My Shares keep dropping off nearly daily (solved)

[helvete]

Hey all, 

 

Wondering if the collective mind can help, my shares are dropping off nearly daily, the error on the shares page is - There are no exportable user shares. Now I have had this before after upgrading and a reboot from GUI resolved.

 

However now a reboot is not working, neither starting or stopping the array helps.

 

I have to do a hard reboot, which of course kicks in a parity check which I can not finish either as the shares don't stay up long enough.

 

Attached are diagnostics, and I know the shares were active up to approx 15:30 on April 23rd as one of my users accessed Plex and started watching something, so in the last 4 hours is when the shares dropped off.

 

Let me know what I should try to help get it back up and running properly again 

helvete-diagnostics-20230423-2003.zip

Edited May 23, 2023 by helvete

[itimpi]

At that time you started getting crashes from the tdarr server.    There have been reports that this docker container can cause issues on Unraid so I would suggest you try to stop running that container to see if your problems go away.

[helvete]

Thanks for the reply, so I have been using tdarr for months with no issues, but I am going to turn off and stop the auto start for now and will keep and eye and update

[JorgeB]

You have multiple apps segfaulting, Ryzen with overclocked RAM like you have is known to cause issues, also a good idea to run memtest after correcting that.

[helvete]

Ok I'll check on the RAM too

[helvete]

Could segfaulting indicate an issue with the actual RAM itself?

2 hours ago, JorgeB said:

You have multiple apps segfaulting, Ryzen with overclocked RAM like you have is known to cause issues, also a good idea to run memtest after correcting that.

 

[JorgeB]

Yes, and why I also mentioned running memtest.

[bclinton]

I am seeing the same thing. After several reboots my shares continue to be missing. I found this thread and disabled docker, rebooted and shares are back. I enabled docker and turned all containers except TDARR back on. The shares are still showing up. Is there any more info on this as far as TDARR is concerned? I have left it off for now until I can find out more info. Attaching my latest diag file.

 

Thanks

 

unraid-diagnostics-20230429-1406.zip

Edited April 29, 2023 by bclinton

[bclinton]

On 4/23/2023 at 2:33 PM, helvete said:

Thanks for the reply, so I have been using tdarr for months with no issues, but I am going to turn off and stop the auto start for now and will keep and eye and update

 

Were you able to resolve this? Looks like this is identical to my problem.

[JorgeB]

13 hours ago, bclinton said:

Attaching my latest diag file.

Nothing obvious, or are the shares working in these diags?

[helvete]

 

On 4/29/2023 at 8:07 PM, bclinton said:

 

Were you able to resolve this? Looks like this is identical to my problem.

Hey, i'm not sure how to diagnose but it seems in my case it was the tdarr docker that was a symptom, i have't done a full memtest as yet to see if the ram is going - but either way i think new ram in on the cards

[helvete]

I got new RAM installed today so fingers crossed

[helvete]

Gonna mark as solved - segfaults was issue and i got new sticks and double checked the clocking too in the bios and set per the guide. thanks to all for the input, yiz are all marvelous