Importimage1 Posted May 27, 2021 Share Posted May 27, 2021 I've been having an issue with unraid for about a month month. once or twice a day, Unraid will lose connection to my network. I can't access the GUI and any of my apps like Plex. If someone could please help or point me to the right direction, that would be great. Thank you Quote Link to comment
Squid Posted May 27, 2021 Share Posted May 27, 2021 Is the server actually crashing? You might want to post your diagnostics and also enable the syslog server mirror to flash https://forums.unraid.net/topic/46802-faq-for-unraid-v6/page/2/?tab=comments#comment-781601 Quote Link to comment
Importimage1 Posted May 27, 2021 Author Share Posted May 27, 2021 Thank you! For posting the diagnostics, would I upload all the files that were downloaded? Or is there a specific one to upload? Thank you Quote Link to comment
Importimage1 Posted May 27, 2021 Author Share Posted May 27, 2021 importimage-diagnostics-20210527-1006.zip Quote Link to comment
Importimage1 Posted May 27, 2021 Author Share Posted May 27, 2021 Just uploaded. Thank you Quote Link to comment
Importimage1 Posted May 28, 2021 Author Share Posted May 28, 2021 Any suggestions? Thank you Quote Link to comment
JorgeB Posted May 28, 2021 Share Posted May 28, 2021 Syslog shows memory errors correct by ECC, check system or IPMI event viewer, it should have more info on the affected DIMM. Quote Link to comment
Importimage1 Posted May 28, 2021 Author Share Posted May 28, 2021 Sorry I’m very new to unraid. When you say check the system, would I physically check the memory? Thank you for your help Quote Link to comment
JorgeB Posted May 28, 2021 Share Posted May 28, 2021 MCE is detecting a memory related hardware error, usually a bad DIMM, it needs to be identified and replaced or removed, system event log in the board BIOS, or the IPMI event log that can been checked with the IPMI plugin might contain more info. Quote Link to comment
Importimage1 Posted May 28, 2021 Author Share Posted May 28, 2021 Thank you for your help. I’ll check and report back Quote Link to comment
Importimage1 Posted May 28, 2021 Author Share Posted May 28, 2021 So this is what it’s showing Uncorrectable Memory ECC @ DIMME1 (CPU2) - Asserted Correctable Memory ECC @ DIMME1 (CPU2) - Asserted Quote Link to comment
Importimage1 Posted May 28, 2021 Author Share Posted May 28, 2021 Mainly getting Correctable Memory ECC @ DIMME1 (CPU2) - Asserted Quote Link to comment
JorgeB Posted May 28, 2021 Share Posted May 28, 2021 Consult board manual, look for what slot is DIMM E1, replace it that DIMM, see if errors stop. Quote Link to comment
Importimage1 Posted May 28, 2021 Author Share Posted May 28, 2021 Thank you! I will check rite away Quote Link to comment
Importimage1 Posted May 30, 2021 Author Share Posted May 30, 2021 It's been 2 days and Unraid has not lost connection. I removed the bad DIMM. Thank you so much for your help! 1 Quote Link to comment
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