So as stated I have a red x on drive 4 of a 5 device array  - I have a replacement drive ready if needed but am not sure how to proceed - do I just stop the array  -  then power down the server   - replace questionable drive with new drive  - then reboot  and let unraid do its job or is there more to it?

 

thank you in advance for all your help 

server-smart-20220804-1129.zip

attach diagnostics to your NEXT post in this thread

Since there was no SMART report in your attachment, probably the disk has disconnected. But get us diagnostics, preferably before rebooting.

here we go 

server-diagnostics-20220804-2020.zip

is this the correct diagnostics

 

2 minutes ago, thearttist said:

is this the correct diagnostics

yes

 

Why are you running such an old version of Unraid? (we hate trying to work with those old diagnostics 😉)

 

Looks like disk4 and both cache have disconnected. Do these have anything in common, controller, power cable?

 

 

Seems like these would have been reason enough to update

Jul 24 04:30:03 Server root: Fix Common Problems: Warning: community.applications.plg Not Compatible with Unraid version 6.7.2

Jul 24 04:30:06 Server root: Fix Common Problems: Error: Vulnerable Unraid Version

 

They are all on this controller?

01:00.0 SATA controller [0106]: Marvell Technology Group Ltd. 88SE9230 PCIe SATA 6Gb/s Controller [1b4b:9230] (rev 11)
	Subsystem: Marvell Technology Group Ltd. 88SE9230 PCIe SATA 6Gb/s Controller [1b4b:9230]

We usually don't recommend Marvell but if it has been working maybe OK.

 

Have you recently enabled VT-d ? That sometimes breaks things with Marvell.

what is VT-d?  I just run plex and then also use to back up my computers with synctoy  that's about it sorry for the old version of unraid I am from a age of if it aint broke dont fix it plus she has been running great for a couple years 

 

52 minutes ago, trurl said:

disk4 and both cache have disconnected. Do these have anything in common, controller, power cable?

 

31 minutes ago, thearttist said:

what is VT-d?

Allows you to pass hardware to a VM

yes the controller is the common link  but it looks like the cache is fine from dashboard - should I fix the drive first and then upgrade to new version of unraid or upgrade first and then fix drive its been a few years since I built this thing and have forgot a ton 

7 hours ago, thearttist said:

looks like the cache is fine from dashboard

That is not the Dashboard. Diagnostics say otherwise.

 

7 hours ago, thearttist said:

fix the drive first

fix the connections for disk4 and both cache. Are any other disks on the Marvell?

Just now, trurl said:

Are any other disks on the Marvell?

You might want to replace that controller before upgrading. Marvell are notorious for neglecting their Linux drivers.

11 hours ago, trurl said:

You might want to replace that controller before upgrading. Marvell are notorious for neglecting their Linux drivers.

 is there a new link with directions to either replace the existing hard drive or try to see if it comes back online - it looks like this has happened before to me and someone posted a link with instructions but the old link give a 404 error now 

11 hours ago, trurl said:

You might want to replace that controller before upgrading. Marvell are notorious for neglecting their Linux drivers.

any recomendations for a cheap controller that can handle 8 drives

 

 

thank you, so I ordered this - I have yet to touch my server since I dont want it to crap out - I have also ordered an HGST Ultrastar (HUS726060ALE610) 6TB as while I'm doing all this upgrading I would like to upgrade my Parity drive to 6tb as I understand this will allow me to increase my allottable drive size in the array. sorry if this is bothersome but I do apricate your help  

thanks Ill let you know when the controller arrives - in the mean time should I just leave the server running , spin down the drives, or stop the array or leave well enough alone until the controller arrives   

The ASM1064 can only manage 4 SATA by itself, so that card most certainly uses a port multiplier.

It is NOT recommended as stated in the link above.

2 hours ago, ChatNoir said:

The ASM1064 can only manage 4 SATA by itself, so that card most certainly uses a port multiplier.

It is NOT recommended as stated in the link above.

sorry I bought the ASMedia ASM1166 they look identical and I grabbed the wrong image this is what I bought 

7 hours ago, thearttist said:

I bought the ASMedia ASM1166

You should be good then.  

sorry for the noob question but is it just a matter of powering down the unit and installing the new controller or do have have to keep the sata cables in a certain order?

 

11 minutes ago, thearttist said:

sorry for the noob question but is it just a matter of powering down the unit and installing the new controller or do have have to keep the sata cables in a certain order?

 

The SATA cable order is irrelevant as Unraid recognises disks by their serial numbers.   If the news card reports serial numbers the same as the old one then everything  should ‘just work’.   If they are reported differently then s bit more is required (check back here if necessary).

Ok so installed new controller and have upgraded to newest version of unraid everything seems to be working - how do I fix the red X issue on drive 4

 

thanks for the help 

server-diagnostics-20220810-1921.zip server-smart-20220810-1922.zip

can anyone tell if the drive is bad and needs replacing or was it the controller