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Problems Downloading / Installing Apps etc

Featured Replies

Unraid / Docker Newbie here. 

 

My unRaid server connects to the internet just fine.  Unraid Connect is installed and works just fine.  I'm able to download and install plugins.  

However, I cannot install apps/containers into Docker. I keep getting "no such host" errors and the install(s) fails. 

 

(Error message and sys logs appended below and diagnostics attached)

 

Any ideas or suggestions?

Thanks!

 

12/23 Update:

Apparently this a DNS settings issue and adding two external public DNS servers in Network Settings fixed the problem. 🙂 

Per Unraid support:

In Unraid Network Settings

(1) Enable Static DNS addresses
(2) Add as #1 DNS: 208.67.222.222
(3) Add as #2 DNS: 208.67.220.220

 

12/21 Update:

I don't know if enabling IP6 is a solution, workaround, or it coincidentally resets something, but I enabled IP6 on my router, then selected "IP4 & IP6" in my Unraid network settings.  As of now, it did the trick and Docker can now pull down what it needs from the internet.  🙂 

 

---------------------------------------
 

12/19 Update:

I did a clean re-install of unraid on my computer to ensure all the defaults were set correctly.   All internet connections outside of docker work normally.  But when I go to install a docker container, the error I'm getting is "no such host".     See the full sample error message below.


docker run
  -d
  --name='Home-Assistant-Container'
  --net='bridge'
  --privileged=true
  -e TZ="America/Los_Angeles"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="SVR1"
  -e HOST_CONTAINERNAME="Home-Assistant-Container"
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='http://[IP]:[PORT:8123]'
  -l net.unraid.docker.icon='https://raw.githubusercontent.com/balloob/unraid-docker-templates/master/balloob/home-assistant-icon.png'
  -v '/mnt/user/appdata/Home-Assistant-Container':'/config':'rw' 'ghcr.io/home-assistant/home-assistant:stable'

Unable to find image 'ghcr.io/home-assistant/home-assistant:stable' locally
docker: Error response from daemon: Head "https://ghcr.io/v2/home-assistant/home-assistant/manifests/stable": Get "https://ghcr.io/token?scope=repository%3Ahome-assistant%2Fhome-assistant%3Apull&service=ghcr.io": dial tcp: lookup ghcr.io on 192.168.200.1:53: no such host.
See 'docker run --help'.

The command failed.


____________________

 

 

svr1-diagnostics-20231219-2222.zip

Edited by CCWeb
Added Unraid's suggested solution

  • Replies 54
  • Views 27.2k
  • Created
  • Last Reply

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  • Jardel2010
    Jardel2010

    Hello, I can't install applications, mainly from linuxserver. But now I used main dns 8.8.8.8 and I was able to install. But something is wrong, because I had my default gateway before the unraid

  • Common "non issue" where for whatever reason the router isn't handling the dns requests.  Easiest solution is exactly what you did.  Assign static DNS addresses and be done with it.

Posted Images

  • Community Expert

On mobile now so can't look at Diagnostics yet. 

 

 

  • 1 month later...

A couple of weeks ago, my UNRAID installation started giving me trouble.  The first symptom was that connections to the UNRAID server using Wireguard just stopped working.  Of note, I have recently changed my router to a Google Nest Wifi Pro 6E, however everything worked fine for a few weeks after I switched routers.  I also recently performed an update to 6.12.6 from something in the 6.11.8 range.  I do not remember if everything ever worked correctly once I got on 6.12.6.  I never could get Wireguard working, so I clicked on APPS to look for an alternative to Wireguard for VPN access.  That is when I saw the "Download of appfeed failed" message shown below.

 

I have enabled DHCP as well as set my DNS servers to 8.8.8.8, 8.8.4.4, and my router's IP address in UNRAID.  I have also noticed that Docker is not displaying the version/whether each container is up-to-date. 

 

I have one VM running, and it does have internet connectivity, for what it's worth.

 

Any help would be appreciated.

 

 

unraid-diagnostics-20240122-2007.zip

Edited by d_freshmaker

  • Community Expert

Those diagnostics appear to be a couple of days old. Are you sure your server has the correct date and time?

Yes, my date and time are correct (just re-verified).  Those diagnostics are from a couple of days ago when I created a thread asking for help.  You posted a link to this thread, which I thought was you implying I should post here, and I re-used the same export.

  • Community Expert
1 hour ago, d_freshmaker said:

You posted a link to this thread, which I thought was you implying I should post here

I intended for you to read the linked post

  • 4 weeks later...

I reverted back to 6.11.5, then updated to 6.12.8, and everything magically started working again.

  • 4 months later...

Greetings, Im also kind of a newbie to unraid.  Im at a loss, i rebuild the server(new mobo and cpu) i figured it would be fine. nope its flakky as hell

plex disappeared(uninstalled itself) and i can go to the apps and download anything give me a dns error, which i never had before...

any help would be greatly appreciated

diag included

venus-diagnostics-20240622-2221.zip

Edited by dark270

  • Community Expert
6 hours ago, dark270 said:

download anything give me a dns error

Remove the gateway from eth1, only eth0 should have a gateway.

2 hours ago, JorgeB said:

Remove the gateway from eth1, only eth0 should have a gateway.

ok, even tho i have a onboard NIC disabled unraid still 'sees' it

so if i just delete the network.cfg  could that fix my issues?

  • Community Expert
10 hours ago, dark270 said:

so if i just delete the network.cfg  could that fix my issues?

You can do that, or just edit the file and remove all entries for eth1

13 hours ago, JorgeB said:

You can do that, or just edit the file and remove all entries for eth1

thank u! it worked!  solved both issues and saved me from starting over.....

  • 1 month later...
On 12/17/2023 at 10:52 PM, CCWeb said:

Unraid / Docker Newbie here. 

 

My unRaid server connects to the internet just fine.  Unraid Connect is installed and works just fine.  I'm able to download and install plugins.  

However, I cannot install apps/containers into Docker. I keep getting "no such host" errors and the install(s) fails. 

 

(Error message and sys logs appended below and diagnostics attached)

 

Any ideas or suggestions?

Thanks!

 

12/23 Update:

Apparently this a DNS settings issue and adding two external public DNS servers in Network Settings fixed the problem. 🙂 

Per Unraid support:

In Unraid Network Settings

(1) Enable Static DNS addresses
(2) Add as #1 DNS: 208.67.222.222
(3) Add as #2 DNS: 208.67.220.220

 

12/21 Update:

I don't know if enabling IP6 is a solution, workaround, or it coincidentally resets something, but I enabled IP6 on my router, then selected "IP4 & IP6" in my Unraid network settings.  As of now, it did the trick and Docker can now pull down what it needs from the internet.  🙂 

 

---------------------------------------
 

12/19 Update:

I did a clean re-install of unraid on my computer to ensure all the defaults were set correctly.   All internet connections outside of docker work normally.  But when I go to install a docker container, the error I'm getting is "no such host".     See the full sample error message below.


docker run
  -d
  --name='Home-Assistant-Container'
  --net='bridge'
  --privileged=true
  -e TZ="America/Los_Angeles"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="SVR1"
  -e HOST_CONTAINERNAME="Home-Assistant-Container"
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='http://[IP]:[PORT:8123]'
  -l net.unraid.docker.icon='https://raw.githubusercontent.com/balloob/unraid-docker-templates/master/balloob/home-assistant-icon.png'
  -v '/mnt/user/appdata/Home-Assistant-Container':'/config':'rw' 'ghcr.io/home-assistant/home-assistant:stable'

Unable to find image 'ghcr.io/home-assistant/home-assistant:stable' locally
docker: Error response from daemon: Head "https://ghcr.io/v2/home-assistant/home-assistant/manifests/stable": Get "https://ghcr.io/token?scope=repository%3Ahome-assistant%2Fhome-assistant%3Apull&service=ghcr.io": dial tcp: lookup ghcr.io on 192.168.200.1:53: no such host.
See 'docker run --help'.

The command failed.


____________________

 

 

svr1-diagnostics-20231219-2222.zip 119.05 kB · 2 downloads

I'm also experiencing this problem. Did you find a solution? 

  • 11 months later...

Hi folks. Joining in on this issue. On friday night, i was downloading some files on my VM which was stored on my CACHE drive, it quickly filled up my drive. I ended up moving the VM disks over to my array and since then i havent been able to access the internet via Unraid (plugins, apps, OS Upgrade, etc) however no issues via Docker containers, they connect successfully. I used chatgpt/deepseek and reset the network config files, i also downgraded the OS from 7.1.3 to 7.1.2 hoping it would reset something but no go.

Not sure if someone can help review the logs and provide some insight as to what may be going on. Thank you.

server-diagnostics-20250720-2151.zip

  • Community Expert

Server is unable to access the internet. Try changing your DNS server to 208.67.222.222 and 208.67.220.220 instead of using your router. Settings - Network Settings

  • Community Expert

Still unable to access the internet, this looks like an external problem. To confirm you can boot with a different flash drive using a stock Unraid install, no key needed, then see if you can install apps.

5 hours ago, JorgeB said:

Still unable to access the internet, this looks like an external problem. To confirm you can boot with a different flash drive using a stock Unraid install, no key needed, then see if you can install apps.


UPDATE - Forgot to mention, so it can communicate using the direct IP. If i ping say 8.8.8.8, it does respond. When i ping using the domain, it fails. I did fix my DNS settings as mentioned before. Still lost.

Havent tried that yet. The issue all started when the cache drive filled up. Cache drive has since had the VM disk moved to the ARRAY to prevent it from happening again. I am able to access the internet using the docker containers, its just Unraid that cant connect to the internet.

I'll get another flash drive, install a stock unraid and attempt this and will circle back. Thanks.

Edited by miamidev

3 hours ago, miamidev said:

Havent tried that yet. The issue all started when the cache drive filled up. Cache drive has since had the VM disk moved to the ARRAY to prevent it from happening again. I am able to access the internet using the docker containers, its just Unraid that cant connect to the internet.

I'll get another flash drive, install a stock unraid and attempt this and will circle back. Thanks.

You can disregard my issue, i inadvertently deleted my flash drive and lost my whole config. luckily the docker appdata were on the array so im going one by one readding everything back in. sucks but it is what it is. thanks for the help though.

Hi guys, started having this problem recently after changing home and getting a new ISP and Router.

All my apps that are from ghcr.io or lscr.io repos are unable to download or update. All others work fine. Can someone point me to the right direction? I'm on unRAID 7.1.4.

error.jpeg

apps.jpeg

  • Author
1 hour ago, madb1ker said:

Hi guys, started having this problem recently after changing home and getting a new ISP and Router.

All my apps that are from ghcr.io or lscr.io repos are unable to download or update. All others work fine. Can someone point me to the right direction? I'm on unRAID 7.1.4.

error.jpeg

apps.jpeg

Try setting static DNS addresses in your server (Settings - Network settings). Use 208.67.222.222 and 208.67.220.220 and see if that makes a difference

18 hours ago, Squid said:

Try setting static DNS addresses in your server (Settings - Network settings). Use 208.67.222.222 and 208.67.220.220 and see if that makes a difference


That did the trick, its working now. Although I never had to set Static DNS before so i still dont really understand what happened.

Thank you! :)

  • Community Expert

There's no telling what dns an ISP points a customer at; most likely the one that pays them the most. You probably landed on a lesser one with your new isp. OpenDNS is a good one (arguably the best) which is what Squid pointed you towards.

  • 11 months later...

Hi all. I need help with apps.
I've had this error for two days now:

Download of appfeed failed.

Community Applications requires your server to have internet access. The most common cause of this failure is a failure to resolve DNS addresses. You can try and reset your modem and router to fix this issue, or set static DNS addresses (Settings - Network Settings) of 208.67.222.222 and 208.67.220.220 and try again.

Alternatively, you might need to enable the Cloudflare CDN (Settings - Community Applications).

Last JSON error Recorded: Syntax error

  1. I changed DNS:

image.png

  1. I put it: "Use CloudFlare CDN: YES"

  2. I rebooted my router.

  3. I changed browsers, tried incognito mode.

But nothing helped. I have internet access from the server, but I can't open the app list.

image.png

image.png

I will attach the file: "CA-Logging-20260723-2019"

CA-Logging-20260723-2019.zip

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