ArrDee Posted January 20 Share Posted January 20 (edited) I bought two of these. One is connected to sata drives and they work. It is identified as this in unraid: Serial Attached SCSI controller: Broadcom / LSI SAS2008 PCI-Express Fusion-MPT SAS-2 [Falcon] (rev 03) The other is attached to sas drives with these and the cables from the power supply. It is identified as this in unraid: RAID bus controller: Broadcom / LSI SAS2008 PCI-Express Fusion-MPT SAS-2 [Falcon] (rev 03) In Unraid the sas hard drive conected shows up as: [10:0:0:0] disk HGST HUH721010AL42C0 A3Z4 /dev/sdh - but is not shown on the "Main" page anywhere. (the reason for only one drive showing up is I unplugged all the others until i can get this sorted out) Im not sure where to go from here. Any help would be awesome. Edited January 20 by ArrDee Quote Link to comment
SimonF Posted January 20 Share Posted January 20 8 minutes ago, ArrDee said: I bought two of these. One is connected to sata drives and they work. It is identified as this in unraid: Serial Attached SCSI controller: Broadcom / LSI SAS2008 PCI-Express Fusion-MPT SAS-2 [Falcon] (rev 03) The other is attached to sas drives with these and the cables from the power supply. It is identified as this in unraid: RAID bus controller: Broadcom / LSI SAS2008 PCI-Express Fusion-MPT SAS-2 [Falcon] (rev 03) In Unraid the sas hard drive conected shows up as: [10:0:0:0] disk HGST HUH721010AL42C0 A3Z4 /dev/sdh - but is not shown on the "Main" page anywhere. (the reason for only one drive showing up is I unplugged all the others until i can get this sorted out) Im not sure where to go from here. Any help would be awesome. It maybe one is using IR firm the Raid controller and the other is it firmware suggest posting diagnostics Quote Link to comment
ArrDee Posted January 20 Author Share Posted January 20 Thank you for your time and help. I think this is the diagnostics you wanted. tower-diagnostics-20240120-1516.zip Quote Link to comment
SimonF Posted January 20 Share Posted January 20 1 hour ago, ArrDee said: Thank you for your time and help. I think this is the diagnostics you wanted. tower-diagnostics-20240120-1516.zip 112.99 kB · 1 download Cannot see an issue looks like its just the card name but looks to be running same firmware. But will keep looking. Quote Link to comment
ArrDee Posted January 20 Author Share Posted January 20 Does it need to be flashed into IT mode you think? Quote Link to comment
ArrDee Posted January 21 Author Share Posted January 21 Sure looks to me like they're both in IT mode. LSI Corporation SAS2 Flash Utility Version 20.00.00.00 (2014.09.18) Copyright (c) 2008-2014 LSI Corporation. All rights reserved Adapter Selected is a LSI SAS: SAS2008(B2) Controller Number : 1 Controller : SAS2008(B2) PCI Address : 00:07:00:00 SAS Address : 500605b-0-07a3-7aa0 NVDATA Version (Default) : 14.01.00.08 NVDATA Version (Persistent) : 14.01.00.08 Firmware Product ID : 0x2213 (IT) Firmware Version : 20.00.07.00 NVDATA Vendor : LSI NVDATA Product ID : SAS9211-8i BIOS Version : 07.39.02.00 UEFI BSD Version : N/A FCODE Version : N/A Board Name : SAS9211-8i Board Assembly : N/A Board Tracer Number : N/A Finished Processing Commands Successfully. Exiting SAS2Flash. root@Tower:/dev/shm/lsi# ./sas2flash -c 00 -list LSI Corporation SAS2 Flash Utility Version 20.00.00.00 (2014.09.18) Copyright (c) 2008-2014 LSI Corporation. All rights reserved Adapter Selected is a LSI SAS: SAS2008(B2) Controller Number : 0 Controller : SAS2008(B2) PCI Address : 00:01:00:00 SAS Address : 500605b-0-0107-7e70 NVDATA Version (Default) : 14.01.00.08 NVDATA Version (Persistent) : 14.01.00.08 Firmware Product ID : 0x2213 (IT) Firmware Version : 20.00.07.00 NVDATA Vendor : LSI NVDATA Product ID : SAS9211-8i BIOS Version : 07.39.02.00 UEFI BSD Version : N/A FCODE Version : N/A Board Name : SAS9211-8i Board Assembly : N/A Board Tracer Number : N/A Finished Processing Commands Successfully. Exiting SAS2Flash. So, i don't know where to go from here. I still have the issue where the harddrive on the second board is listed as a device in unraid, but not shown in main section, I could use any guidance ya got. Quote Link to comment
SimonF Posted January 21 Share Posted January 21 12 hours ago, ArrDee said: Sure looks to me like they're both in IT mode. LSI Corporation SAS2 Flash Utility Version 20.00.00.00 (2014.09.18) Copyright (c) 2008-2014 LSI Corporation. All rights reserved Adapter Selected is a LSI SAS: SAS2008(B2) Controller Number : 1 Controller : SAS2008(B2) PCI Address : 00:07:00:00 SAS Address : 500605b-0-07a3-7aa0 NVDATA Version (Default) : 14.01.00.08 NVDATA Version (Persistent) : 14.01.00.08 Firmware Product ID : 0x2213 (IT) Firmware Version : 20.00.07.00 NVDATA Vendor : LSI NVDATA Product ID : SAS9211-8i BIOS Version : 07.39.02.00 UEFI BSD Version : N/A FCODE Version : N/A Board Name : SAS9211-8i Board Assembly : N/A Board Tracer Number : N/A Finished Processing Commands Successfully. Exiting SAS2Flash. root@Tower:/dev/shm/lsi# ./sas2flash -c 00 -list LSI Corporation SAS2 Flash Utility Version 20.00.00.00 (2014.09.18) Copyright (c) 2008-2014 LSI Corporation. All rights reserved Adapter Selected is a LSI SAS: SAS2008(B2) Controller Number : 0 Controller : SAS2008(B2) PCI Address : 00:01:00:00 SAS Address : 500605b-0-0107-7e70 NVDATA Version (Default) : 14.01.00.08 NVDATA Version (Persistent) : 14.01.00.08 Firmware Product ID : 0x2213 (IT) Firmware Version : 20.00.07.00 NVDATA Vendor : LSI NVDATA Product ID : SAS9211-8i BIOS Version : 07.39.02.00 UEFI BSD Version : N/A FCODE Version : N/A Board Name : SAS9211-8i Board Assembly : N/A Board Tracer Number : N/A Finished Processing Commands Successfully. Exiting SAS2Flash. So, i don't know where to go from here. I still have the issue where the harddrive on the second board is listed as a device in unraid, but not shown in main section, I could use any guidance ya got. The device is showing as zero size. Jan 20 14:43:11 Tower kernel: scsi 10:0:0:0: Direct-Access HGST HUH721010AL42C0 A3Z4 PQ: 0 ANSI: 6 Jan 20 14:43:11 Tower kernel: scsi 10:0:0:0: SSP: handle(0x0009), sas_addr(0x5000cca26a671bd9), phy(0), device_name(0x5000cca26a671bdb) Jan 20 14:43:11 Tower kernel: scsi 10:0:0:0: enclosure logical id (0x500605b007a37aa0), slot(3) Jan 20 14:43:11 Tower kernel: scsi 10:0:0:0: qdepth(254), tagged(1), scsi_level(7), cmd_que(1) Jan 20 14:43:11 Tower kernel: scsi 10:0:0:0: Power-on or device reset occurred Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: Attached scsi generic sg7 type 0 Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] Spinning up disk... Jan 20 14:43:11 Tower kernel: end_device-10:0: add: handle(0x0009), sas_addr(0x5000cca26a671bd9) Jan 20 14:43:11 Tower kernel: ..... Jan 20 14:43:11 Tower kernel: mpt2sas_cm1: port enable: SUCCESS Jan 20 14:43:11 Tower kernel: .............................................................................................not responding... Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] Read Capacity(16) failed: Result: hostbyte=0x00 driverbyte=DRIVER_OK Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] Sense Key : 0x2 [current] [descriptor] Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] ASC=0x4 ASCQ=0x2 Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] Read Capacity(10) failed: Result: hostbyte=0x00 driverbyte=DRIVER_OK Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] Sense Key : 0x2 [current] [descriptor] Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] ASC=0x4 ASCQ=0x2 Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] 0 512-byte logical blocks: (0 B/0 B) Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] 0-byte physical blocks Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] Write Protect is off Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] Mode Sense: f7 00 10 08 Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] Write cache: disabled, read cache: enabled, supports DPO and FUA Jan 20 14:43:11 Tower kernel: sd 10:0:0:0: [sdh] Attached SCSI disk Jan 20 14:43:34 Tower emhttpd: device /dev/sdh has size zero There is no smart info for that drive in diags, do you get any output from smartctl -a /dev/sdh @JorgeB any suggestions? Quote Link to comment
JorgeB Posted January 21 Share Posted January 21 If you swap the SATA drives to this controller and the SAS to the other one where does the issue follow? Quote Link to comment
ArrDee Posted January 21 Author Share Posted January 21 (edited) Yes. And it the issue follows across OS's. Something is up with this model HDD. I have 5 of them and they're all exhibiting the same behavior. Could these be vendor locked and if so, how would I figure that out? === START OF INFORMATION SECTION === Vendor: HGST Product: HUH721010AL42C0 Revision: A3Z4 Compliance: SPC-4 LU is fully provisioned Rotation Rate: 7200 rpm Form Factor: 3.5 inches Logical Unit id: 0x5000cca26a671bd8 Serial number: 2THUPWND Device type: disk Transport protocol: SAS (SPL-3) Local Time is: Sun Jan 21 14:14:05 2024 UTC device is NOT READY (e.g. spun down, busy) A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options. Edited January 21 by ArrDee Quote Link to comment
SimonF Posted January 21 Share Posted January 21 56 minutes ago, ArrDee said: Yes. And it the issue follows across OS's. Something is up with this model HDD. I have 5 of them and they're all exhibiting the same behavior. Could these be vendor locked and if so, how would I figure that out? === START OF INFORMATION SECTION === Vendor: HGST Product: HUH721010AL42C0 Revision: A3Z4 Compliance: SPC-4 LU is fully provisioned Rotation Rate: 7200 rpm Form Factor: 3.5 inches Logical Unit id: 0x5000cca26a671bd8 Serial number: 2THUPWND Device type: disk Transport protocol: SAS (SPL-3) Local Time is: Sun Jan 21 14:14:05 2024 UTC device is NOT READY (e.g. spun down, busy) A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options. Can you try -x this is for one of my SAS drives. root@Tower:~# smartctl -x /dev/sdg smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.1.64-Unraid] (local build) Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Vendor: HGST Product: HUS724030ALS640 Revision: A1C4 Compliance: SPC-4 User Capacity: 3,000,592,982,016 bytes [3.00 TB] Logical block size: 512 bytes LU is resource provisioned, LBPRZ=0 Rotation Rate: 7200 rpm Form Factor: 3.5 inches Logical Unit id: 0x5000cca0277fb12c Serial number: P8J870AV Device type: disk Transport protocol: SAS (SPL-4) Local Time is: Sun Jan 21 15:11:21 2024 GMT SMART support is: Available - device has SMART capability. SMART support is: Enabled Temperature Warning: Enabled Read Cache is: Enabled Writeback Cache is: Enabled === START OF READ SMART DATA SECTION === SMART Health Status: OK Current Drive Temperature: 30 C Drive Trip Temperature: 85 C Manufactured in week 51 of year 2013 Specified cycle count over device lifetime: 50000 Accumulated start-stop cycles: 3574 Specified load-unload count over device lifetime: 600000 Accumulated load-unload cycles: 25588 Elements in grown defect list: 0 Vendor (Seagate Cache) information Blocks sent to initiator = 12377123238969344 Error counter log: Errors Corrected by Total Correction Gigabytes Total ECC rereads/ errors algorithm processed uncorrected fast | delayed rewrites corrected invocations [10^9 bytes] errors read: 32484643 5 0 32484648 90556184 360684.117 0 write: 0 0 0 0 1285537 99909.049 0 verify: 1254503 0 0 1254503 343776 151110.867 0 Non-medium error count: 0 SMART Self-test log Num Test Status segment LifeTime LBA_first_err [SK ASC ASQ] Description number (hours) # 1 Background short Completed - 41257 - [- - -] # 2 Background short Completed - 41257 - [- - -] Long (extended) Self-test duration: 29637 seconds [8.2 hours] Background scan results log Status: no scans active Accumulated power on time, hours:minutes 42071:03 [2524263 minutes] Number of background scans performed: 260, scan progress: 0.00% Number of background medium scans performed: 260 General statistics and performance log page: General access statistics and performance: Number of read commands: 2522036871 Number of write commands: 737734034 number of logical blocks received: 704461165187 number of logical blocks transmitted: 195134860386 read command processing intervals: 0 write command processing intervals: 0 weighted number of read commands plus write commands: 0 weighted read command processing plus write command processing: 0 Idle time: Idle time intervals: 964381968 in seconds: 48219098.400 in hours: 13394.194 Protocol Specific port log page for SAS SSP relative target port id = 1 generation code = 2 number of phys = 1 phy identifier = 0 attached device type: SAS or SATA device attached reason: unknown reason: unknown negotiated logical link rate: phy enabled; 6 Gbps attached initiator port: ssp=1 stp=1 smp=1 attached target port: ssp=0 stp=0 smp=0 SAS address = 0x5000cca0277fb12d attached SAS address = 0x5003048011c7eb04 attached phy identifier = 7 Invalid DWORD count = 63 Running disparity error count = 57 Loss of DWORD synchronization count = 19 Phy reset problem count = 0 relative target port id = 2 generation code = 2 number of phys = 1 phy identifier = 1 attached device type: no device attached attached reason: unknown reason: power on negotiated logical link rate: phy enabled; unknown attached initiator port: ssp=0 stp=0 smp=0 attached target port: ssp=0 stp=0 smp=0 SAS address = 0x5000cca0277fb12e attached SAS address = 0x0 attached phy identifier = 0 Invalid DWORD count = 0 Running disparity error count = 0 Loss of DWORD synchronization count = 0 Phy reset problem count = 0 Quote Link to comment
ArrDee Posted January 21 Author Share Posted January 21 1 hour ago, SimonF said: Can you try -x this is for one of my SAS drives. root@Tower:~# smartctl -x /dev/sdg smartctl 7.4 2023-08-01 r5530 [x86_64-linux-6.1.64-Unraid] (local build) Copyright (C) 2002-23, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Vendor: HGST Product: HUS724030ALS640 Revision: A1C4 Compliance: SPC-4 User Capacity: 3,000,592,982,016 bytes [3.00 TB] Logical block size: 512 bytes LU is resource provisioned, LBPRZ=0 Rotation Rate: 7200 rpm Form Factor: 3.5 inches Logical Unit id: 0x5000cca0277fb12c Serial number: P8J870AV Device type: disk Transport protocol: SAS (SPL-4) Local Time is: Sun Jan 21 15:11:21 2024 GMT SMART support is: Available - device has SMART capability. SMART support is: Enabled Temperature Warning: Enabled Read Cache is: Enabled Writeback Cache is: Enabled === START OF READ SMART DATA SECTION === SMART Health Status: OK Current Drive Temperature: 30 C Drive Trip Temperature: 85 C Manufactured in week 51 of year 2013 Specified cycle count over device lifetime: 50000 Accumulated start-stop cycles: 3574 Specified load-unload count over device lifetime: 600000 Accumulated load-unload cycles: 25588 Elements in grown defect list: 0 Vendor (Seagate Cache) information Blocks sent to initiator = 12377123238969344 Error counter log: Errors Corrected by Total Correction Gigabytes Total ECC rereads/ errors algorithm processed uncorrected fast | delayed rewrites corrected invocations [10^9 bytes] errors read: 32484643 5 0 32484648 90556184 360684.117 0 write: 0 0 0 0 1285537 99909.049 0 verify: 1254503 0 0 1254503 343776 151110.867 0 Non-medium error count: 0 SMART Self-test log Num Test Status segment LifeTime LBA_first_err [SK ASC ASQ] Description number (hours) # 1 Background short Completed - 41257 - [- - -] # 2 Background short Completed - 41257 - [- - -] Long (extended) Self-test duration: 29637 seconds [8.2 hours] Background scan results log Status: no scans active Accumulated power on time, hours:minutes 42071:03 [2524263 minutes] Number of background scans performed: 260, scan progress: 0.00% Number of background medium scans performed: 260 General statistics and performance log page: General access statistics and performance: Number of read commands: 2522036871 Number of write commands: 737734034 number of logical blocks received: 704461165187 number of logical blocks transmitted: 195134860386 read command processing intervals: 0 write command processing intervals: 0 weighted number of read commands plus write commands: 0 weighted read command processing plus write command processing: 0 Idle time: Idle time intervals: 964381968 in seconds: 48219098.400 in hours: 13394.194 Protocol Specific port log page for SAS SSP relative target port id = 1 generation code = 2 number of phys = 1 phy identifier = 0 attached device type: SAS or SATA device attached reason: unknown reason: unknown negotiated logical link rate: phy enabled; 6 Gbps attached initiator port: ssp=1 stp=1 smp=1 attached target port: ssp=0 stp=0 smp=0 SAS address = 0x5000cca0277fb12d attached SAS address = 0x5003048011c7eb04 attached phy identifier = 7 Invalid DWORD count = 63 Running disparity error count = 57 Loss of DWORD synchronization count = 19 Phy reset problem count = 0 relative target port id = 2 generation code = 2 number of phys = 1 phy identifier = 1 attached device type: no device attached attached reason: unknown reason: power on negotiated logical link rate: phy enabled; unknown attached initiator port: ssp=0 stp=0 smp=0 attached target port: ssp=0 stp=0 smp=0 SAS address = 0x5000cca0277fb12e attached SAS address = 0x0 attached phy identifier = 0 Invalid DWORD count = 0 Running disparity error count = 0 Loss of DWORD synchronization count = 0 Phy reset problem count = 0 root@ubuntu:~# smartctl -x /dev/sda smartctl 7.2 2020-12-30 r5155 [x86_64-linux-6.2.0-26-generic] (local build) Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Vendor: HGST Product: HUH721010AL42C0 Revision: A3Z4 Compliance: SPC-4 LU is fully provisioned Rotation Rate: 7200 rpm Form Factor: 3.5 inches Logical Unit id: 0x5000cca26a66c478 Serial number: 2THUJ28D Device type: disk Transport protocol: SAS (SPL-3) Local Time is: Sun Jan 21 16:50:57 2024 UTC device is NOT READY (e.g. spun down, busy) A mandatory SMART command failed: exiting. To continue, add one or more '-T permissive' options. Quote Link to comment
JorgeB Posted January 22 Share Posted January 22 Device is not even giving a complete SMART report, could be a device problem. Quote Link to comment
ArrDee Posted January 23 Author Share Posted January 23 On 1/22/2024 at 6:36 AM, JorgeB said: Device is not even giving a complete SMART report, could be a device problem. On 5 new drives? Quote Link to comment
JorgeB Posted January 23 Share Posted January 23 On 1/21/2024 at 4:51 PM, ArrDee said: device is NOT READY (e.g. spun down, busy) A mandatory SMART command failed: exiting. Are they all showing this? Quote Link to comment
JorgeB Posted January 23 Share Posted January 23 I'm sorry, but if the devices don't even give a complete and valid SMART report not sure what else you can try. Quote Link to comment
SimonF Posted January 23 Share Posted January 23 5 hours ago, ArrDee said: On 5 new drives? Any way to connect the sas to the working card? May be an issue with HBA. Can you provide more info on case and connections? Quote Link to comment
ArrDee Posted January 23 Author Share Posted January 23 (edited) 2 hours ago, SimonF said: Any way to connect the sas to the working card? May be an issue with HBA. Can you provide more info on case and connections? Ok, So I have a ASUS z790 mobo, 12700k, and two LSI 9201-8i HBAs (one is listed as a RAID controller, one as SCSI, both are flashed with latest fw and in IT mode). I removed the one identified as a RAID controller. The other works with SATA drives no problem. I disconnect everything from them. I put the HGST drive in another room, Im not fighting with them any more until i get this thing working. I plug in an 8tb Dell SAS drive. It is not recognized. It is the only drive connected to the HBA that works with SATA drives. lsblk doesnt show anything but the boot drive and the nvme. I have two sets of CABLEDECONN Mini SAS 36 SFF-8087 to (4) SFF-8482 Connectors with SATA Power. I have tried switching those and trying the other port on the working HBA. Nothing. Could I somehow have the wrong cables? Edited January 23 by ArrDee Quote Link to comment
JorgeB Posted January 24 Share Posted January 24 Cables look correct, also if it was a cable issue, it would not give the incomplete SMART report. Quote Link to comment
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