jbrodriguez

Cool ! What's the size of your cache drive ? Is it a pool of drives ? Could you run df --block-size=1 /mnt/* and send me the output (pm if you prefer). It would also help if you could send me /boot/logs/unbalance.log, to further understand. I do take some precautions with the cache drive, but maybe something changed or I had it wrong.

Hi denishay, If not offered, it's almost certain that the size of the entire share is 4Tb+. Try running du -h /mnt/user/<your share name> Should give you the approx size of the whole share. If it turns out to be 4Tb+, not sure how your content is organized, but try selecting folders off the main share.

Awesome !

I remembered I had this kind of reports a while back, checked your log again and see you're doing a Scatter/Move. I run an additional "purge" routine, for parent folders that are empty, but it applies only for the Gather operation. I don't remember why that's the case, may it was because it was reported on the Gather operation only. I can't find a reason currently not to do it for the Scatter/Move operation, I will look at some other scenarios, but will most likely add it for Scatter/Move in the next release. In any case, please do remember that unBALANCE should run exclusively. If you have other apps/plugins/etc, moving content around, the results are unpredictable.

Hi, Hadn't had the chance to post a reply. There are a couple of things, from checking your logs. There are many instances where the plugin isn't deleting folders, by design, because the rsync operation was flagged with code 23 (which can mean permission issues, datetime issues and honestly pretty much anything). The plugin doesn't delete the source in these cases and shows these commands with a yellow icon and an rmsrc label in the history page, so you can eventually remove the source (rmsrc), after you manually check it's ok to do so. Many commands are being flagged due to the file seemingly not being present: "rsync: link_stat "/mnt/disk2/media/films-auto/City Lights (1931)/City Lights (1931) - Bluray-720p.mkv" failed: No such file or directory (2)" Are you running mover while unBALANCE is running ? Or perhaps a nzbget/torrent docker that move folders around ? Is the only thing I can think of.

Great news ! I'll try to replicate your scenario, to do some poking. Thanks for reporting and going through the process.

Oh, yes. The 401 Authorization Required message is due to an incorrect password. Thanks for helping both figure it out !

Is it possible you have an ip clash ? 192.168.1.9 may be actually reaching the main server ? or something else on your lan ? I don't think the server itself is the issue, I think maybe you have some rules set up in your router ? P.D: or perhaps something like planetwilson mentioned ?

Are you adding it using port 80 or 2382 ? If it's the former, now that you installed the plugin, can you debug the connection process again and show me me error screenshot ? Are you running a reverse proxy, doing some port redirection on the server ?

Hi, there's something other than the webGUI answering on port 443 of that server. If you debug adding the main server securely on 443, do you get the same error ? Is there any redirection of port 443 happening on your lan ?

The app pre-fills the ip/hostname field with what it believes to be the device's ip address. Are you on Android or iOS ? Can you try a debug connection on your backup server ? IP/Host: 192.168.1.9 Port: 443 Username: x Password: *** Server Name: Backup Secure: (on) - Go to Settings > Credits - After the react native credits, you’ll find a debug button, hit it once (counter should read 1) - Now try connecting manually (you should see a ‘debug initialized ‘ message at the bottom) - It should go back to the main screen - Go to manual add again - It should be displaying some debug message - Take a screenshot and send it over (pm if you prefer) In any case, I'll rework a bit the plugin so that it works regardless of protocol.

Thanks ! I'll be unavailable this weekend, but I'll look into it next week. I'm thinking there could be an issue when trying to move empty folders, but I'll have to check.

Can you send me /boot/logs/controlr.log ? After you do that, can you restart the plugin to make sure it reads correctly Unraid's SSL settings ?

Hi, can you send the log (/boot/logs/unbalance.log) ? 5.4.0 didn't touch the scatter/gather logic, it was just a front-end change. The not enough space means you're trying to transfer more data than the free space on the disk. It will not remove top-level share folders (/mnt/disk<x>/series and such), but it should remove lower level folders, if empty.

Thanks for the detailed reply and kind words !!! From the log I: 2018/09/18 19:41:05 api.go:90: Api started listening https on :2382 means the plugin detected a known certificate on /boot/config/ssl/certs and an SSL setting of 'auto' or 'yes'. Try adding the backup server via https. If it doesn't work, can you try adding it by ip address, just to test ? I'll update my test server to 6.6.0 this weekend, so I'll know if the app still works or needs an update

Also, do you access the server via ip or hostname ?

Ok, so I guess the same happens on your backup server ? You can only add it via http/80, not https/443? What's your unRAID version on the backup ? Thanks, I'll check it out. Send me the /boot/logs/controlr.log of the backup too (you installed the plugin there ?)

That shouldn't be the case. Since SSL is set to auto, the plugin listens on https, but since you can only add the server via http, the app can't connect to the plugin. I'll look into redirecting the plugin connection, so that this would be a non-issue. In the meantime, can you send me /boot/logs/controlr.log ? (pm if you want) Also, are you running anything other than the webGUI on port 443 ? Maybe you have a reverse proxy or a letsencrypt container listening on the server's 443 port ?

When you get to the page "This site can't be reached", can you do a hard refresh ? In macOS, either - Command + Shift + R - Shift + <reload button> In Windows, either - Ctrl + <reload button> - Ctrl + F5 I developed on my test server. When I tried it on my production server, I had a similar issue, but it was a browser cache issue. Let me know if that works.

That's not possible, since the whole point of this release was to fix that issue Can you send me a screenshot of the error ? Are you sure you're running 5.4.0 ? Maybe the browser cache is playing tricks ? Let me know.

v2018.09.18a (5.4.0) is out ! - Improve handling of protocol (http/https) based on Unraid's SSL settings - Change unraid logo - Round seconds to prevent display issues in History screen - Fix CI issues This time it should "just work" with regards to http/https access

I've replied in the ControlR app thread

@FreeMan, You're referring to the ControlR plugin, so I'm referencing your post here. The most likely reason you can't see logs is that the app can't connect with the plugin, because of SSL settings (Settings > Identification > SSL) Check if the following table (from the FAQ), solves your issue SSL Instructions yes -> add server via ip/hostname, https port (default is 443), secure switch on auto -> add server via ip/hostname, https port (default is 443), secure switch on no -> add server via ip/hostname, http port (default is 80), secure switch off

Hi, the time out means it's not "seeing" unraid's webGui. Are you adding the server from within your LAN ? Do you have a reverse proxy on the server that redirects the main webGUI ? Try the SSL/port combination described in the following table SSL Instructions yes -> add server via ip/hostname, https port (default is 443), secure switch on auto -> add server via ip/hostname, https port (default is 443), secure switch on no -> add server via ip/hostname, http port (default is 80), secure switch off

Yes, I have a pending update. Should get it done this weekend.