zAch523 Posted November 18, 2022 Share Posted November 18, 2022 Hello Community! I have a really strange problem with Unraid. Sometimes at random I can't access the WEB-GUI or connect via SSH. The crazy thing about this is, that the docker containers and VMs are still working. For example, I can use Home Assistant (VM) or connect to my FileRun-Instance (Docker) and it even seems like it is downloading games to the SteamCache (Docker)... But when I try to go to the web login at my servers ip it takes a very long time until the error 500 appears. If I try to connect via SSH it stops after I entered my password like this: I had the problems for a couple of days now and it really makes me feel uncomfortable because I have to pull the plug on my server... I have attached the diagnistics file from yesterday after I restarted unraid (by unplugging the server 😵 ) but I am not even sure if this contains helpful information? I would be very thankfull if anyone could help me figure this out! unraid-diagnostics-20221116-1947.zip Quote Link to comment
zAch523 Posted November 18, 2022 Author Share Posted November 18, 2022 (edited) Little update... I connected a monitor to the unraid server and instead of the usual text I just have a black screen. Edited November 18, 2022 by zAch523 typos Quote Link to comment
ljm42 Posted November 18, 2022 Share Posted November 18, 2022 1 minute ago, zAch523 said: Littel update... I connected a monitor to the unraid server and instead of the usual text is just have a black screen. Just guessing, but the monitor probably needs to be connected before you turn on the server, otherwise your motherboard won't initialize the hdmi port Quote Link to comment
zAch523 Posted November 18, 2022 Author Share Posted November 18, 2022 3 minutes ago, ljm42 said: Just guessing, but the monitor probably needs to be connected before you turn on the server, otherwise your motherboard won't initialize the hdmi port Normally the monitor turns off after a couple of seconds if it receives no signal (I tried the PCIe-graphics card first 😉). With the mainboard HDMI the monitor seemed to receive a black image. Do you mean this, or should it just turn off if the port is not initialized? Quote Link to comment
ljm42 Posted November 18, 2022 Share Posted November 18, 2022 Pressing keys on the keyboard may wake it up? Otherwise I think you'll need to reboot and figure out where to plug in the monitor until it lights up during boot. Or you can wait for someone else to chime in Quote Link to comment
zAch523 Posted November 18, 2022 Author Share Posted November 18, 2022 (edited) I think the HDMI was correct (I unplugged the graphics card for debugging reasons now). I tried "waking" up the system with mouse and keyboard, but no success... So now after "hard resetting" the machine I have access again and pulled the diagnostics files again. Maybe this is worth something 😅 unraid-diagnostics-20221118-2046.zip Edited November 18, 2022 by zAch523 clearification Quote Link to comment
zAch523 Posted December 1, 2022 Author Share Posted December 1, 2022 It happened again... something I noticed is, that whenever I have to kill my server, after the reboot it starts the parity check. This seems strange to me, because I turned of scheduled checks... Quote Link to comment
JorgeB Posted December 1, 2022 Share Posted December 1, 2022 Just now, zAch523 said: after the reboot it starts the parity check This means it's detecting an unclean shutdown, posting the diagnostics auto saved in the flash drive (/logs folder) might give some clues. Quote Link to comment
zAch523 Posted December 1, 2022 Author Share Posted December 1, 2022 The folder looks like this: Which file do you mean? Quote Link to comment
JorgeB Posted December 1, 2022 Share Posted December 1, 2022 Latest one should be fine, it should be from the date/time you last rebooted. Quote Link to comment
zAch523 Posted December 1, 2022 Author Share Posted December 1, 2022 2 hours ago, JorgeB said: Latest one should be fine, it should be from the date/time you last rebooted. I attached the latest one... Is there a difference between these files and the ones I sent before, that came from the diagnostics tool. Also I enabled writing the syslog to flash - would this be of any help? unraid-diagnostics-20221119-0005.zip Quote Link to comment
JorgeB Posted December 1, 2022 Share Posted December 1, 2022 Currently set shutdown timeout is not enough, change from 90 to 150 secs (Settings -> Disk Settings), you can also stop the array and time how long it takes, than add a few seconds to that. Quote Link to comment
zAch523 Posted December 1, 2022 Author Share Posted December 1, 2022 (edited) Quote change from 90 to 150 secs Thanks for the tip - Can this cause the WEB-GUI and SSH to become unresponsive? Another thing I remembered is, I get Oout Of Memory Errors quite often... Maybe this is the cause? Edited December 1, 2022 by zAch523 applied proposed settings Quote Link to comment
JorgeB Posted December 2, 2022 Share Posted December 2, 2022 That will only help with unclean shutdown. Quote Link to comment
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