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NZBGet Plugin for UnRaid v5b11+

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  • Replies 311
  • Views 87.7k
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  • Last Reply

I am getting a connection error.

 

Communication error!

 

Cannot establish connection to NZBGet.

Loading configuration failed

 

Cannot establish connection to NZBGet..

 

Tower kernel: nzbget[15823]: segfault at 1c4f ip 40579ee1 sp 40e76d8c error 4 in libc-2.11.1.so[40500000+15c000]

Jul 14 08:22:07 Tower sudo:    root : TTY=unknown ; PWD=/ ; USER=nobody ; COMMAND=/usr/local/nzbget/nzbget -D -c /mnt/cache/appdata/nzbget/nzbget.conf

Jul 14 08:23:05 Tower sudo:    root : TTY=unknown ; PWD=/ ; USER=nobody ; COMMAND=/usr/local/nzbget/nzbget -D -c /mnt/cache/appdata/nzbget/nzbget.conf

Jul 14 08:26:23 Tower sudo:    root : TTY=unknown ; PWD=/ ; USER=nobody ; COMMAND=/usr/local/nzbget/nzbget -D -c /mnt/cache/appdata/nzbget/nzbget.conf

Jul 14 08:26:58 Tower kernel: nzbget[20087]: segfault at 1c4f ip 40579ee1 sp 40e76d8c error 4 in libc-2.11.1.so[40500000+15c000]

Jul 14 08:31:19 Tower sudo:    root : TTY=unknown ; PWD=/ ; USER=nobody ; COMMAND=/usr/local/nzbget/nzbget -D -c /mnt/cache/appdata/nzbget/nzbget.conf

 

Looks like it is some error with libc

 

The only thing I change was I loaded the plex server app.  Would that have changes something?  Anyone else getting this?

Any ideas?

  • Author

If the problem is always happening, as in it is something you know you can reproduce, then I suggest you disable all other plugins and anything else that is not standard to UnRAID and re-test with just NZBGet plugin installed.  Then if the problem has gone, bring in other things that you have installed until the problem returns. 

 

This way you will know where the incompatibility is.  Post your findings here so that I or others can perhaps offer more advice.

 

 

 

Regards,

overbyrn

I tried stopping all the other plugins and trying it again but it is still coming back with the same error message.  It was working fine then I installed the plexmediaserver plugin and restarted the system.  After the restart, I started getting the error message.

 

Is there any other log or anything I could look at that would give me more information?  Should I try re-installing one of the packages?  The unraid is running the 16c release if that makes a difference.

So I stopped every plugin that I have just to make sure I didn't miss something the first time and it is still the same.  I can start nzbget but then if I try to use the add button to add an nzb it errors saying can't establish communication.

 

 

sudo:    root : TTY=unknown ; PWD=/ ; USER=nobody ; COMMAND=/usr/local/nzbget/nzbget -D -c /mnt/cache/appdata/nzbget/nzbget.conf

Jul 16 17:58:21 Tower kernel: nzbget[11217]: segfault at 1c4f ip 40579ee1 sp 40e76d8c error 4 in libc-2.11.1.so[40500000+15c000]

Jul 16 17:59:28 Tower sudo:    root : TTY=unknown ; PWD=/ ; USER=nobody ; COMMAND=/usr/local/nzbget/nzbget -D -c /mnt/cache/appdata/nzbget/nzbget.conf

Jul 16 17:59:36 Tower sudo:    root : TTY=unknown ; PWD=/ ; USER=nobody ; COMMAND=/usr/local/nzbget/nzbget -D -c /mnt/cache/appdata/nzbget/nzbget.conf

Jul 16 17:59:51 Tower kernel: nzbget[12569]: segfault at 1c4f ip 40579ee1 sp 40e76d8c error 4 in libc-2.11.1.so[40500000+15c000]

Jul 16 18:00:01 Tower sudo:    root : TTY=unknown ; PWD=/ ; USER=nobody ; COMMAND=/usr/local/nzbget/nzbget -D -c /mnt/cache/appdata/nzbget/nzbget.conf

I tried deleting all the nzbget folders and doing a fresh install.  I can access the settings and everything else until a nzb is sent to nzbget.  That is when the communication error happens.  It happens if I add a nzb manually or if sickbeard/couchpotato adds the nzb.

  • 2 weeks later...

Is anyone else having problems?

  • Author

Is anyone else having problems?

 

I have just a moment ago setup a fresh unraid rc16c, no plugins, no packages, no extras etc.  I installed nzbget plugin, configured via the webgui settings page, loaded nzbget webui, configured news server, clicked add to add nzb, browsed for local saved nzb file, added nzb file.  NZBget has downloaded ok and the nzbget webui was available and did not crash or issue any error from start of download to end of unpack.

 

The segfault you are seeing must be something unique to your system.

 

I suggest you recheck your UnRAID as something must still be causing the segfault you are seeing in the syslog for libc-2.11.1.so.

 

 

 

Thanks for 12.0!

 

It has some nice features.

Will switching from the 11.0 stable version to the 12.0-tetsing branch clobber my nzbget settings?

 

If so, is it safe to just backup the current settings file, switch nzbget version and then reinstate the old settigs file?

  • Author

Will switching from the 11.0 stable version to the 12.0-tetsing branch clobber my nzbget settings?

 

If so, is it safe to just backup the current settings file, switch nzbget version and then reinstate the old settigs file?

You should be safe.

 

The plugin makes a backup of the primary nzbget config file (nzbget.conf) before performing an update of the application.  A copy is saved as /boot/config/plugins/nzbget/nzbget.conf.save.  But please feel free to take a safety backup for yourself and/or perhaps copy your existing nzbget installation just as an extra precaution. 

 

The way nzbget is written, if there are any new or changed settings which would alter nzbget.conf, then you'll be informed in the messages section of nzbget webui.  In which case, all that's required is to enter the nzbget settings page and re-save. 

 

That being said, as you're on v11 already, I'm fairly certain nothing has changed between v11 stable and latest v12 testing branch that would affect the nzbget.conf file at this time, so this shouldn't apply.

 

Make a backup (if desired)

Stop nzbget in the plugin web page

Change from stable to testing

Hit Apply, whereby it should auto-download the testing branch package, install and restart in one go. 

The version in the plugin page should show updated details.

There should be no need to reinstate your backup copy of nzbget.conf

 

 

Any issues, please report back here.

 

 

Regards,

overbyrn

 

 

It clobbered my settings.

 

Fortunately I made a backup and copied it back over and all seems to be fine.

  • Author

It clobbered my settings.

 

Fortunately I made a backup and copied it back over and all seems to be fine.

 

:-\

 

Couple questions;

 

Did it also make a backup copy where I said it would?

 

What got clobbered?  Whole config file or just some settings?  Any clues might help me make it more robust, although I don't really have a whole lot of control over nzbget.conf.  The plugin makes a few changes to reflect things that are configurable from plugin settings page, but otherwise I leave it alone.

 

Yes the nzbget.conf.save file was created in /boot/config/plugins/nzbget

 

To be honest, after the clobbering, I didn't go through all of the settings with a fine toothed comb. After doing the update and nzbget restarting, I went to login to the nzbget web pages, and the password had been reset to the default. I took a quick peek in the settings and saw that my news servers had also been reset.

 

So I stopped nzbget, copied over the backup settings file, and started nzbget again.

The new version of nzbget has been running great.

 

Only problem is that the new rss functionality doesn't like the rss feed generated by my local newznab install. Looking at the nzbget forum it seems the issue (or a similar one) was fixed in r764.

 

overbyrn or neilt0 - anybody know if r764 or greater is available at all?

  • Author

The new version of nzbget has been running great.

 

Only problem is that the new rss functionality doesn't like the rss feed generated by my local newznab install. Looking at the nzbget forum it seems the issue (or a similar one) was fixed in r764.

 

overbyrn or neilt0 - anybody know if r764 or greater is available at all?

I tend to try and follow the developers public testing releases.  That being said, I had a spare moment so have built from the latest svn revision - r766.  Enter the nzbget plugin settings page and it should offer to update to r766.

 

 

Regards,

overbyrn

Thanks for doing that.

 

Upgrade went without a hitch - kept my settings this time as well.  :D

 

The new build does indeed fetch nzbs from my local newznab rss feed. I can now use that as an alternative to the newznab "send to sabnzbd" functionality.

Is anyone else having problems?

 

Yep, I'm having the exact same issue as you are.

 

I only have sickbeard, couch and sab running. Plexmedia is install but has not been running for a good while now.

 

Guess it's back to sab until I can figure out what's going on.

 

Edit:

 

So I did a clean install of everything and updated to the latest Unraid Beta. Installed nzbget first and then sick and couch after.

 

So far it's been working without any issues.

  • Author

Edit:

 

So I did a clean install of everything and updated to the latest Unraid Beta. Installed nzbget first and then sick and couch after.

 

So far it's been working without any issues.

 

Thank you for the update.  So would it be fair to say do you think that Plexmedia is the source of incompatibility?  I assume from your post that when you did a clean install this means you only put back sick, couch and sab.  Not plex or anything else? 

 

Guess it's time to see if I can reproduce the issue when plex is added to the mix.  Since I don't use plex, can you point me in the direction of what's needed?  Is it just a case of installing it from this thread?

I just went to add a file to nzbget and it crashed again with the same libc error as before.

 

If you search google for "error 4 in libc-2.11.1.so" there seems to be a lot of posts around regarding the error. Guess I need to do some digging, hopefully I can find an answer even though I have no real *nix knowledge :D

 

It's easy to reproduce since every time you try and add an NZB it just dies.

 

Edit:

 

Updated libc to 2.15 and it still crashes when I try and add an nzb to the queue.

 

I'm sure this isn't an error due to the plugin. There's just something in particular going on with the application and libc and I have no idea what that is. So i've gone back to sab since it's more stable. Hopefully this oddity gets sorted out, I might mess with it some more later in the week when I have some time off.

 

I wonder if building it from the svn within unraid might fix it.

  • Author

New build of NZBget testing branch available... nzbget 12.0-testing-r777

 

Changes since nzbget 12.0-testing-r760

  • added multiline filters for RSS feeds;
  • new dialog to build filters in web-interface;
  • added support for fields "rating", "genre", "rageid", "season", "episode" and command "=" in rss filters;
  • program can now be stopped via web-interface: new button "shutdown" in section "SYSTEM";
  • added menu "View" to settings page which allows to switch to "Compact Mode" when option descriptions are hidden;
  • added confirmation dialog by leaving settings page if there are unsaved changes;
  • pp-scripts which move files can now inform the program about new location by printing text "[NZB] FINALDIR=/path/to/files"; the final path is then shown in history dialog instead of download path;
  • reversed the order of priorities in comboboxes in dialogs: the highest priority - at the top, the lowest - at the bottom;
  • small changes in button captions: edit dialogs called from settings page (choose script, choose order, build rss filter) now have buttons "Discard/Apply" instead of "Close/Save"; in all other dialogs button "Close" renamed to "Cancel" unless it was the only button in dialog;
  • fixed: colons in regular expressins could cause incorrect parsing of rss filters;
  • fixed: crash on certain invalid rss filter strings;
  • fixed: rss filter commands "<=" and ">=" did not work;
  • fixed: URLs for nzb-files were not properly read from RSS feeds of certains sites.

I've tried installing both the stable and the latest testing version and I am getting similar errors to others, crashing when adding nzb. I'm installing on an app partition of a cache drive, have tried different permissions but still get the error;

 

kernel: nzbget[10299]: segfault at 1c4f ip b7146ee1 sp b58b4d8c error 4 in libc-2.11.1.so[b70cd000+15c000]

 

Server is on 5.0-rc11 with SAB, Sickbeard, Couchpotato and Simple Features installed, I've never had Plex installed so the problem is not unique to anything associated with Plex.

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