WobbleBobble2 Posted January 17 Share Posted January 17 Hello! I have an 8TB Seagate Barracuda that was in my array that suddenly got disabled (red X) two days ago. The failure appears to be in the drive, not the SATA cable, SATA port, or power cables as I get the same results with: a) 3 different SATA cables b) 2 different SATA ports (both on the mobo) c) 2 different SATA power cables including a MOLEX>SATA Power Adapter The symptoms are: 1) After a reboot, I am able to successfully run a quick SMART test and everything passes (see attached image #1). 2) However when I try to run an extended SMART test, the disk disconnects and becomes unreachable after about 15 minutes. In order to reconnect to the disk, I have to reboot. A screenshot of the syslog is attached as image 2 What I don't get is why the quick smart test shows no issues. Should I just give up on this drive? Any thoughts or comments much appreciated!! Quote Link to comment
trurl Posted January 17 Share Posted January 17 Attach Diagnostics to your NEXT post in this thread. 1 Quote Link to comment
itimpi Posted January 17 Share Posted January 17 Quick SMART test does not test most of the disk - you need the extended version for that. Not sure why it is disconnecting though as the test runs internally to the drive and does not involve the host. 1 Quote Link to comment
trurl Posted January 17 Share Posted January 17 Try disabling spin down on the disk and see if extended test will complete 1 Quote Link to comment
WobbleBobble2 Posted January 17 Author Share Posted January 17 5 minutes ago, trurl said: Attach Diagnostics to your NEXT post in this thread. Here you go! Thanks for the quickly reply and sorry for not uploading this upfront! server-diagnostics-20240117-1136.zip Quote Link to comment
WobbleBobble2 Posted January 17 Author Share Posted January 17 6 minutes ago, itimpi said: Quick SMART test does not test most of the disk - you need the extended version for that. Not sure why it is disconnecting though as the test runs internally to the drive and does not involve the host. The disconnect occurs during the extended test. The syslog reports and I/O error and the drive shows up as "disabled" in the array. So I interpretted this as the drive "disconnecting" but maybe I am using the wrong word? The drive still shows up in unraid but is not accessible. Quote Link to comment
WobbleBobble2 Posted January 17 Author Share Posted January 17 22 minutes ago, trurl said: Try disabling spin down on the disk and see if extended test will complete Spin down was already disabled during the last several extended tests, the most recent of which I included the syslog in post #1. Quote Link to comment
itimpi Posted January 17 Share Posted January 17 The drive had dropped offline when the diagnostics were taken do there is no SMART report for it included. Quote Link to comment
WobbleBobble2 Posted January 17 Author Share Posted January 17 Ok I re-ran the quick SMART and then downloaded the diagnostics. Attached. As mentioned, an extended SMART causes the drive to disconnect so I can't run that. server-diagnostics-20240117-1350.zip Quote Link to comment
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