Unraid is unreachable outside your network

[ChronoStriker1]

I'm having issues getting remote access working.  I don't technically need it but its there and I'd like to figure out why its not working.  Diagnostics attached.

Also here is the output of php /usr/local/emhttp/plugins/dynamix/include/UpdateDNS.php -v
(Output is anonymized, use '-vv' to see full details)
Unraid OS 6.10.0-rc4 with My Servers plugin version 2022.03.01.2301
✅  Signed in to Unraid.net as ChronoStriker1
Use SSL is auto
✅  Rebind protection is disabled
Local Access url: https://192-168-2-4.hash.myunraid.net:5443
✅  192-168-2-4.hash.myunraid.net resolves to 192.168.2.4
Remote Access url: https://[redacted].hash.myunraid.net:[redacted]
✅  [redacted].hash.myunraid.net resolves to [redacted]
IP address changes were detected, nginx was reloaded

Request:
{
    "keyfile": "[redacted]",
    "plgversion": "2022.03.01.2301",
    "internalhostname": "*.hash.myunraid.net",
    "internalport": "5443",
    "internalprotocol": "https",
    "remoteaccess": "yes",
    "servercomment": "Media server",
    "servername": "Tower",
    "internalip": "192.168.2.4",
    "externalhostname": "*.hash.myunraid.net",
    "externalport": "[redacted]",
    "externalprotocol": "https"
}
Response (HTTP 200):
[]
success

tower-diagnostics-20220328-2023.zip

[ChronoStriker1]

Also here is my port forward

[ChronoStriker1]

thats an older pic, the forward port is just 5443

[ljm42]

This line shows that DDNS is resolving correctly:

> ✅  [redacted].hash.myunraid.net resolves to [redacted]

 

So on Settings -> Management Access -> My Servers, if you press the Check button and it says "Unraid is unreachable from outside your network" then pretty much the only thing it can be is an issue with your port forward. One of our servers tried contacting your server at:

  https://[redacted].hash.myunraid.net:[redacted]/robots.txt

but didn't get the expected response. 

[ljm42]

Update - There is an issue with Remote Access in 6.10.0-rc4 with IPV6 enabled, it will be fixed in the next release. Thanks for including your diagnostics.