Sunday night I lost connectivity with Plex on my Unraid server.  The docker looks to be running and I don't have any errors. My other dockers such as Sonar, Radar, etc all seem to be working properly. I tried several courses of action with no luck:

 

1) Stopping and restarting the Plex application

2) Rebooting the server

3) Deleting Plex and re-installing with new Plex_Claim code

4) Reboot after re-install

5) Tried new Plex_Claim again

 

Still nothing.  Can anyone help me figure out the problem? 

1 minute ago, Matt k said:

Sunday night I lost connectivity with Plex on my Unraid server.  

Did you lose local access via the Web GUI, remote access via the forwarded port or both?

 

Does Plex say it is accessible remotely?

 

 

For better support of a particular Plex docker application, you should post your question in the support thread for that docker application.

Can you access the Plex webUI?

 

Does the Plex icon in your Unraid webUI indicate it is started?

 

Click on its icon and select Logs

 

11 minutes ago, Hoopster said:

post your question in the support thread

Click on its icon and select Support

trurl: Yes, on the docker tab it shows that Plex is running.  

 

Hoopster: Where do I find the settings for remote access?  I dont see those options

1 minute ago, Matt k said:

Where do I find the settings for remote access?  I dont see those options

In the Plex webUI. What was the answer to this?

20 minutes ago, trurl said:

Can you access the Plex webUI?

 

Here is what I see.....

Since you have local access to the Plex webUI, does it appear to be working OK? Can you browse your media?

No I cannot browse it at all.  It's like the Plex app cannot see my server.  Remotely, through VPN or directly

If you click on the Plex icon in your Unraid webUI and select WebUI, what happens?

This is what I see:

 

When I click on start WebUI, this is what I see:

1 hour ago, Matt k said:

Hoopster: Where do I find the settings for remote access?

Select the Settings Icon in upper right corner:

 

 

Then on the left side, you should see a menu like this with Remote Access under Settings:

 

 

I dont see all those options:

 

Could this be an issue that there are question marks next to Plex?

30 minutes ago, Matt k said:

Could this be an issue that there are question marks next to Plex?

I don't think so.  My Plex installation is working perfectly and it also shows the question marks for Plex in docker allocations.

38 minutes ago, Matt k said:

I dont see all those options:

You have to select the setting icon (wrench) first in the upper right corner.  Your prior screen shot shows that is there.

I decided to try to log in with a different browser to see if I have more access and this is what I see.  

 

I need to step away for a couple hours but will be back.  Thanks for you help so far

 

Is there somewhere else that I should post this?  I can't figure it out.  Thanks

 

 

I looked at the log and this is what I am seeing:

 

Server Version#:Unraid 7.0
Linuxserver.io version: 1.41.4.9463-630c9f557-ls255
Player Version#: 4.145.1

**** Server already claimed ****
Docker is used for versioning skip update check
[custom-init] No custom files found, skipping…
Starting Plex Media Server. . . (you can ignore the libusb_init error)
[ls.io-init] done.
Critical: libusb_init failed

2 hours ago, Matt k said:

I decided to try to log in with a different browser to see if I have more access and this is what I see.

Did you try to login?

Yes, it looks the same

Post docker run

On 2/13/2025 at 3:59 PM, Matt k said:

Is there somewhere else that I should post this?  I can't figure it out.  Thanks

You can go directly to the correct support thread for this container by clicking its icon in your Unraid webUI and selecting Support.

 

If you do, post a link there back to this thread.

@Matt k I have exactly this issue. Were you able to resolve it?

Two weeks ago everything was fine. I went on vacation and now I'm back and suddenly I have this exact same issue and no idea how to fix it. I've already restarted my Unraid server and (after that) the Plex Media Server and no change. It's baffling me what could be causing this.