Files disappeared from Unraid Share but are still on the Unraid disks

[kamalman]

Hi guys,

 

I have been using Unraid for years and have never had something like this happen. I am currently on version 6.5. I only have one share named, "Media". A few days ago the "Movies" subfolder within the Media share had all of its contents disappear.  There was 7 TB of movies within this folder. The weird part is all of the movies are still there if I navigate to the hard drives in the Raid on the Web GUI. But when I look in the Media share there is nothing under the Movies folder. I also have a TV Shows, Documents, and some other folders on the Media share and all of the contents of those folders are fine, they are still available on the Media share. It is just the Movies subfolder whose contents have disappeared. 

 

Is there an easy way to rebuild the Movies subfolder on the Media share with all of the files that are spread across the Raided disks?

 

Any help would be greatly appreciated.

[trurl]

attach diagnostics to your NEXT post in this thread

[itimpi]

It could be worth carrying out file system checks on all drives (including any pools) as file system level corruption has keen known to interfere with share visibility

[trurl]

1 minute ago, itimpi said:

file system level corruption

Which should be evident in diagnostics

[kamalman]

Here is the attached diagnostics, I do see a repeating warning / error message:

 

REISERFS warning: reiserfs-5090 is_tree_node: node level 27854 does not match to the expected one 1
REISERFS error (device md2): vs-5150 search_by_key: invalid format found in block 490251557. Fsck?

 

Do you think this is causing the issue? Any help deciphering this and how to fix is appreciated.syslog.1.txt

[JorgeB]

9 minutes ago, kamalman said:

Fsck?

Check filesystem.

[trurl]

33 minutes ago, kamalman said:

Here is the attached diagnostics

No you only attached syslog. The word Diagnostics is a link that explains how to get them for us.

[kamalman]

Here is the zip file of all of the diagnostics

 

bigben-diagnostics-20211216-0645.zip

[itimpi]

The syslog is full of messages warning you about file system corruption on disk2 (md2).   You should run a file system check/repair on that drive.   The process is coveted here in the online documentation accessible via the ‘Manual’ link at the bottom of the GUI, but ask questions if there is anything you are not sure of.