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Disabled Drive

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Solved by JorgeB

  • Replies 53
  • Views 4.2k
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  • fespinoza831
    fespinoza831

    Thank you very much, its been up and runnign for 3 days now no errors was a bad sata cable.

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  • Community Expert

Perhaps more seriously, you have checksum errors on cache2.  Have you done memtest lately?

 

Your syslog is so full of that problem I had to filter it all out to try to find something about disk9. I didn't see anything, probably it was already disabled before reboot. Diagnostics contains current syslog so no way to see what happened before reboot.

 

First thing would be to run memtest. Builtin memtest won't boot UEFI. Better if you download and boot into memtest86 anyway.

 

  • Author

Thanks, doing this now.

  • Author

it passed

16760616062536839333054420172780.jpg

  • Community Expert

Disable Docker and VM Manager in Settings and leave them disabled until you get cache fixed. See if running scrub will help anything. Then reboot and post new diagnostics so we can at least get clean logs.

 

As for your disabled disk, possibly caused by bad connection. You will have to rebuild it after double checking all connections, both ends, SATA and power, including splitters.

 

  • Community Expert

Still seeing some indications of corruption on cache

Feb 10 17:09:55 PlexServer kernel: BTRFS info (device sdg1): bdev /dev/sdg1 errs: wr 1874605108, rd 103989329, flush 11530688, corrupt 354867034, gen 313704
Feb 10 17:09:55 PlexServer kernel: BTRFS info (device sdg1): bdev /dev/sdf1 errs: wr 435937566, rd 3714670, flush 3150566, corrupt 294517547, gen 185192

Not sure scrub helped, since this was shortly after reboot, could be it would continue to log a lot of these.

 

I do use btrfs for my cache pool, but I have no experience with fixing problems with it.

 

I'm going to see if @JorgeB will take a look and suggest how to proceed. It is way past bedtime in his part of the world so it may be several hours before he can respond.

 

In the meantime, it won't hurt anything to go ahead and start rebuilding that array disk.

4 hours ago, trurl said:

As for your disabled disk, possibly caused by bad connection. You will have to rebuild it after double checking all connections, both ends, SATA and power, including splitters.

https://wiki.unraid.net/Manual/Storage_Management#Rebuilding_a_drive_onto_itself

  • Community Expert

Filesystem stats show that both pool devices dropped offline in the past, possibly one at a time, it can still be a problem if the other one was not in sync from dropping before, run a correcting srub and post that output together with new diags.

  • Community Expert

You didn't post the scrub output, also log is full of errors for cache2, check/replace cables.

  • Author

Swapped out some of the sata cables and verified every single cable. 2nd cache drive sata cable was actuall half way in.

image.png.c9d2fe019845ef08d29580ab209dea24.png

plexserver-diagnostics-20230212-1539.zip

Edited by fespinoza831

  • Community Expert

All errors were corrected so it should be OK for now, assuming no NOCOW shares exist, see here for more info and better pool monitoring.

  • Author

Whats NOCOW, I also notice that this cache corruption tends to happend when I manually add file from my windows pc.

  • Author

also notice that if I try and run the srub now it shows 

 

image.png.a806751a0f31280d383ce4cb4ed94f6d.png

  • Author

also see this often

 

image.png.fb7ef2c1e4c67814809d291e3435a0b5.png

  • Community Expert

Post new diags.

  • Community Expert
Feb 12 15:38:11 PlexServer kernel: BTRFS info (device sdg1): bdev /dev/sdg1 errs: wr 1874605108, rd 103989329, flush 11530688, corrupt 354867034, gen 313704
Feb 12 15:38:11 PlexServer kernel: BTRFS info (device sdg1): bdev /dev/sdf1 errs: wr 466071269, rd 7921894, flush 3554463, corrupt 387371438, gen 243232

 

Feb 13 06:59:20 PlexServer kernel: BTRFS info (device sdf1): bdev /dev/sdg1 errs: wr 2005518254, rd 111584553, flush 11710630, corrupt 419236637, gen 348739
Feb 13 06:59:20 PlexServer kernel: BTRFS info (device sdf1): bdev /dev/sdf1 errs: wr 466071269, rd 7921894, flush 3554463, corrupt 387371438, gen 243232

 

Comparing both stats you can se the new write errors for sdg, meaning it dropped offline again between those times, if the scrub cannot correct all errors you need to backup what you can and restore the pool, but more importantly need to fix the device dropping issue, or there will be more issues in the future.

  • Author

so is it two different devices dropping offline, could this be a PSU issue? im only using a 650 watt psu.

  • Community Expert
  • Solution

SSDs don't need much power, could be a bad power connection or bad PSU, SATA cables/controller are also an option.

  • Author

There are other hard drives connected to the same PSU cable (before it and after it). the sata cables are new. will try other cables and other ports. so 650 psu is ok for this many hard drives?

 

  • Community Expert

If it's a good quality PSU and working correctly it's enough.

  • Author

Thank you very much, its been up and runnign for 3 days now no errors was a bad sata cable.

  • 2 weeks later...
  • Community Expert

Still looks like a cable/connection problem, if those were already replaced it could be a device problem.

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