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Why does disk5 have a red ball beside it. HELP

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I have a red ball beside disk5. I replaced the SATA cable and made sure all cables were plugged in. It still comes up red

 

I have attached the syslog

syslog.txt

  • Author

Here is a screenshot

unraid_issue1.jpg.eb7d282064b03018c0ebaf18a8e4e605.jpg

A drive gets a red ball because a write to it failed.  Once that happens the red ball won't go away unless you do something like rebuilding the drive from parity.  At least that's my understanding.

  • Author

Hmmm... I have been trying to look up the best way out of this.

  • Author

Can someone confirm this? What is the best way to get my disk5 green again?

 

The procedures outlined in the link above [unassigning; rebooting; then re-assigning the drive] will indeed force a rebuild of the disk.    But remember that it failed for a reason ... so be sure you check all the cables [unplug them, then reseat them ... or if in a hotswap cage, remove and reseat the drive].  OR --- better yet -- remove the drive, attach it to another PC, and run the manufacturer's diagnostics (extended version) to confirm it's okay.    Any doubts?  ... replaced the drive !!

 

  • Author

It is rebuilding now. Thanks

This line in your smart report means that rebuilding on the current disk will likely not work - at least correctly.

197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       167

You need to either replace the drive with a new drive that doesn't have pending sectors or run some preclear cycles on it until the number (167) goes to zero.  Once you have that you can try to rebuild on the disk again.

I would replace the disk however as it has alot of power on hours and some other smart errors (Multi_Zone_Error_Rate and Offline_Uncorrectable) that won't fix themselves with a preclear - for me at least.

The thing to do is check whether rebuilding the disk resets the pending reallocated sectors to zero.  If it does you are probably OK.  If not you should consider replacing the disk.

  • Author

OK I will see what the smart report says after the rebuild

Thanks

Rebuild SHOULD clear out the pending reallocations, unless it encounters more after-the-face.  The drive will not write to a "pending" sector ... when a write is attempted to a sector marked for reallocation, that is when it's actually reassigned to a spare.

 

A SMART report after rebuild should show zero pendings.  HOWEVER, the fact you've had quite a few means there's a good chance the drive has some bad areas and may get worse.    While you don't necessarily have to replace it immediately, I'd certainly be sure you have a pre-cleared spare handy  :)

... and check the SMART report for that drive regularly, and if you see further signs of degradation, replace it.

 

  • Author

Thanks I will check the drive after the rebuild and post the smart report.

Rebuild SHOULD clear out the pending reallocations, unless it encounters more after-the-face.  The drive will not write to a "pending" sector ... when a write is attempted to a sector marked for reallocation, that is when it's actually reassigned to a spare.

 

A SMART report after rebuild should show zero pendings.  HOWEVER, the fact you've had quite a few means there's a good chance the drive has some bad areas and may get worse.    While you don't necessarily have to replace it immediately, I'd certainly be sure you have a pre-cleared spare handy  :)

... and check the SMART report for that drive regularly, and if you see further signs of degradation, replace it.

 

The drive will attempt to write to the pending sector. If the write fails then the sector is reallocated and the reallocated sector count goes up and the pending count goes down. If the write succeeds the pending count goes down by one.

  • Author

Drive rebuild worked.

 

Here is a smart report after the rebuild

smart_report_disk5.txt

Drive rebuild worked.

 

Here is a smart report after the rebuild

 

Looks ok. Keep monitoring the drive; particularly, the pending sector count.

  • Author

Thanks.

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