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Please help. Unable to start server after power outage

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  • Community Expert
Oct 14 10:09:22 JAYnJAS kernel: sd 3:0:0:0: [sdd] tag#15 Sense Key : 0x5 [current] 
Oct 14 10:09:22 JAYnJAS kernel: sd 3:0:0:0: [sdd] tag#15 ASC=0x21 ASCQ=0x4 
Oct 14 10:09:22 JAYnJAS kernel: sd 3:0:0:0: [sdd] tag#15 CDB: opcode=0x88 88 00 00 00 00 01 80 16 70 d8 00 00 01 00 00 00
Oct 14 10:09:22 JAYnJAS kernel: I/O error, dev sdd, sector 6443921624 op 0x0:(READ) flags 0x0 phys_seg 32 prio class 0
Oct 14 10:09:22 JAYnJAS kernel: md: disk0 read error, sector=6443921560
Oct 14 10:09:22 JAYnJAS kernel: md: disk0 read error, sector=6443921568
Oct 14 10:09:22 JAYnJAS kernel: md: disk0 read error, sector=6443921576
Oct 14 10:09:22 JAYnJAS kernel: md: disk0 read error, sector=6443921584
Oct 14 10:09:22 JAYnJAS kernel: md: disk0 read error, sector=6443921592

Errors followed the disk, which basically confirms it's failing. That means it cannot be used to rebuild disk2, SMART for disk2 also shows some issues, but could be OK for now, I would recommend doing a new config without parity and seeing if both disks 1 and 2 mount (note that if there was any data written to disk2 after it got disabled, that data will be lost, but not much you can do about it anyway).

  • Author

To do a new config without parity, will I just remove it in the webUI or would I have to remove the hdd from the server phsyically?

  • Community Expert

Do a new config (Tools - New Config - Keep all - Apply), then back on main unassign parity, disks 1 and 2 should remain assigned, and start the array.

  • Community Expert

Check filesystem on disk1, disk2 also has issue similçar to parity:

Oct 14 11:54:35 JAYnJAS kernel: sd 6:0:0:0: [sde] tag#17 CDB: opcode=0x8a 8a 00 00 00 00 01 80 0a 37 50 00 00 01 00 00 00

Oct 14 11:54:35 JAYnJAS kernel: I/O error, dev sde, sector 6443120464 op 0x1:(WRITE) flags 0x800 phys_seg 32 prio class 0

Oct 14 11:54:35 JAYnJAS kernel: md: disk2 write error, sector=6443120400

Oct 14 11:54:35 JAYnJAS kernel: md: disk2 write error, sector=6443120408

Oct 14 11:54:35 JAYnJAS kernel: md: disk2 write error, sector=6443120416

Oct 14 11:54:35 JAYnJAS kernel: md: disk2 write error, sector=6443120424

If these are the original cables, it's worth replacing them, but could be failing similarly to parity.

  • Author

They are new cables that were replaced. Is it still possible to recover the data from the failed disks?

  • Author

With this method, will I be able to recover disk1 as well?

  • Community Expert
16 hours ago, JorgeB said:

Check filesystem on disk1, disk2

Did you do this? What were the results?

  • Author

I was able to fix disk1 and mount it. However, disk2 is now showing that the disk is not encrypted and needs to be encrypted.

  • Community Expert

Disk2 appears to be in a really bad state, but may still be worth trying to clone it with ddrescue, then try to mount the clone

  • Author

Waiting for new hdd to come in to clone disk2.

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