Can't mount brand new Disk

[BelviGER]

unRaAID v6.12.4

"Fix Common Problems" Plugin and thats it

 

Hey,

 

I had to replace my parity drive(sdc). Replaced a 14tb ironwolf with a 14tb wd red.

When booting the server the drive will show up as an available drive, but after selecting it it disappears.

 

It remains visible as a drive in Tools>System Devices

 

The log throws a bunch of I/O Errors though.

 

 

Nov 12 10:40:01 Tower kernel: ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Nov 12 10:40:01 Tower kernel: ata5.00: irq_stat 0x40000001
Nov 12 10:40:01 Tower kernel: ata5.00: failed command: READ DMA EXT
Nov 12 10:40:01 Tower kernel: ata5.00: cmd 25/00:08:80:ff:df/00:00:5d:06:00/e0 tag 0 dma 4096 in
Nov 12 10:40:01 Tower kernel:         res 53/40:08:80:ff:df/00:00:5d:06:00/40 Emask 0x9 (media error)
Nov 12 10:40:01 Tower kernel: ata5.00: status: { DRDY SENSE ERR }
Nov 12 10:40:01 Tower kernel: ata5.00: error: { UNC }
Nov 12 10:40:01 Tower kernel: ata5.00: Read log 0x13 page 0x00 failed, Emask 0x1
Nov 12 10:40:01 Tower kernel: ata5.00: Read log 0x12 page 0x00 failed, Emask 0x1
Nov 12 10:40:01 Tower kernel: ata5.00: Read log 0x13 page 0x00 failed, Emask 0x1
Nov 12 10:40:01 Tower kernel: ata5.00: Read log 0x12 page 0x00 failed, Emask 0x1
Nov 12 10:40:01 Tower kernel: ata5.00: configured for UDMA/133
Nov 12 10:40:01 Tower kernel: sd 5:0:0:0: [sdc] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=0s
Nov 12 10:40:01 Tower kernel: sd 5:0:0:0: [sdc] tag#0 Sense Key : 0x3 [current] 
Nov 12 10:40:01 Tower kernel: sd 5:0:0:0: [sdc] tag#0 ASC=0x11 ASCQ=0x4 
Nov 12 10:40:01 Tower kernel: sd 5:0:0:0: [sdc] tag#0 CDB: opcode=0x88 88 00 00 00 00 06 5d df ff 80 00 00 00 08 00 00
Nov 12 10:40:01 Tower kernel: I/O error, dev sdc, sector 27344764800 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 2
Nov 12 10:40:01 Tower kernel: ata5: EH complete
Nov 12 10:40:01 Tower kernel: ata5.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x0
Nov 12 10:40:01 Tower kernel: ata5.00: irq_stat 0x40000001
Nov 12 10:40:01 Tower kernel: ata5.00: failed command: READ DMA EXT
Nov 12 10:40:01 Tower kernel: ata5.00: cmd 25/00:08:80:ff:df/00:00:5d:06:00/e0 tag 5 dma 4096 in
Nov 12 10:40:01 Tower kernel:         res 53/40:08:80:ff:df/00:00:5d:06:00/40 Emask 0x9 (media error)
Nov 12 10:40:01 Tower kernel: ata5.00: status: { DRDY SENSE ERR }
Nov 12 10:40:01 Tower kernel: ata5.00: error: { UNC }
Nov 12 10:40:02 Tower kernel: ata5.00: Read log 0x13 page 0x00 failed, Emask 0x1
Nov 12 10:40:02 Tower kernel: ata5.00: Read log 0x12 page 0x00 failed, Emask 0x1
Nov 12 10:40:02 Tower kernel: ata5.00: Read log 0x13 page 0x00 failed, Emask 0x1
Nov 12 10:40:02 Tower kernel: ata5.00: Read log 0x12 page 0x00 failed, Emask 0x1
Nov 12 10:40:02 Tower kernel: ata5.00: configured for UDMA/133
Nov 12 10:40:02 Tower kernel: sd 5:0:0:0: [sdc] tag#5 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=DRIVER_OK cmd_age=0s
Nov 12 10:40:02 Tower kernel: sd 5:0:0:0: [sdc] tag#5 Sense Key : 0x3 [current] 
Nov 12 10:40:02 Tower kernel: sd 5:0:0:0: [sdc] tag#5 ASC=0x11 ASCQ=0x4 
Nov 12 10:40:02 Tower kernel: sd 5:0:0:0: [sdc] tag#5 CDB: opcode=0x88 88 00 00 00 00 06 5d df ff 80 00 00 00 08 00 00
Nov 12 10:40:02 Tower kernel: I/O error, dev sdc, sector 27344764800 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 2
Nov 12 10:40:02 Tower kernel: Buffer I/O error on dev sdc, logical block 3418095600, async page read
Nov 12 10:40:02 Tower kernel: ata5: EH complete

 

This error repeats every minute.

 

Is the drive DOA, did I forget something, or is it something else?

 

 

Edited November 12, 2023 by BelviGER

[trurl]

Attach Diagnostics to your NEXT post in this thread 

[itimpi]

Those errors normally suggest a cabling issue (power or sata).    You can run an extended SMART test on the drive to see if it fails that the drive is probably faulty.

[BelviGER]

2 minutes ago, trurl said:

Attach Diagnostics to your NEXT post in this thread 

tower-diagnostics-20231112-1946.zip

[BelviGER]

5 minutes ago, itimpi said:

Those errors normally suggest a cabling issue (power or sata).    You can run an extended SMART test on the drive to see if it fails that the drive is probably faulty.

 

I don't think I can run a SMART test because I can't choose it for a smart test because its only available for mounting, it can't be mounted 

When I select it here it disappears from the list 

 

 

Will order a replacement cable though and try that
 

Edited November 12, 2023 by BelviGER

[JorgeB]

Based on the SMART report looks like a disk problem, try to swap cables with known good ones, if the same it's the disk.

[BelviGER]

On 11/13/2023 at 10:03 AM, JorgeB said:

Based on the SMART report looks like a disk problem, try to swap cables with known good ones, if the same it's the disk.

 

I just ordered a new drive because sooner or later I'd need it anyways - and it was the drive

 

So brand new drive arrived dead

[startingatzero]

Apologies, but I'm also getting an identical error with a brand new WD Red Plus 14TB HDD. It also 'vanished' when trying to add it as a parity drive, and I'm unable to preclear or reformat it. I already had it exchanged thru Amazon, and the second drive is throwing the exact same issues.

 

I'm about to give up and just order a Seagate Ironwolf drive instead, and a few extra SATA cables just in case that's the issue (though I have three other drives all working A-OK and all came from the same batch of connectors. And another drive on this backplane working OK as well). What are the odds of two DOA drives? Should I just avoid Amazon HDDs?

[JorgeB]

Please post the diagnostics.