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Unraid server suddenly went blank.


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My Unraid server just went blank on me. I could not access the web UI, but can still SSH in. When I SSH'd to my Unraid server, the only directory that I have under the /mnt are Recyclebin and disks. I found my some directory in Recyclebin

  • Disk
  • Unassigned
  • User Shares
  • Flash -> /boot/.Recycle.Bin

Did someone delete my directories?

What can I do at this point?

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13 minutes ago, Squid said:

Your keyfile for the encryption is missing, so the array can't start


Apr 23 08:58:02 BGDunRAID emhttpd: Missing encryption key

Also wouldn't be a bad idea to update to 6.9.2

I usually would login to the web UI to enter the key. However, at this point, there is no web UI.

 

About the upgrade, I can't upgrade at all. Since 2018, I have been trying to upgrade to anything above my version and my system either will crash or freeze. I tried a fresh install and got the same results. I tested this on two different motherboards - one from ASRock 2758 and Supermicro C2758. At this point, I am more concern of my data. The disks are encrypted, but I can't access the web UI to decrypt the disks.

I don't know how the Unraid mounting the disks. I checked the /etc/fstab and the disks aren't there.

 

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Just now, Squid said:

Not the real expert on this, but you're currently connected to eth4.  Try moving the cabling to eth0

It is very tight where the server is and may require me powering down the server and pull the server out of the server cabinet. May I know the reason on changing the interface?

The eth4 is the 10GbE. The eth0 is the onboard 1GbE. There is a network connectivity. I can SSH to the server, but there is no web UI. I have been using the eth4 for a very long time now and never gotten a problem with it.

I tried to nmap the server and I see the ports 80 and 443 are open.

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