SubJimbo Posted February 24, 2022 Share Posted February 24, 2022 (edited) Hey everyone! I have been running Unraid few a few months now and moved to a PowerEdge 720 server a few weeks ago. Everything has been running great up until last night when I noticed a few errors on one of my disks (disk2). This disk is around 10 months old and still under warranty from Seagate (Seagate Ironwolf 8TB) so I can organise an RMA if I need. There was 25 errors showing in the Unraid Errors section. I shut down the server to re-seat all the drives just in case, but it still shows that the device is disabled in Unraid. I've attached my diagnostics. Is there an issue with the drive that I should RMA it or could it just be one of those things and I need to delete / re-add to the array? Thanks for your help! server-diagnostics-20220224-1225.zip Edited February 24, 2022 by SubJimbo Quote Link to comment
trurl Posted February 24, 2022 Share Posted February 24, 2022 SMART for disable disk2 looks OK, though you didn't complete an extended test. You would probably have to disable spindown to get that to complete. Since you rebooted after the problems occurred, can't see those in syslog, maybe just bad connections which you have fixed. I didn't look at any of the other disks, do any have SMART warnings on the Dashboard page? Disabled disks have to be rebuilt. You can rebuild to the same disk. https://wiki.unraid.net/Manual/Storage_Management#Rebuilding_a_drive_onto_itself Quote Link to comment
SubJimbo Posted February 24, 2022 Author Share Posted February 24, 2022 1 hour ago, trurl said: SMART for disable disk2 looks OK, though you didn't complete an extended test. You would probably have to disable spindown to get that to complete. Since you rebooted after the problems occurred, can't see those in syslog, maybe just bad connections which you have fixed. I didn't look at any of the other disks, do any have SMART warnings on the Dashboard page? Disabled disks have to be rebuilt. You can rebuild to the same disk. https://wiki.unraid.net/Manual/Storage_Management#Rebuilding_a_drive_onto_itself Thanks for the quick reply! There are no smart warnings, just the error warnings. I followed the steps and it is currently rebuilding the drive. I'll report back when it is done (15 hours or so) and mark as solved if it works! I'll also not reboot next time if there is an error so I can post the logs. Quote Link to comment
SubJimbo Posted February 25, 2022 Author Share Posted February 25, 2022 @trurl - the disk finished rebuilding this morning. It has worked okay for a few hours, but I just had a notification that there was another error. Attached diagnostics - let me know what I should look at doing next. server-diagnostics-20220225-1655.zip Quote Link to comment
webtek Posted May 8, 2022 Share Posted May 8, 2022 (edited) Hi Guys, I'm also experiencing a very similar problem, my Unraid is running on Dell PowerEdge R720 for about a month now and my couple week old 8TB Seagate Ironwolf (Parity) disk has "Device is disabled, contents emulated". I've attached my diagnostics. Your help would greatly appreciated. webtek-diagnostics-20220509-0846.zip Edited May 8, 2022 by trurl delete lots of attached files that should have been a single zip Quote Link to comment
trurl Posted May 8, 2022 Share Posted May 8, 2022 Since OP seems to be finished with this thread I guess you can have it. I cleaned up your mess, looks like you figured out to just attach the zip. On mobile now so can't look at Diagnostics yet. Quote Link to comment
SubJimbo Posted May 9, 2022 Author Share Posted May 9, 2022 Hey all! Sorry I didn't close this off - my problem was solved by the instructions from JorgeB. Most of my disks are Ironwolfs which do seem to have an issue with R720 servers with Unraid (Seagate Issue with the controller). I ran through the Seagate instructions posted above, then rebuilt parity and have not had any issues since. Quote Link to comment
trurl Posted May 9, 2022 Share Posted May 9, 2022 @webtek RAID controllers are NOT recommended with Unraid. SMART for disabled parity looks OK. Disable spindown on that disk and run an extended SMART test. Quote Link to comment
webtek Posted May 9, 2022 Share Posted May 9, 2022 Thanks for the reply, my raid card was flashed and is IT mode, is that still a issue for Unraid? I did have look at the write up about about the Seagate Ironwolf hard drives but wasn't sure if my disk was impacted I started extended SMART test. Will post results upon completion. Quote Link to comment
SubJimbo Posted May 9, 2022 Author Share Posted May 9, 2022 I also flashed the RAID card to run in IT mode on my R720 - after the changes via the Seagate Write Up I have not had any issues since. Quote Link to comment
webtek Posted May 9, 2022 Share Posted May 9, 2022 Thanks SubJimbo, Once the extended smart test is complete I will post up the results but I'm strongly swayed in your direction that the solution is the Seagate write up. Whats worrying me is I do have couple other Seagate Ironwolf HD though they are only 2TB which are part of my array. So i really want to resolve this issue before any other Seagate drive becomes disabled. Quote Link to comment
webtek Posted May 9, 2022 Share Posted May 9, 2022 A quick question SubJimbo, after you downloaded seachest utility and opened the downloaded zip file and navigate to Linux folder did you you go through the raid or non-raid (Linux\Non-RAID\Lin64-Non_RAID\ubuntu-20.04_x86_64) folder since the raid controller is flashed and in IT mode that would make it as non-raid is that correct? Quote Link to comment
SubJimbo Posted May 9, 2022 Author Share Posted May 9, 2022 As I remember, I went through the Non-RAID folder. Quote Link to comment
JorgeB Posted May 9, 2022 Share Posted May 9, 2022 9 hours ago, webtek said: 8TB Seagate Ironwolf (Parity) disk has "Device is disabled, contents emulated". See here: Quote Link to comment
webtek Posted May 9, 2022 Share Posted May 9, 2022 Extended SMART test completed without errors, so I know proceeding with seagate write up Quote Link to comment
webtek Posted May 10, 2022 Share Posted May 10, 2022 Ok update I followed the Seagate disk write up then done the rebuild and so far everything seems to be 100%. So thanks guys for all the help truly appreciate. Quote Link to comment
mamaraci Posted April 21, 2023 Share Posted April 21, 2023 (edited) Hello! Can I please ask for the advice, what order of my disks replacement would mininimize the possible damage? I have 4 data + 1 parity drive. Parity drive is quite fresh and new, while the data drives were supposed to be changed soon (40-50K hours of power-on hours life). After we moved to the new flat (with my nas as well)))), I've got the error "DEVICE IS DISABLED, CONTENTS EMULATED" on Disk 2. (Probably, some cables touched during the move, but rechecked, reattached everything). Smart was saying that the disks are still pretty healthy, so I've rebulit it - no issue, all was OK after it, (it was 5 months ago). Last week I've got again the same error on the same Disk 2. OK, I've started the rebuilt process again, but during the process the system was reading other disks heavily (obviously), and all the reads from Disk 3 resulted in Errors. So, currently I'm in position that Disk 2 was supposed to be rebuilt (rebuilt process finished in maintainance mode, everything was in green), but after I launched the Array in normal mode, I'm having now: Disk 2 - Unmountable, wrong file system (despite the 4 days data rebuilt process for the 2nd time during last half-year) Disk 3 - DEVICE IS DISABLED, CONTENTS EMULATED - now and this one as well... But while the content from the disks is unprotected (with exclamation signs), it LOOKS like it exists, it's OK, I see that my biggesst, most important folders / file are OK. So, today I'm receiving 3 new 6TB IronWolf disks from the store, so the quesion is: in what proper order should I replace the disks, in order to avoid data loss/ minimize it at least? Disk 3 replace with new one -> rebuilt -> Disk 2 replace with new -> rebuilt -> Disk 4... ? Or should I go for Disk 2 -> Disk 3 -> Disk 4? Diags is attached. Thanks in advance for the advice! linertower-diagnostics-20230421-0937.zip Edited April 21, 2023 by mamaraci Quote Link to comment
JorgeB Posted April 21, 2023 Share Posted April 21, 2023 Next time please start a new thread. Run an extended SMART test on disk2 and post new diags after it's done. Quote Link to comment
mamaraci Posted April 22, 2023 Share Posted April 22, 2023 (edited) 21 hours ago, JorgeB said: Next time please start a new thread. Run an extended SMART test on disk2 and post new diags after it's done. Oh sorry I thought it's the proper approach to attach to the closest existing topic, in order to avoid the threads multiplication. I've run the extended smart test @ Disk 2, and here is the diags after that. And, today I see some missing folders / files already 😢 linertower-diagnostics-20230422-0713.zip Edited April 22, 2023 by mamaraci Quote Link to comment
JorgeB Posted April 22, 2023 Share Posted April 22, 2023 SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 54473 - Last test logged for disk2 is a short one. Quote Link to comment
mamaraci Posted April 22, 2023 Share Posted April 22, 2023 (edited) 58 minutes ago, JorgeB said: SMART Extended Self-test Log Version: 1 (1 sectors) Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 54473 - Last test logged for disk2 is a short one. Hm.. I'm sure I've launched Extended yesterday evening. It was long staying at 10% (couple of hours for sure). Today in the morning I've logged in and saw that Last Smart results is "Completed without error" at Disk2 page, then I've downloaded the diags. linertower-smart-20230422-1048.zip So this one doesn't contain the extended info as well, right? Ok I would try to launch it once more. Edited April 22, 2023 by mamaraci Quote Link to comment
mamaraci Posted April 23, 2023 Share Posted April 23, 2023 Hooray, it's finally completed the extended test for Disk 2! Quote Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed without error 00% 54624 - # 2 Short offline Completed without error 00% 54473 - # 3 Short offline Completed without error 00% 51353 - So, what would be the recomended order of disks replacement? linertower-diagnostics-20230423-0634.zip Quote Link to comment
JorgeB Posted April 23, 2023 Share Posted April 23, 2023 Reboot and post new diags after array start, also if disk2 is still unmountable you can check filesystem. Quote Link to comment
mamaraci Posted April 23, 2023 Share Posted April 23, 2023 (edited) 1 hour ago, JorgeB said: Reboot and post new diags after array start, also if disk2 is still unmountable you can check filesystem. Thanks for your support & advice, JorgeB! After reboot, I'm getting this. No changes in hardware config was implemented... The majority of the disks are "missing" now. Avialble drives were the drives connected directly to the motherboard, so I've replaced the Raid controller with a new one (I know I 've installed not recomended Marvel one as a reserve one, but now for the sake of the data restoration / disks swap I suppose I can use it temporary). Btw, the previous controller is also a Marvel (this one http://www.iocrest.com/index.php?id=2208). With new controller, Array started with similar status: Disk 2 umountable FS, Disk 3 disabled. diagnostics-Controller_failed_20230423-1436.zipdiagnostics-After_Disk2_checkFS_20230423-1518.zip I'm attaching the fresh Diags, with Disk 2 CheckFS results log inside. Edited April 23, 2023 by mamaraci Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.