2382 means the plugin detected a known certificate on /boot/config/ssl/certs and an SSL setting of 'auto' or 'yes'. Try adding the backup server via https. If it doesn't work, can you try adding it by ip address, just to test ? I'll update my test server to 6.6.0 this weekend, so I'll know if the app still works or needs an update

Also, do you access the server via ip or hostname ?

Ok, so I guess the same happens on your backup server ? You can only add it via http/80, not https/443? What's your unRAID version on the backup ? Thanks, I'll check it out. Send me the /boot/logs/controlr.log of the backup too (you installed the plugin there ?)

That shouldn't be the case. Since SSL is set to auto, the plugin listens on https, but since you can only add the server via http, the app can't connect to the plugin. I'll look into redirecting the plugin connection, so that this would be a non-issue. In the meantime, can you send me /boot/logs/controlr.log ? (pm if you want) Also, are you running anything other than the webGUI on port 443 ? Maybe you have a reverse proxy or a letsencrypt container listening on the server's 443 port ?

When you get to the page "This site can't be reached", can you do a hard refresh ? In macOS, either - Command + Shift + R - Shift + <reload button> In Windows, either - Ctrl + <reload button> - Ctrl + F5 I developed on my test server. When I tried it on my production server, I had a similar issue, but it was a browser cache issue. Let me know if that works.

That's not possible, since the whole point of this release was to fix that issue Can you send me a screenshot of the error ? Are you sure you're running 5.4.0 ? Maybe the browser cache is playing tricks ? Let me know.

v2018.09.18a (5.4.0) is out ! - Improve handling of protocol (http/https) based on Unraid's SSL settings - Change unraid logo - Round seconds to prevent display issues in History screen - Fix CI issues This time it should "just work" with regards to http/https access

I've replied in the ControlR app thread

@FreeMan, You're referring to the ControlR plugin, so I'm referencing your post here. The most likely reason you can't see logs is that the app can't connect with the plugin, because of SSL settings (Settings > Identification > SSL) Check if the following table (from the FAQ), solves your issue SSL Instructions yes -> add server via ip/hostname, https port (default is 443), secure switch on auto -> add server via ip/hostname, https port (default is 443), secure switch on no -> add server via ip/hostname, http port (default is 80), secure switch off

Hi, the time out means it's not "seeing" unraid's webGui. Are you adding the server from within your LAN ? Do you have a reverse proxy on the server that redirects the main webGUI ? Try the SSL/port combination described in the following table SSL Instructions yes -> add server via ip/hostname, https port (default is 443), secure switch on auto -> add server via ip/hostname, https port (default is 443), secure switch on no -> add server via ip/hostname, http port (default is 80), secure switch off

Yes, I have a pending update. Should get it done this weekend.

Is it probable there was some caching when it was disabled ? It does look like there are issues in a plugin + letsencrypt docker scenario. It happens to both VirtualL and Shyrka973. With VirtualL, I found that within the server, there doesn't seem to be a route to unRAID's https port (wget localhost:443 ....). Additionally, the app connects to the plugin via port 2382 and that doesn't seem to work either. Not sure if you need to set up a subdomain/virtual route in the nginx config to make it work. I'll try to install the letsencrypt docker to try and figure it out.

Thanks ! I checked the files. It's a bit baffling, because the log shows that the app is communicating with the plugin (the "received /info" lines). Can you make sure the password is correct for root ? Can you try accessing the log from the app again and then send me the /boot/log/controlr.log ?

Are you running a reverse proxy on the server ?

The thing is that it's very likely that your SSL Setting is set to 'auto'. Can you confirm that ? Look in the Settings page or in /boot/config/ident.cfg. When set to 'auto', unRAID redirects http -> https transparently for you, and in this scenario, the plugin listens only on https (that's what the FAQ tries to describe). There's a debug mode, but for connection issues, not your case, since you added the server already. From the /boot/log/controlr.log you sent, there's no "talk" between the app and the plugin. I'll look into adding a redirect for the app connection.

Shyrka973, Did you add the server via http ? Try adding it via https. Check out https://www.apertoire.com/faq/controlr/ ("I can't connect to my server" section), for more details.

Send me /boot/logs/controlr.log (pm if you prefer). But, in the simplest terms, the plugin looks at (tail -n 40) /var/log/syslog (system) /var/log/docker.log (docker) /var/log/libvirt/libvirtd.log (vms) for the server logs.

Hi, it's available https://itunes.apple.com/fr/app/controlr/id1152586217?ls=1&amp;mt=8

You're right, I need to add it in the FAQ. It's deliberate, in non-root mode, you can only see DOCKERS/VMS, nothing else. I might considering adding LOGS, just not sure about it. So, you got it working by changing SSL settings to auto ? Or did you change some of the reverse proxy settings too ?

Can you try the following (to debug the connection) ? - Go to Settings > Credits - After the react native credits, you’ll find a debug button, hit it once (counter should read 1) - Now try connecting manually (you should see a ‘debug initialized ‘ message at the bottom) - It should go back to the main screen - Go to manual add again - It should be displaying some debug message - Take a screenshot and send it over (pm if you prefer)

Hi, I'll try to check if iOS 12 has any network changes (permission wise mostly), but I don't think that's the case. Have you made any changes on the unRAID side ? Bumped version? Installed any network docker (reverse proxy for example) ?