Errors occurred - Check SMART report for all SAS-drives

[TrondHjertager]

Hi! 

I got 12 used Hitatchi Ultrastar 3TB drives from work (Dell rebranded, but it's these disks https://www.disctech.com/Hitachi-Ultrastar-0B26311-HUS723030ALS640-3TB-7200RPM-Enterprise-SAS-Hard-Drive), but all of them shows "Errors occurred - Check SMART report" under "last SMART result", even if I have never run any smart tests on them. I mounted them in my off-server yesterday, and did a preclear on all disks. All pre-cleared without errors. But I cannot run SMART tests on them. When I hit any of the SMART-test buttons, nothing happens. Does anyone know why? I don't want to run these drives without extensive testing because of old age. All disks are the same as the one shown below. I am running two LSI SAS-compatible HBA's. LSI 9xxx-something (If it's relevant, I can get the exact names of the cards). The disks seem to work just fine.

 

 

unraid01-diagnostics-20220417-0101.zip

[SimonF]

9 minutes ago, TrondHjertager said:

When I hit any of the SMART-test buttons, nothing happens.

Have you tried via the command line to run smartctl?

[TrondHjertager]

16 minutes ago, SimonF said:

Have you tried via the command line to run smartctl?

I will try it, thanks for tip!

[TrondHjertager]

25 minutes ago, SimonF said:

Have you tried via the command line to run smartctl?

root@UNRAID01:/dev# smartctl --test=short /dev/sdh
smartctl 7.1 2019-12-30 r5022 [x86_64-linux-5.10.28-Unraid] (local build)
Copyright (C) 2002-19, Bruce Allen, Christian Franke, www.smartmontools.org

Can't start self-test without aborting current test (97% remaining),
add '-t force' option to override, or run 'smartctl -X' to abort test.

 

looks like there might be an ongoing selftest causing the problems. All the SAS-drives are running the test. Will let it run over night and se if it finishes. Thanks for the tip!

[TrondHjertager]

So, the errors are still displayed in the GUI, but the extended selftest worked as expected with smartctl. Not sure why the GUI is reporting errors though...No errors where found on any of the disks. But it's no big deal. Thanks for your help @SimonF

[JorgeB]

GUI SMART tests don't work with SAS devices, you need to run them manually.