Missing Harddrive when formatting HP Proliant DL380 G6

[NEEW]

Hi Guys 

 

When I click format on the 900GB drive (Unnassigned Section) it disappears and I have to restart for it to come back.

 

Any ideas

[JorgeB]

Please post the diagnostics.

[NEEW]

Sep 18 05:52:55 preclear_disk_50123456789ABCDE_25115: Command: /usr/local/emhttp/plugins/preclear.disk/script/preclear_disk.sh --cycles 1 --skip-preread --no-prompt /dev/sdbSep 18 05:52:55 preclear_disk_50123456789ABCDE_25115: Preclear Disk Version: 1.0.22Sep 18 05:52:55 preclear_disk_50123456789ABCDE_25115: /usr/local/emhttp/plugins/preclear.disk/script/preclear_disk.sh: line 2136: /  : syntax error: operand expected (error token is "/  ")Sep 18 05:52:55 preclear_disk_50123456789ABCDE_25115: Disk size: Sep 18 05:52:55 preclear_disk_50123456789ABCDE_25115: Disk blocks: Sep 18 05:52:55 preclear_disk_50123456789ABCDE_25115: Blocks (512 bytes): Sep 18 05:52:55 preclear_disk_50123456789ABCDE_25115: Block size: Sep 18 05:52:56 preclear_disk_50123456789ABCDE_25115: Start sector: 0Sep 18 05:52:57 preclear_disk_50123456789ABCDE_25115: Zeroing: zeroing the disk started (1/5)....Sep 18 05:52:57 preclear_disk_50123456789ABCDE_25115: numfmt: invalid number: ''Sep 18 05:52:57 preclear_disk_50123456789ABCDE_25115: Zeroing: emptying the MBR.Sep 18 05:52:57 preclear_disk_50123456789ABCDE_25115: blockdev: cannot open /dev/sdb: No such device or addressSep 18 05:52:57 preclear_disk_50123456789ABCDE_25115: Zeroing: dd if=/dev/zero of=/dev/sdb bs=2097152 seek=2097152 count=-2097152 conv=notrunc iflag=count_bytes,nocache,fullblock oflag=seek_bytesSep 18 05:52:57 preclear_disk_50123456789ABCDE_25115: Zeroing: dd pid [26265]Sep 18 05:53:02 preclear_disk_50123456789ABCDE_25115: Zeroing: dd - wrote 0 of  (0).Sep 18 05:53:02 preclear_disk_50123456789ABCDE_25115: Zeroing: elapsed time - 0:00:00Sep 18 05:53:02 preclear_disk_50123456789ABCDE_25115: Zeroing: dd command failed, exit code [1].Sep 18 05:53:02 preclear_disk_50123456789ABCDE_25115: Zeroing: dd output: Sep 18 05:53:02 preclear_disk_50123456789ABCDE_25115: Zeroing: dd output: dd: invalid number: '-2097152'Sep 18 05:53:02 preclear_disk_50123456789ABCDE_25115: Zeroing: zeroing the disk failed!

 

[NEEW]

dl380g6-diagnostics-20210918-1354.zip

[NEEW]

############################################################################################################################ # # # unRAID Server Preclear of disk 600508b1001037383941424344450600 # # Cycle 1 of 1, partition start on sector 64. # # # # # # Step 1 of 4 - Zeroing in progress ... # # # # # # # # # # # # # # # # # # # # # # # ############################################################################################################################ # Cycle elapsed time: 0:00:00 | Total elapsed time: 0:00:00 # ############################################################################################################################ numfmt: invalid number: '' blockdev: cannot open /dev/sdb: No such device or address --> FAIL: Result: Zeroing 600508b1001037383941424344450600 (sdb) failed.

 

[JorgeB]

Sep 18 05:01:51 DL380G6 kernel: hpsa 0000:04:00.0: scsi 1:1:0:0: resetting logical  Direct-Access     HP       LOGICAL VOLUME   RAID-0 SSDSmartPathCap- En- Exp=1
Sep 18 05:02:45 DL380G6 emhttpd: error: get_device_size, 1544: No such device or address (6): open: /dev/sdb
Sep 18 05:02:45 DL380G6 kernel: hpsa 0000:04:00.0: Controller lockup detected: 0xffff0000 after 30
Sep 18 05:02:45 DL380G6 kernel: hpsa 0000:04:00.0: Telling controller to do a CHKPT
Sep 18 05:02:45 DL380G6 kernel: hpsa 0000:04:00.0: failed 3 commands in fail_all
Sep 18 05:02:45 DL380G6 kernel: hpsa 0000:04:00.0: controller lockup detected: LUN:0000004000000000 CDB:01040000000000000000000000000000
Sep 18 05:02:45 DL380G6 kernel: hpsa 0000:04:00.0: Controller lockup detected during reset wait
Sep 18 05:02:45 DL380G6 kernel: hpsa 0000:04:00.0: scsi 1:1:0:0: reset logical  failed Direct-Access     HP       LOGICAL VOLUME   RAID-0 SSDSmartPathCap- En- Exp=1
Sep 18 05:02:45 DL380G6 kernel: sd 1:1:0:0: Device offlined - not ready after error recovery

 

Controller is failing to initialize the device, if you have one try with a HBA instead, ideally an LSI.
 

[NEEW]

Any you can recommend ?

[ChatNoir]

https://forums.unraid.net/topic/102010-recommended-controllers-for-unraid

[JorgeB]

Note that this can also be a device problem, you should also test with another device if available.