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Unclean shutdown in 6.9.2 and Plex will not start

Featured Replies

I upgraded to 6.9.2 recently after being up for 462 days 7 hours on 6.8.3. Initial impressions are that 6.8.3 was more stable. 

 

I just ran into a problem where my Plex docker seemed to be hung up (never had this problem before) and I tried to restart with clean shutdown with no success. I then tried shutting down the array and had no success with that either. Eventually I was forced to shutdown the system hard which caused a Parity Check to start. My Plex docker will not start and shows it is stopped. 

 

Any help will be most welcome!

 

Dale

tower-diagnostics-20211127-1421.zip

  • Author

Update: I forced an update to the stopped Plex container and it allowed me to start the Plex docker. However, the Plex clients do not see the server, even though it shows started. I am using the linuxserver/plex container. In addition, there is an (orphan image) that is stopped. I am not sure if it is interfering in any way or what is the best way to remove it other than remove it.

 

Here is the Plex log:

 


[s6-init] making user provided files available at /var/run/s6/etc...exited 0.
[s6-init] ensuring user provided files have correct perms...exited 0.
[fix-attrs.d] applying ownership & permissions fixes...
[fix-attrs.d] done.
[cont-init.d] executing container initialization scripts...
[cont-init.d] 01-envfile: executing...
[cont-init.d] 01-envfile: exited 0.
[cont-init.d] 10-adduser: executing...

-------------------------------------
_ ()
| | ___ _ __
| | / __| | | / \
| | \__ \ | | | () |
|_| |___/ |_| \__/


Brought to you by linuxserver.io
-------------------------------------

To support LSIO projects visit:
https://www.linuxserver.io/donate/
-------------------------------------
GID/UID
-------------------------------------

User uid: 99
User gid: 100
-------------------------------------

[cont-init.d] 10-adduser: exited 0.
[cont-init.d] 40-chown-files: executing...
[cont-init.d] 40-chown-files: exited 0.
[cont-init.d] 45-plex-claim: executing...
[cont-init.d] 45-plex-claim: exited 0.
[cont-init.d] 50-gid-video: executing...
[cont-init.d] 50-gid-video: exited 0.
[cont-init.d] 60-plex-update: executing...
Atempting to upgrade to: 1.25.0.5246-cb2507e4d
2021-11-27 15:43:02 URL:https://downloads.plex.tv/plex-media-server-new/1.25.0.5246-cb2507e4d/debian/plexmediaserver_1.25.0.5246-cb2507e4d_amd64.deb [76591506/76591506] -> "/tmp/plexmediaserver_1.25.0.5246-cb2507e4d_amd64.deb" [1]
(Reading database ... 10560 files and directories currently installed.)
Preparing to unpack .../plexmediaserver_1.25.0.5246-cb2507e4d_amd64.deb ...
PlexMediaServer install: Pre-installation Validation.
PlexMediaServer install: Docker detected. Preinstallation validation not required.
Unpacking plexmediaserver (1.25.0.5246-cb2507e4d) over (1.24.5.5173-8dcc73a59) ...
Setting up plexmediaserver (1.25.0.5246-cb2507e4d) ...
PlexMediaServer install: Docker detected. Postinstallation tasks not required. Continuing.
[cont-init.d] 60-plex-update: exited 0.
[cont-init.d] 90-custom-folders: executing...
[cont-init.d] 90-custom-folders: exited 0.
[cont-init.d] 99-custom-scripts: executing...
[custom-init] no custom files found exiting...
[cont-init.d] 99-custom-scripts: exited 0.
[cont-init.d] done.
[services.d] starting services
Starting Plex Media Server.
[services.d] done.
Critical: libusb_init failed
connect: Operation timed out

Edited by dchamb

  • Community Expert
44 minutes ago, dchamb said:

there is an (orphan image)

remove it

  • Author

Thanks. I removed the orphan, went back a few hours later and Plex came back. Any insight as to the cause of why unRaid did not shutdown cleanly?

i think it's related to the latest plex version (1.25.0.5282-2edd3c44d), mine do the same (hang-up while i was watching a movie and then completely frozen my unraid server).

 

Fortunately it still operating after a forced reboot, to prevent this to occur again i've downgraded plex to the anterior version (edit the container and put : "plexinc/pms-docker:1.24.5.5173-8dcc73a59" in repository).

  • Author

I rolled back to unRaid 6.8.3 and kept my Plex at 125.0.5282-2edd3c44d. Everything is running fine. So if it is something in that version of Plex, it is being triggered by 6.9.2.

58 minutes ago, dchamb said:

I rolled back to unRaid 6.8.3 and kept my Plex at 125.0.5282-2edd3c44d. Everything is running fine. So if it is something in that version of Plex, it is being triggered by 6.9.2.

Not sure of that, but thank for testing this version of plex on Unraid 6.8.3.

For information the latest version of plex crashed my system only after a dozenhours...

Just wait and we will see.

  • 4 months later...
On 11/27/2021 at 11:42 PM, trurl said:

remove it

How do i remove the orphan image, in app data there the is not plex folder

 

Edited by simo241

40 minutes ago, simo241 said:

How do i remove the orphan image

Turn on Advanced View in the Docker tab.  That should show you any orphan images. 

 

If you can't get rid or orphan images that way.  You can always delete docker.img, recreate it and add all your docker containers back from Apps --> Previous Apps (this preserves all prior settings).

Thank you for reply, however i still get the error on plex "Critical: libusb_init failed" i am not able to start linux version

  • Community Expert

This was an old thread from another user and you haven't given us any real information about your specific problem. You just jumped in here asking how to remove orphans.

14 hours ago, simo241 said:

i still get the error

Were there actually any orphans to remove?

 

You need to tell us more about what your problem is, what you have tried to fix it, and what the results were.

 

First, did you ever have plex working?

 

Give your docker run for plex and attach diagnostics to your NEXT post in this thread.

 

 

I was trying to install plex linux server but every time i am going to start the web ui i got the below error:

I also completely remove the libvirt image and all doker app data but i still get the below

 

 

<MediaContainer size="25" allowCameraUpload="0" allowChannelAccess="1" allowMediaDeletion="1" allowSharing="1" allowSync="0" allowTuners="1" backgroundProcessing="1" companionProxy="1" countryCode="" diagnostics="logs,databases,streaminglogs" eventStream="1" friendlyName="Zeus" hubSearch="1" itemClusters="1" livetv="7" machineIdentifier="f333f223ca0b19a89de5ac40ad60fb5defa7f607" mediaProviders="1" multiuser="1" musicAnalysis="2" myPlex="1" myPlexMappingState="mapped" myPlexSigninState="none" myPlexSubscription="0" ownerFeatures="06d14b9e-2af8-4c2b-a4a1-ea9d5c515824,1417df52-986e-4e4b-8dcd-3997fbc5c976,16d69c53-4c40-4821-b9f3-57ca690b2d4d,22b27e12-472e-4383-92ea-2ec3976d8e72,24b4cf36-b296-4002-86b7-f1adb657e76a,2ea0e464-ea4f-4be2-97c1-ce6ed4b377dd,300231e0-69aa-4dce-97f4-52d8c00e3e8c,34e182bd-2f62-4678-a9e9-d13b3e25019d,39dbdd84-8339-4736-96a1-0eb105cc2e08,4b522f91-ae89-4f62-af9c-76f44d8ef61c,547514ab-3284-46e5-af77-bbaff247e3fc,567033ef-ffee-44fb-8f90-f678077445f9,5d819d02-5d04-4116-8eec-f49def4e2d6f,5e2a89ec-fb26-4234-b66e-14d37f35dff2,65685ff8-4375-4e4c-a806-ec1f0b4a8b7f,68747f3a-ce13-46ce-9274-1e0544c9f500,6b85840c-d79d-40c2-8d8f-dfc0b7d26776,6d7be725-9a96-42c7-8af4-01e735138822,78643fe5-d192-40c7-8e93-5ccf04c0b767,7e7596aa-6e2c-41d1-a460-1e13cf0b62f2,849433b0-ef60-4a71-9dd9-939bc01f5362,85ebfb7b-77fb-4afd-bb1a-2fe2fefdddbe,86da2200-58db-4d78-ba46-f146ba25906b,96cac76e-c5bc-4596-87eb-4fdfef9aaa11,98872b06-2ff3-4b71-96bc-039e2ebe7adc,a3d2d5c4-46a0-436e-a2d6-80d26f32b369,abd37b14-706c-461f-8255-fa9563882af3,adaptive_bitrate,b20d91ca-1b2f-45a2-a115-c1ad24c66ac5,b227c158-e062-4ff1-95d8-8ed11cecafb1,b2403ac6-4885-4971-8b96-59353fd87c72,b46d16ae-cbd6-4226-8ee9-ab2b27e5dd42,b5874ecb-6610-47b2-8906-1b5a897acb02,b77e6744-c18d-415a-8e7c-7aac5d7a7750,bfeaee4e-965a-4d24-b163-020c3c57d936,c7ae6f8f-05e6-48bb-9024-c05c1dc3c43e,c9d9b7ee-fdd9-474e-b143-5039c04e9b9b,collections,dab501df-5d99-48ef-afc2-3e839e4ddc9a,f83450e2-759a-4de4-8b31-e4a163896d43,fec722a0-a6d4-4fbd-96dc-4ffb02b072c5,federated-auth,home,kevin-bacon,livetv,radio,tuner-sharing,unsupportedtuners" photoAutoTag="1" platform="Linux" platformVersion="5.15.30-Unraid" pluginHost="1" pushNotifications="0" readOnlyLibraries="0" startState="startingPlugins" streamingBrainABRVersion="3" streamingBrainVersion="2" sync="1" transcoderActiveVideoSessions="0" transcoderAudio="1" transcoderLyrics="1" transcoderPhoto="1" transcoderSubtitles="1" transcoderVideo="1" transcoderVideoBitrates="64,96,208,320,720,1500,2000,3000,4000,8000,10000,12000,20000" transcoderVideoQualities="0,1,2,3,4,5,6,7,8,9,10,11,12" transcoderVideoResolutions="128,128,160,240,320,480,768,720,720,1080,1080,1080,1080" updatedAt="-1" updater="1" version="1.25.9.5721-965587f64" voiceSearch="1">

<Directory count="1" key="actions" title="actions"/>

<Directory count="1" key="activities" title="activities"/>

<Directory count="1" key="butler" title="butler"/>

<Directory count="1" key="channels" title="channels"/>

<Directory count="1" key="clients" title="clients"/>

<Directory count="1" key="devices" title="devices"/>

<Directory count="1" key="diagnostics" title="diagnostics"/>

<Directory count="1" key="hubs" title="hubs"/>

<Directory count="3" key="library" title="library"/>

<Directory count="3" key="livetv" title="livetv"/>

<Directory count="3" key="media" title="media"/>

<Directory count="3" key="metadata" title="metadata"/>

<Directory count="1" key="neighborhood" title="neighborhood"/>

<Directory count="1" key="playQueues" title="playQueues"/>

<Directory count="1" key="player" title="player"/>

<Directory count="1" key="playlists" title="playlists"/>

<Directory count="1" key="resources" title="resources"/>

<Directory count="1" key="search" title="search"/>

<Directory count="1" key="server" title="server"/>

<Directory count="1" key="servers" title="servers"/>

<Directory count="1" key="statistics" title="statistics"/>

<Directory count="1" key="system" title="system"/>

<Directory count="1" key="transcode" title="transcode"/>

<Directory count="1" key="updater" title="updater"/>

<Directory count="1" key="user" title="user"/>

</MediaContainer>

  • Community Expert
On 4/6/2022 at 9:47 AM, trurl said:

Were there actually any orphans to remove?

 

did you ever have plex working?

 

Give your docker run for plex and attach diagnostics to your NEXT post in this thread.

 

  • 6 months later...

Hello all, 

 

I am having the same error and wanted to see what the solution was for this situation. I do not have any orphan images to remove. 

 

"

Critical: libusb_init failed

"

after this error shows in the log, the ram usage slowly creeps up to about 23GB and then the whole image freezes. 

  • Community Expert
On 4/6/2022 at 9:47 AM, trurl said:

Give your docker run for plex and attach diagnostics to your NEXT post in this thread.

 

Docker Run-

"

docker run
  -d
  --name='binhex-plex'
  --net='host'
  --cpuset-cpus='1,2,3,4,5,6,7,8,9,10,11,12,13,14,15'
  -e TZ="America/Los_Angeles"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="Tower"
  -e HOST_CONTAINERNAME="binhex-plex"
  -e 'TRANS_DIR'='/config/transcode1'
  -e 'UMASK'='000'
  -e 'PUID'='99'
  -e 'PGID'='100'
  -e 'TCP_PORT_HTTP://192.168.86.49:32400/'='HTTP://192.168.86.49:32400/'
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='https://app.plex.tv/desktop#'
  -l net.unraid.docker.icon='https://raw.githubusercontent.com/binhex/docker-templates/master/binhex/images/plex-icon.png'
  -v '/mnt/user/Plex Media/':'/media':'rw'
  -v '/mnt/user/appdata/binhex-plex/':'/config':'rw'
  --log-opt max-size=50m
  --log-opt max-file=1
  --cpu-shares=971 'binhex/arch-plex'

9a4ebb96316c3909d81b3a8f4a0d7159cb36bd7825cdb3c8f40f3615a643d2dd

The command finished successfully!

"

Diag file attached

tower-diagnostics-20221018-2138.zip

  • Community Expert

Why do you have 100G docker.img? 20G is often more than enough. Have you had problems filling it? The usual cause of filling docker.img is an application writing to a path that isn't mapped.

 

See if this google search has anything for you

  • 1 year later...

@Aerodb@simo241 did either of find a solution for the following error? Haven't been able to connect to my libraries since seeing this error.

 

Critical: libusb_init failed

  • 1 year later...

A year later and now I have this same issue. Wanted to see if there was ever a tried and true solution. I've pruned and completely removed/reinstalled the Plex container and am still receiving the same error. Please help. Also receive about:blank#blocked in the WebUI

Created by...
___.   .__       .__
\_ |__ |__| ____ |  |__   ____ ___  ___
 | __ \|  |/    \|  |  \_/ __ \\  \/  /
 | \_\ \  |   |  \   Y  \  ___/ >    <
 |___  /__|___|  /___|  /\___  >__/\_ \
     \/        \/     \/     \/      \/
   https://hub.docker.com/u/binhex/

2024-12-06 20:08:30.483231 [info] Host is running unRAID
2024-12-06 20:08:30.498084 [info] System information: Linux 83a87e322070 6.1.118-Unraid #1 SMP PREEMPT_DYNAMIC Thu Nov 21 15:54:38 PST 2024 x86_64 GNU/Linux
2024-12-06 20:08:30.512669 [info] Image tags: BASE_RELEASE_TAG=2024110703,IMAGE_RELEASE_TAG=1.41.2.9200-1-01
2024-12-06 20:08:30.528945 [info] PUID defined as '99'
2024-12-06 20:08:30.547265 [info] PGID defined as '100'
2024-12-06 20:08:30.579060 [info] UMASK defined as '000'
2024-12-06 20:08:30.595537 [info] Permissions already set for '/config'
2024-12-06 20:08:30.612819 [info] Deleting files in /tmp (non recursive)...
2024-12-06 20:08:30.630834 [info] TRANS_DIR defined as '/config/transcode'
2024-12-06 20:08:30.650004 [info] SHARED_NETWORK defined as 'no'
2024-12-06 20:08:30.665220 [info] Starting Supervisor...
2024-12-06 20:08:30,767 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2024-12-06 20:08:30,767 INFO Set uid to user 0 succeeded
2024-12-06 20:08:30,769 INFO supervisord started with pid 7
2024-12-06 20:08:31,771 INFO spawned: 'plexmediaserver' with pid 65
2024-12-06 20:08:31,771 INFO reaped unknown pid 8 (exit status 0)
2024-12-06 20:08:32,772 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2024-12-06 20:08:44,398 DEBG 'plexmediaserver' stdout output:
Critical: libusb_init failed

 

Edited by WubbaLubbaDubDub
more information

On 12/7/2024 at 2:15 AM, WubbaLubbaDubDub said:

A year later and now I have this same issue. Wanted to see if there was ever a tried and true solution. I've pruned and completely removed/reinstalled the Plex container and am still receiving the same error. Please help. Also receive about:blank#blocked in the WebUI

Created by...
___.   .__       .__
\_ |__ |__| ____ |  |__   ____ ___  ___
 | __ \|  |/    \|  |  \_/ __ \\  \/  /
 | \_\ \  |   |  \   Y  \  ___/ >    <
 |___  /__|___|  /___|  /\___  >__/\_ \
     \/        \/     \/     \/      \/
   https://hub.docker.com/u/binhex/

2024-12-06 20:08:30.483231 [info] Host is running unRAID
2024-12-06 20:08:30.498084 [info] System information: Linux 83a87e322070 6.1.118-Unraid #1 SMP PREEMPT_DYNAMIC Thu Nov 21 15:54:38 PST 2024 x86_64 GNU/Linux
2024-12-06 20:08:30.512669 [info] Image tags: BASE_RELEASE_TAG=2024110703,IMAGE_RELEASE_TAG=1.41.2.9200-1-01
2024-12-06 20:08:30.528945 [info] PUID defined as '99'
2024-12-06 20:08:30.547265 [info] PGID defined as '100'
2024-12-06 20:08:30.579060 [info] UMASK defined as '000'
2024-12-06 20:08:30.595537 [info] Permissions already set for '/config'
2024-12-06 20:08:30.612819 [info] Deleting files in /tmp (non recursive)...
2024-12-06 20:08:30.630834 [info] TRANS_DIR defined as '/config/transcode'
2024-12-06 20:08:30.650004 [info] SHARED_NETWORK defined as 'no'
2024-12-06 20:08:30.665220 [info] Starting Supervisor...
2024-12-06 20:08:30,767 INFO Included extra file "/etc/supervisor/conf.d/plexmediaserver.conf" during parsing
2024-12-06 20:08:30,767 INFO Set uid to user 0 succeeded
2024-12-06 20:08:30,769 INFO supervisord started with pid 7
2024-12-06 20:08:31,771 INFO spawned: 'plexmediaserver' with pid 65
2024-12-06 20:08:31,771 INFO reaped unknown pid 8 (exit status 0)
2024-12-06 20:08:32,772 INFO success: plexmediaserver entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2024-12-06 20:08:44,398 DEBG 'plexmediaserver' stdout output:
Critical: libusb_init failed

 

I had the same issue until i figured out i was browsing the wrong path? I changed the webui path to include /web/index.html

AFAIK, the USB_INIT failed is to do with a USB tuner card (if you have one) and should not stop plex from working.

 

image.png.130c189ce9f6360ebeb84754d72a3862.png

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