Is my brand new drive DOA?

[UTiCkAOR]

Have 8 disk array, went to replace a 3TB drive with a newly purchased ironwolf 8TB, but new drive would not show up to be selected.  At first thought it was LSI card config, so then got a new SATA non-raid 8 port ASMedia ASM1064 and that too did not work.  The drive would display in the drop down to replace the drive, but then go blank once i selected it.  Finally tried connecting the drive to an empty on board SATA port and still nothing.

 

Attached Diag

tower-diagnostics-20220303-2315.zip

[Squid]

Reseat all the cabling to the drives (power and sata) and be careful not to disturb anything you've already reseated.  It looks like just a very poor connection

[UTiCkAOR]

checked them and also replaced the SATA cable and still same result.  I can see it as a device, but all the  SMART "show" buttons have nothing to show.  My other devices at least output "no errors" or that data it has.  Using the Start Short Smart test button immediately flashes to stop then back to start again with no result.

 

Also tried swapping the new disc with an older drive that i connected to another port to verify cables.

 

New drive also does not respond to attempts to "spin it up"

 

🤦‍♂️

[peterg23]

How big is your Parity drive? Data drives must be less than or equal to parity size.

[UTiCkAOR]

The same.

8,001,563,222,016 bytes [8.00 TB]  New Drive Ironwolf

8,001,563,222,016 bytes [8.00 TB] Parity Drive  WD RED

 

Log is full of disk read errors:

ar  4 00:09:56 Tower emhttpd: shcmd (369): xfs_growfs /mnt/disk8
Mar  4 00:09:56 Tower root: meta-data=/dev/md8               isize=512    agcount=8, agsize=268435455 blks
Mar  4 00:09:56 Tower root:          =                       sectsz=512   attr=2, projid32bit=1
Mar  4 00:09:56 Tower root:          =                       crc=1        finobt=1, sparse=1, rmapbt=0
Mar  4 00:09:56 Tower root:          =                       reflink=1
Mar  4 00:09:56 Tower root: data     =                       bsize=4096   blocks=1953506633, imaxpct=5
Mar  4 00:09:56 Tower root:          =                       sunit=0      swidth=0 blks
Mar  4 00:09:56 Tower root: naming   =version 2              bsize=4096   ascii-ci=0, ftype=1
Mar  4 00:09:56 Tower root: log      =internal log           bsize=4096   blocks=521728, version=2
Mar  4 00:09:56 Tower root:          =                       sectsz=512   sunit=0 blks, lazy-count=1
Mar  4 00:09:56 Tower root: realtime =none                   extsz=4096   blocks=0, rtextents=0
Mar  4 00:09:56 Tower emhttpd: shcmd (370): mkdir -p /mnt/cache
Mar  4 00:09:56 Tower kernel: ata50.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Mar  4 00:09:56 Tower kernel: ata50.00: irq_stat 0x40000001
Mar  4 00:09:56 Tower kernel: ata50.00: failed command: READ DMA EXT
Mar  4 00:09:56 Tower kernel: ata50.00: cmd 25/00:08:00:2a:81/00:00:a3:03:00/e0 tag 12 dma 4096 in
Mar  4 00:09:56 Tower kernel:         res 53/04:08:00:2a:81/00:00:a3:03:00/e0 Emask 0x1 (device error)
Mar  4 00:09:56 Tower kernel: ata50.00: status: { DRDY SENSE ERR }
Mar  4 00:09:56 Tower kernel: ata50.00: error: { ABRT }
Mar  4 00:09:56 Tower kernel: ata50.00: configured for UDMA/133 (device error ignored)
Mar  4 00:09:56 Tower kernel: sd 50:0:0:0: [sdi] tag#12 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=0x08 cmd_age=0s
Mar  4 00:09:56 Tower kernel: sd 50:0:0:0: [sdi] tag#12 Sense Key : 0x5 [current] 
Mar  4 00:09:56 Tower kernel: sd 50:0:0:0: [sdi] tag#12 ASC=0x21 ASCQ=0x4 
Mar  4 00:09:56 Tower kernel: sd 50:0:0:0: [sdi] tag#12 CDB: opcode=0x88 88 00 00 00 00 03 a3 81 2a 00 00 00 00 08 00 00
Mar  4 00:09:56 Tower kernel: blk_update_request: I/O error, dev sdi, sector 15628052992 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0
Mar  4 00:09:56 Tower kernel: ata50: EH complete
Mar  4 00:09:56 Tower kernel: ata50.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Mar  4 00:09:56 Tower kernel: ata50.00: irq_stat 0x40000001
Mar  4 00:09:56 Tower kernel: ata50.00: failed command: READ DMA EXT
Mar  4 00:09:56 Tower kernel: ata50.00: cmd 25/00:08:00:2a:81/00:00:a3:03:00/e0 tag 16 dma 4096 in
Mar  4 00:09:56 Tower kernel:         res 53/04:08:00:2a:81/00:00:a3:03:00/e0 Emask 0x1 (device error)
Mar  4 00:09:56 Tower kernel: ata50.00: status: { DRDY SENSE ERR }
Mar  4 00:09:56 Tower kernel: ata50.00: error: { ABRT }
Mar  4 00:09:56 Tower kernel: ata50.00: configured for UDMA/133 (device error ignored)
Mar  4 00:09:56 Tower kernel: ata50: EH complete
Mar  4 00:09:56 Tower kernel: ata50.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Mar  4 00:09:56 Tower kernel: ata50.00: irq_stat 0x40000001
Mar  4 00:09:56 Tower kernel: ata50.00: failed command: READ DMA EXT
Mar  4 00:09:56 Tower kernel: ata50.00: cmd 25/00:08:00:2a:81/00:00:a3:03:00/e0 tag 10 dma 4096 in
Mar  4 00:09:56 Tower kernel:         res 53/04:08:00:2a:81/00:00:a3:03:00/e0 Emask 0x1 (device error)
Mar  4 00:09:56 Tower kernel: ata50.00: status: { DRDY SENSE ERR }
Mar  4 00:09:56 Tower kernel: ata50.00: error: { ABRT }
Mar  4 00:09:56 Tower kernel: ata50.00: configured for UDMA/133 (device error ignored)
Mar  4 00:09:56 Tower kernel: ata50: EH complete
Mar  4 00:09:56 Tower kernel: ata50.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Mar  4 00:09:56 Tower kernel: ata50.00: irq_stat 0x40000001
Mar  4 00:09:56 Tower kernel: ata50.00: failed command: READ DMA EXT
Mar  4 00:09:56 Tower kernel: ata50.00: cmd 25/00:08:00:2a:81/00:00:a3:03:00/e0 tag 14 dma 4096 in
Mar  4 00:09:56 Tower kernel:         res 53/04:08:00:2a:81/00:00:a3:03:00/e0 Emask 0x1 (device error)
Mar  4 00:09:56 Tower kernel: ata50.00: status: { DRDY SENSE ERR }
Mar  4 00:09:56 Tower kernel: ata50.00: error: { ABRT }
Mar  4 00:09:56 Tower kernel: ata50.00: configured for UDMA/133 (device error ignored)
Mar  4 00:09:56 Tower kernel: ata50: EH complete
Mar  4 00:09:56 Tower kernel: ata50.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Mar  4 00:09:56 Tower kernel: ata50.00: irq_stat 0x40000001
Mar  4 00:09:56 Tower kernel: ata50.00: failed command: READ DMA EXT
Mar  4 00:09:56 Tower kernel: ata50.00: cmd 25/00:08:00:2a:81/00:00:a3:03:00/e0 tag 21 dma 4096 in
Mar  4 00:09:56 Tower kernel:         res 53/04:08:00:2a:81/00:00:a3:03:00/e0 Emask 0x1 (device error)
Mar  4 00:09:56 Tower kernel: ata50.00: status: { DRDY SENSE ERR }
Mar  4 00:09:56 Tower kernel: ata50.00: error: { ABRT }
Mar  4 00:09:56 Tower kernel: ata50.00: configured for UDMA/133 (device error ignored)
Mar  4 00:09:56 Tower kernel: ata50: EH complete
Mar  4 00:09:56 Tower kernel: ata50.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Mar  4 00:09:56 Tower kernel: ata50.00: irq_stat 0x40000001
Mar  4 00:09:56 Tower kernel: ata50.00: failed command: READ DMA EXT
Mar  4 00:09:56 Tower kernel: ata50.00: cmd 25/00:08:00:2a:81/00:00:a3:03:00/e0 tag 26 dma 4096 in
Mar  4 00:09:56 Tower kernel:         res 53/04:08:00:2a:81/00:00:a3:03:00/e0 Emask 0x1 (device error)
Mar  4 00:09:56 Tower kernel: ata50.00: status: { DRDY SENSE ERR }
Mar  4 00:09:56 Tower kernel: ata50.00: error: { ABRT }
Mar  4 00:09:56 Tower kernel: ata50.00: configured for UDMA/133 (device error ignored)
Mar  4 00:09:56 Tower kernel: ata50: EH complete
Mar  4 00:09:56 Tower kernel: ata50.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Mar  4 00:09:56 Tower kernel: ata50.00: irq_stat 0x40000001
Mar  4 00:09:56 Tower kernel: ata50.00: failed command: READ DMA EXT
Mar  4 00:09:56 Tower kernel: ata50.00: cmd 25/00:08:00:2a:81/00:00:a3:03:00/e0 tag 0 dma 4096 in
Mar  4 00:09:56 Tower kernel:         res 53/04:08:00:2a:81/00:00:a3:03:00/e0 Emask 0x1 (device error)
Mar  4 00:09:56 Tower kernel: ata50.00: status: { DRDY SENSE ERR }
Mar  4 00:09:56 Tower kernel: ata50.00: error: { ABRT }
Mar  4 00:09:56 Tower kernel: ata50.00: configured for UDMA/133 (device error ignored)
Mar  4 00:09:56 Tower kernel: sd 50:0:0:0: [sdi] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=0x08 cmd_age=0s
Mar  4 00:09:56 Tower kernel: sd 50:0:0:0: [sdi] tag#0 Sense Key : 0x5 [current] 
Mar  4 00:09:56 Tower kernel: sd 50:0:0:0: [sdi] tag#0 ASC=0x21 ASCQ=0x4 
Mar  4 00:09:56 Tower kernel: sd 50:0:0:0: [sdi] tag#0 CDB: opcode=0x88 88 00 00 00 00 03 a3 81 2a 00 00 00 00 08 00 00
Mar  4 00:09:56 Tower kernel: blk_update_request: I/O error, dev sdi, sector 15628052992 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
Mar  4 00:09:56 Tower kernel: Buffer I/O error on dev sdi, logical block 1953506624, async page read

 

[UTiCkAOR]

I'm really starting to think it's the drive.  I've got two more drives on the way to try those out as well.

[UTiCkAOR]

Yep.. looks like the drive was botched in some way.  Put a new one today and it worked right out of the box.