Geldmax Posted January 26 Share Posted January 26 When logging in for the first time with Unraid CONNECT (beta) I get the following error message: {"message":"Request failed with status code 403","data":{"error":"KeyFile is not valid"}} I bought a PRO version 6.12.16 (also shown in the top right corner) from someone, but I'm no longer sure if it's really a real license. Could this be the cause or is there an error that I can somehow fix or search for? Unfortunately I don't know how to insert the picture of it here! Thanks! Quote Link to comment
trurl Posted January 28 Share Posted January 28 On 1/26/2024 at 3:30 PM, Geldmax said: bought a PRO version 6.12.16 (also shown in the top right corner) from someone, but I'm no longer sure if it's really a real license If you didn't buy it from Unraid you probably got scammed. Each license only works with a specific flash drive based on its GUID. And even if you bought a flash drive with a license from them, they could have transferred the license to another flash drive, blacklisting the original flash. Quote Link to comment
trurl Posted January 28 Share Posted January 28 On 1/26/2024 at 3:30 PM, Geldmax said: bought a PRO version 6.12.16 Also, licenses are not for specific versions. If you have a valid license, it works for all versions. And if you have a valid license, you can transfer it to a different flash drive if that becomes necessary. A valid license .key file along with its registered GUID flash drive can be moved to any hardware so you never have to buy another license not matter what hardware you change. If you want run more than one install of Unraid at the same time, each has to has its own license with its registered GUID flash drive. Quote Link to comment
Geldmax Posted January 28 Author Share Posted January 28 So you think this is 100% certain to be the error, otherwise CONNECT would work? Quote Link to comment
trurl Posted January 28 Share Posted January 28 I have no personal experience with using Connect in this way since my licenses are all many years older than Connect. I was just explaining how the licenses work and have always worked. How did this "someone" actually sell you a license? Was it a flash drive with Unraid already installed or what? Quote Link to comment
trurl Posted January 28 Share Posted January 28 Is there a pro.key file in the config folder of your flash drive? Quote Link to comment
Geldmax Posted January 28 Author Share Posted January 28 23 minutes ago, trurl said: I have no personal experience with using Connect in this way since my licenses are all many years older than Connect. I was just explaining how the licenses work and have always worked. How did this "someone" actually sell you a license? Was it a flash drive with Unraid already installed or what? Yes, flash drive with Unraid. Quote Link to comment
Geldmax Posted January 28 Author Share Posted January 28 23 minutes ago, trurl said: Is there a pro.key file in the config folder of your flash drive? No, I "trial.key" in this folder, but the Unraid system I see UNRAID OS "Pro" (top right) and LIZENZ Unraid OS Pro. Quote Link to comment
trurl Posted January 28 Share Posted January 28 If it only has a trial key, but it says it's PRO, then you probably have a crack that doesn't work anymore. Quote Link to comment
Geldmax Posted January 29 Author Share Posted January 29 13 hours ago, trurl said: If it only has a trial key, but it says it's PRO, then you probably have a crack that doesn't work anymore. 😞 ok, thank you! Quote Link to comment
ich777 Posted January 29 Share Posted January 29 2 minutes ago, Geldmax said: 😞 ok, thank you! Do you mind sharing your Diagnostics? Quote Link to comment
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