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How to set Arc A380 to transcode in Plex?

Featured Replies

That's it. That's the question. I have hardware acceleration turned on in the Plex settings, but I suspect there is more to it than that. Thanks in advance!

1 hour ago, FoeHammerTime said:

That's it. That's the question. I have hardware acceleration turned on in the Plex settings, but I suspect there is more to it than that. Thanks in advance!

You need to add a device in the Container settings:

Screenshot2024-08-19at00_09_55.png.5d9109b3bcc0fe055c2ee645a4166abc.png

  • Author
1 hour ago, frodr said:

You need to add a device in the Container settings:

Screenshot2024-08-19at00_09_55.png.5d9109b3bcc0fe055c2ee645a4166abc.png

Just like you have it set up in the picture? I do not have the bottom three settings in the dialogue box. How do I know if it is working? Thanks!

Edited by FoeHammerTime

Yes.

 

The bottom line appear in Advance View.

 

// Frode

  • Author
5 hours ago, frodr said:

Yes.

 

The bottom line appear in Advance View.

 

// Frode

Hmm. It didn't work. Here is what I got both times when I tried it:

 

"Command executiondocker run
  -d
  --name='Plex-Media-Server'
  --net='host'
  -e TZ="America/Los_Angeles"
  -e HOST_OS="Unraid"
  -e HOST_HOSTNAME="ClanNAS"
  -e HOST_CONTAINERNAME="Plex-Media-Server"
  -e 'PLEX_CLAIM'='Insert Token from https://plex.tv/claim'
  -e 'PLEX_UID'='99'
  -e 'PLEX_GID'='100'
  -e 'VERSION'='latest'
  -l net.unraid.docker.managed=dockerman
  -l net.unraid.docker.webui='http://[IP]:[PORT:32400]/web'
  -l net.unraid.docker.icon='https://raw.githubusercontent.com/plexinc/pms-docker/master/img/plex-server.png'
  -v '/mnt/user/Media Library':'/transcode':'rw'
  -v '/mnt/user/appdata/Plex-Media-Server':'/config':'rw'
  --device='/dev/dri/' 'plexinc/pms-docker'

e355194fae55fa1f14254b5ebda04c15d949c9416ec04954670d6b86509cdc57
docker: Error response from daemon: error gathering device information while adding custom device "/dev/dri": no such file or directory.

The command failed."

 

Am I just missing something?

Do you have the intel gpu top plugin installed? that might be what your missing. You have to have it for this to work.

  • 4 weeks later...
  • Author
On 8/19/2024 at 8:33 PM, fullnet85 said:

Do you have the intel gpu top plugin installed? that might be what your missing. You have to have it for this to work.

Sorry, just saw this. I tried installing it, but when I follow the instructions to enable it in the Terminal, this is the error message I get: 


"No device filter specified and no discrete/integrated i915 devices found"

 

I'm still missing something lol. 

 

ARC cards are only supported in Unraid Beta 7 or with a custom kernel.

  • 2 months later...
  • Author
On 9/14/2024 at 11:14 PM, Yock said:

ARC cards are only supported in Unraid Beta 7 or with a custom kernel.

That sounds difficult. Lol. So...if I plop in an AMD or Nvidia card, it'll just work?

  • Community Expert

You can upgrade to unRAID 7 rc1 pretty easy.  Back up your flash first of course.  If you don't like what you see, roll it right back to what you have now. 

**If you are running zfs pools, read on upgrading cause I recall something is a one-way trip regarding zfs and 7.0 upgrading.

 

Aside from the zfs part, it's pretty simple and free to give it a go.  The arc GPU should show up fine.

 

 

Hey,
im currently running 7 rc1 and i am having the same problem when it comes to assigning dev/dri/ to my plex container (linux-Server io).

do you think this is a container problem or a greater problem?

 

Figured it out forgot the initial forward slash. Apologies for this, its late

Edited by Gsusking2
dumb

  • Community Expert

You can also just add it here like this:

 

image.png.35dd31a776ac14f7aa926738f779fbb2.png

 

Both ways work just fine.

  • 3 weeks later...

I've tried all this. I must be missing something small and silly, im not IT expert. its Driving me Nuts! Been waiting forever for ARC support without Beta unraid, So now with RC I was excited. But nope cant get it to work WTF!

Running Unraid 7 rc2

Installed Intel GPU Top

Installed GPU statistics

The card is now visible on dashboard "Intel GPU DG2 Arc a380"

Added the device in the plex config as found on other instructions, IE: config type= device, Value =/dev/dri/

Yet there is no "GPU" section in the Plex dashboard (there is Bandwidth, CPU, Ram)

Also don't see the device in the "Hardware transcoding device" drop down only has "auto" in the transcoder section of plex options.

I do have plex pass, Purchased just for this. Adding to my frustration. Stayed up till 4am trying to fix this and its driving me nuts.

the other issue I'm having is when I click "webui" in the docker it opens up some XML crap I need to add /manage to the url to get plex to open up. I added /manage to the end of the webui option in the config as well but it doesnt change anything. http://[IP]:[PORT:32400]/manage.. Why why why does this not work either. Driving me nuts.

using binhexplex.

43 minutes ago, UrHandler said:

I've tried all this. I must be missing something small and silly, im not IT expert. its Driving me Nuts! Been waiting forever for ARC support without Beta unraid, So now with RC I was excited. But nope cant get it to work WTF!

Running Unraid 7 rc2

Installed Intel GPU Top

Installed GPU statistics

The card is now visible on dashboard "Intel GPU DG2 Arc a380"

Added the device in the plex config as found on other instructions, IE: config type= device, Value =/dev/dri/

Yet there is no "GPU" section in the Plex dashboard (there is Bandwidth, CPU, Ram)

Also don't see the device in the "Hardware transcoding device" drop down only has "auto" in the transcoder section of plex options.

I do have plex pass, Purchased just for this. Adding to my frustration. Stayed up till 4am trying to fix this and its driving me nuts.

the other issue I'm having is when I click "webui" in the docker it opens up some XML crap I need to add /manage to the url to get plex to open up. I added /manage to the end of the webui option in the config as well but it doesnt change anything. http://[IP]:[PORT:32400]/manage.. Why why why does this not work either. Driving me nuts.

using binhexplex.

 

Have you actually tried to do a transcode, even though the GPU dropdown shows only "Auto?" I'm not sure if something changed on the Plex side, but I am passing through an Nvidia GPU into mine and my dropdown also only shows "Auto." It used to also show my GTX 1050 Ti, but no longer. So yours may be working even though it's not selectable in Plex.

You are looking for the transcoder-section in Plex settings.

 

image.png.750bd72fa16fbfddd4845ff6c09f97ed.png

 

However, as noted earlier in the thread, the current kernel does not support Arc, so it doesn't actually do anything. It would be very useful if Limetech posted a roadmap somewhere (especially kernel-related). I think we're stuck on 6.6 for now doe to ZFS issues, but I forget 😃

 

Edit: I seem to recall it worked like 3-4 months ago on one beta 3 or 4 if you want to roll back to that.

Edited by DcDuke

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