Unraid crashing and I am out of ideas of how to solve the problem

[Cliff]

After running fine for over a year unraid suddenly started crashing randomly. I thought it was connected to me upgrading to the 6.10 version, but downgrading did not solve the problem.

 

The problem is that unraid reboots/crashes suddenly after running between 5min and a couple of hours. This is what I have tried:

 

• Removed UPS
• Removed GPUS
• Updated Motherboard BIOS
• Disabled VM engine
• Removed SSD cache from array
• Disable docker engine
• Migrated to a new USB-key and started over from scratch
• Runned memtest for 12 hours

 

If I boot the server directly into windows 11 without running unraid I can run both gpu and cpu stress test for hours without any problems.

I am completely out of ideas now. As I understand it should not be any hardware-problems as I can run windows barebone without any problems.

I just purchased a new usb and started fresh from that one without restoring any settings. I restored the array and started downloading a few dockers through the "appstore" but after I finished configuring a couple of dockers the system crashed again.

 

Does anyone have any ideas of what the problem can be ?

 

 

My server specs:

Asus TUF Gaming X570-Plus Motherboard

64GB RAM running at stock-speed

AMD Ryzen 9 3900X CPU

Nvidia 1060 6Gb

Nvidia GT 710

250Gb SSD cache

2x12TB HDD +12TB parity

512GB M2 for VM

Coral USB

Zigbee USB

Soundcard USB

unraid-diagnostics-20211225-2114.zip

[SimonF]

Have you looked at the power settings in this thread.

 

 

[JonathanM]

4 hours ago, Cliff said:

64GB RAM running at stock-speed

It's not the RAM speed rating that matters, it's the motherboard / CPU memory controller that matters.

 

Are you running the RAM at the approved speed for your CPU? It's likely several steps lower than the RAM rating.

[Cliff]

Yes and yes.

RAM is rated at 2800Mhz but is running at 2133Mhz and that is lower than the max spec from here: ram speed

I have now tried clearing CMOS settings on my motherboard and tried:

 

Global C-States  = Auto

Power Supply Idle Control = typical current idle

Booted up and server runned fine for a couple of hours then crash/reboot

 

Changed bios settings again to:

Global C-States  = Disabled

Power Supply Idle Control = typical current idle

Server crashed again after a few hours.

 

But if i skip unraid I still can boot it directly to windows without problems and it never crashes from gaming or any other activity.

 

unraid-diagnostics-20211226-1305.zip

[Cliff]

After changing the USB, PSU, motherboard and switching out the RAM I finally found what caused the instabillity, it was the Ryzen 3900x CPU. I just replaced it with a 5600G while the 3900x is beeing replaced.

So now everything is almost back as it was before. Only problem is that I now have really poor performance in my windows 11 VM even tho I have assigned it the same amount of cores.