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Problems Downloading / Installing Apps etc

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Check one of these links before posting any issues:

 

GitHub Status - Apps Tab Application Feed, Plugins, Icons etc  https://www.githubstatus.com/

 

Docker Hub Status - Docker Containers https://status.docker.com/

 

AmazonAWS - Apps Tab Backup AppFeed, Unraid OS downloads, much of the rest of the world  https://status.aws.amazon.com/

 

Also, if you are using piHole etc make sure that it is not blocking any outgoing connections

  • Squid pinned this topic
  • 7 months later...
2 hours ago, Squid said:

First thing you would want to do is post your diagnostics

Preferably in a new thread.

  • 5 months later...
  • 4 weeks later...

I am having the same issue can’t resolve DNS servers but can ping gateway help appreciated

HPMicro-Diagnostics.pdf

  • Author

Try not using the Gateway as DNS server 1.  Use the Google ones or Open DNS as #1 and 2 and gateway as #3

I'm having the same issue. If I set tha Open DNS as primary DNS server, I lost the access to the console web page. What is happening? This never was problem before last week. Any idea?

  • 2 months later...

Hello,
the same happens to me.

I can't install certain dockers apps

Edited by Jardel2010

  • Author
20 hours ago, Jardel2010 said:

I can't install certain dockers apps

What do you mean by "certain"?  

  • 3 weeks later...

Hi all,

 

It seems I'm having a problem with the Apps page.. It just keeps loadinf for ever.

Once I click on the Apps page the Web Interface just freeze and I have to refresh the interface to get back in.

 

Any advice on what is happening ?

 

Please fined attached the lattest Diagnostics.

 

Hope I'm in the right place :)

 

tower-diagnostics-20230728-1306.zip

  • Author
Jul 28 04:05:30 Tower kernel: BTRFS error (device sde1): bdev /dev/sde1 errs: wr 0, rd 0, flush 0, corrupt 1938859, gen 0

Quite possibly the root of your problems

 

"Corrupt" is usually caused by bad memory.  Run a couple of passes of Memtest from the boot menu.  (If you boot via UEFI, then either switch temporarily to legacy boot or download onto a new flash drive from https://www.memtest86.com/

 

After handling the memory issues then other users can help you in recovering from the corruption present

On 7/7/2023 at 7:43 PM, Squid said:

What do you mean by "certain"?  

Hello, I can't install applications, mainly from linuxserver. But now I used main dns 8.8.8.8 and I was able to install.

But something is wrong, because I had my default gateway before the unraid updates and I was able to install applications fine.

can you help?

  • Author

Common "non issue" where for whatever reason the router isn't handling the dns requests.  Easiest solution is exactly what you did.  Assign static DNS addresses and be done with it.

10 hours ago, Squid said:

Common "non issue" where for whatever reason the router isn't handling the dns requests.  Easiest solution is exactly what you did.  Assign static DNS addresses and be done with it.

 

Hello, okay.

But before the updates it worked fine with the default dns, it should work now too. but OK.


my question:

so I can have the configuration like this:

DNS: 8.8.8.8
DNS 2: 192.168.1.254

no problem, right?

also having here a crazy bad DNS response everything in 6.12.3 takes a LONG time... what used to be blazing fast, after 6.12.2 then 6.12.3 got messed up..

Hey Squid,

 

Thanks for you answer !

 

Sorry for the lack of responses, been away for few days..

 

I'll work on your solution and report when I'm done :)

 

Ben

Hey Squid !

 

Been running Memtest86 for a whole day and not a single failure..

 

Ben

  • 2 weeks later...

I havent been able to download any new dockers or run updates on the ones i already have. On updates it'll say complete but on data pulled says 0 bytes. When downlaoding new dockers I get unable to find image.

server-diagnostics-20230818-2345.zip

I already ran the xfs repair so that can be ignored. Aside from the random lockups of Unraid, I can't get community apps, plugins or docker to update. They all failed since the last hard shutdown I had to do. I was using macvlan but switched to ipvlan, that shouldn't affect community apps or plugins being able to connect & check versions/update.

hp-htpc-diagnostics-20230827-0906.zip

  • 2 weeks later...
On 8/27/2023 at 9:52 AM, nothus said:

I already ran the xfs repair so that can be ignored. Aside from the random lockups of Unraid, I can't get community apps, plugins or docker to update. They all failed since the last hard shutdown I had to do. I was using macvlan but switched to ipvlan, that shouldn't affect community apps or plugins being able to connect & check versions/update.

hp-htpc-diagnostics-20230827-0906.zip 115.58 kB · 0 downloads

EDIT: I reset my router and it was the culprit.

 

Since removing the temperature plugin, no crashes.

 

However, the box still won't update apps, dockers, plugins or OS versions. JSON syntax error on the community apps page.

I downgraded from 6.12.3 to 6.12.2 and since it won't connect, three of my plugins failed (dvb, nvidia, qnap), so of my docker containers won't run.

 

I've searched for the syntax error and that usually is resolved when GitHub is working, but GitHub isn't/wasn't down.

Edited by nothus
fixed my issue

  • Author

Enabling CA's debugging (Settings - Community Applications) and then going to Apps, waiting for the error and finally hitting "Debugging" and uploading the file might shed some light.  I would however also try running your browser in incognito mode / no extensions whatsoever and see if that makes a difference.  (There are some extensions that hijack communications which CA / Unraid (and many other websites) do not play nice with.

  • 1 month later...

I started a new topic, but was directed to this one.  I have OpenDNS set up as the DNS servers and it was working for years.  All of a sudden it just stopped working.

tower-diagnostics-20231011-2240.zip

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