December 5, 20223 yr I'm very new. So, I apologize in advance if this is a simple question. My current issue is unraid is not recognizing any of my hard drives. All the ram seems fine. I ran a memtest and it shows all 128GB installed (and I don't think unraid would run without RAM). When I turn on my server, no lights come on indicating that my drives are working. Here is the build of my server: It's a Norcos 16 bay server case Other components: Asus AM4 Motherboard Ryzen 3900X 12 core DDR4 128GB RAM Corsair HX1000 PSU RAID Card (2) Samsung 500GB SSD (8) WD Black 4TB HDD (8) For other context: I have the newest version of unraid installed (just the trial version). I'm able to boot to that and log in on the server as well as the web GUI. This is where I noticed no devices were being found. I can boot to the UEFI menu, but I'm not exactly sure what I'm looking for there I attached an image of my server, as well as the results of the memtest. Is there a test I can potentially run to see if my hard drives are recognized so that I can rule out a hardware issue? Or is there something in unraid that I can do?
December 5, 20223 yr Author No problem! attached is the diagnostics tower-diagnostics-20221205-1305.zip
December 5, 20223 yr Community Expert Both LSI HBAs are being detected and initialized correctly, but no devices connected, check power and connections to the backplanes, do you hear the disks spinning up on power up?
December 5, 20223 yr Author is there a way that I would be able to tell if power is connected to the backplanes? I don't think I hear spinning
December 5, 20223 yr Community Expert Check the connections but not hearing the disks spinning up is a good clue.
December 5, 20223 yr Author its not a great video, but I took the top off. It doesn't sound like the hard drive is spinning, but they're ssd's. so they wouldn't spin right? im not sure if you can tell by how I took this, but it looks like everything is connected. Screen Recording 2022-12-05 at 3.15.05 PM.mov
December 6, 20223 yr I'm not familiar with that case setup, but I can't see any power wires headed to the drives.
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.