Hi everyone a week ago i have put 2 more Hard Drive in my system which were new and i have been getting this error below on disk 5 and 6 can anyone help please 

 

 

Edited December 27, 20205 yr by Sparky678911

That's usually a bad SATA cable, replace but if it doesn't fix it please post the diagnostics, could also be a different issue, like a bad LSI firmware.

Hi thanks for help i have changed the cables now the a better one so far so good 

ok sorry but i have changed the cables but still getting the same error ??????

On 12/20/2020 at 7:44 AM, JorgeB said:

if it doesn't fix it please post the diagnostics

 

This is what i am getting thanks for help

 

 

Please post the diagnostics zip: Tools -> Diagnostics

On 12/20/2020 at 7:44 AM, JorgeB said:

if it doesn't fix it please post the diagnostics

45 minutes ago, JorgeB said:

Please post the diagnostics zip: Tools -> Diagnostics

If possible before rebooting and preferably with the array started
Go to Tools - Diagnostics and attach the complete Diagnostics ZIP file to your NEXT post in this thread.

 

2 hours ago, JorgeB said:

Please post the diagnostics zip: Tools -> Diagnostics

 

sparky-server-2-diagnostics-20201229-2021.zip

If you already replaced the SATA cables and since both disks are on the same controller that would be the most likely culprit, you can swap one or both of them to another controller to confirm.

both of the hard drives are on this card below which i needed to get and some one on here recommanded to get 

 

sata card

 

maybe the card is in there is rubbish if so what should i get please

Edited December 30, 20205 yr by Sparky678911

JMB585 chipset is good, but not all controllers are the same, it might be bad quality, or just a problem with that one, this is a good quality JMB585 controller:

 

https://www.sybausa.com/index.php?route=product/product&path=64_181_85&product_id=1027

25 minutes ago, JorgeB said:

JMB585 chipset is good, but not all controllers are the same, it might be bad quality, or just a problem with that one, this is a good quality JMB585 controller:

 

https://www.sybausa.com/index.php?route=product/product&path=64_181_85&product_id=1027

do you knoiw where i can buy one i am in UK 

https://www.amazon.co.uk/Internal-Non-Raid-Controller-Desktop-Bracket/dp/B07ST9CPND/ref=sr_1_1?dchild=1&keywords=SI-PEX40139&qid=1609347892&s=computers&sr=1-1

53 minutes ago, JorgeB said:

https://www.amazon.co.uk/Internal-Non-Raid-Controller-Desktop-Bracket/dp/B07ST9CPND/ref=sr_1_1?dchild=1&keywords=SI-PEX40139&qid=1609347892&s=computers&sr=1-1

Thanks i have just ordered it thanks for help 

 

Hi ok so i have brought and added the new card and still get the same error

sparky-server-2-diagnostics-20210103-2250.zip

CRC errors don't reset, but if you're getting more it's likely a cable problem, or those disks don't like that controller, you can swap them with the other model you have an test.

One other possibility...  Make sure that your SATA cables are not bound together with cable ties.  It looks neat and helps airflow, but it can also allow crosstalk between the cables to cause signal quality problems.

I have replaced the cables and the card is there a program i can repair and scan Hard drive to repair the CRC error thanks

You don't repair CRC errors, they don't reset, are they still increasing?

2 hours ago, Sparky678911 said:

I have replaced the cables and the card is there a program i can repair and scan Hard drive to repair the CRC error thanks

You can click on the SMART warning on the Dashboard page and it will let you Acknowledge the current count, then it will warn you again if it increases.

8 hours ago, JorgeB said:

You don't repair CRC errors, they don't reset, are they still increasing?

i think it is going up i dont know what happening the drives are good and cables are i am lost🤔

 

How do i remove the drives in a safe way so that windows 10 can read them or do i just take out cheers

Windows can't read Unraid filesystems.

 

Are you sure you don't have a power problem such as bad splitters or cables or maybe a failing power supply?

The power supply in there is a corsair cx 650 which i do not know how old it is but seams to works fine no noises no cut out 

 

and if i decide to take them out of the unraid system i want to put into my windows 10 PC will i need to do anything or unmount from unraid or somthing thanks for help

Earlier you said

16 hours ago, Sparky678911 said:

remove the drives in a safe way so that windows 10 can read them

to which I replied

15 hours ago, trurl said:

Windows can't read Unraid filesystems

Now you ask again but without saying anything about reading them

3 hours ago, Sparky678911 said:

out of the unraid system i want to put into my windows 10 PC

Do you mean you want to reuse the disks in Windows and don't care about any data that might be on them?