[Support] Linuxserver.io - Plex Requests

[Cessquill]

Hi - I've suddenly started getting 500 errors when trying to log on.  If I'm logged on already I think all is fine.

 

This is in the docker's log...

 

Exception while invoking method 'checkPlexUser' TypeError: Cannot call method 'toLowerCase' of undefined
at [object Object].Meteor.methods.checkPlexUser (server/methods/authentication/plexAuthentication.js:69:1)
at maybeAuditArgumentChecks (livedata_server.js:1698:12)
at livedata_server.js:708:19
at [object Object]._.extend.withValue (packages/meteor/dynamics_nodejs.js:56:1)
at livedata_server.js:706:40
at [object Object]._.extend.withValue (packages/meteor/dynamics_nodejs.js:56:1)
at livedata_server.js:704:46
at tryCallTwo (/app/bundle/programs/server/npm/promise/node_modules/meteor-promise/node_modules/promise/lib/core.js:45:5)
at doResolve (/app/bundle/programs/server/npm/promise/node_modules/meteor-promise/node_modules/promise/lib/core.js:171:13)
at new Promise (/app/bundle/programs/server/npm/promise/node_modules/meteor-promise/node_modules/promise/lib/core.js:65:3)

I'll look a little deeper, since my cache drive filled up the other day and ground the dockers to a halt.  But if the above offers any pointers, I'd be grateful.

 

EDIT: this is not the admin login page, that's fine.  The user/friend login page is borked.

 

Cheers

Edited February 20, 2018 by Cessquill
adding extra info

[Cessquill]

2 hours ago, Cessquill said:

Hi - I've suddenly started getting 500 errors when trying to log on.  If I'm logged on already I think all is fine.

 

It's a known issue: https://github.com/lokenx/plexrequests-meteor/issues/514

[anethema]

Hm. If you enable user authentication, it just stops working all together. I get a 500 internal server error, and the logs read as follows:

 

Exception while invoking method 'checkPlexUser' TypeError: Cannot call method 'toLowerCase' of undefined
at [object Object].Meteor.methods.checkPlexUser (server/methods/authentication/plexAuthentication.js:69:1)
at maybeAuditArgumentChecks (livedata_server.js:1698:12)
at livedata_server.js:708:19
at [object Object]._.extend.withValue (packages/meteor/dynamics_nodejs.js:56:1)
at livedata_server.js:706:40
at [object Object]._.extend.withValue (packages/meteor/dynamics_nodejs.js:56:1)
at livedata_server.js:704:46
at tryCallTwo (/app/bundle/programs/server/npm/promise/node_modules/meteor-promise/node_modules/promise/lib/core.js:45:5)
at doResolve (/app/bundle/programs/server/npm/promise/node_modules/meteor-promise/node_modules/promise/lib/core.js:171:13)
at new Promise (/app/bundle/programs/server/npm/promise/node_modules/meteor-promise/node_modules/promise/lib/core.js:65:3)

 

[Cessquill]

14 hours ago, anethema said:

Hm. If you enable user authentication, it just stops working all together. I get a 500 internal server error, and the logs read as follows:

 

Check the two posts above yours.

[CHBMB]

 
Check the two posts above yours.

Maybe it's time for a switch to Ombi?

Sent from my LG-H815 using Tapatalk

[Cessquill]

34 minutes ago, CHBMB said:

Maybe it's time for a switch to Ombi?

 

I'd not see Ombi before - thanks for the tip

[nuhll]

Someone know why plex request is not saving the profiles i entered?

I select profile for radarr and sonarr and click update, if i go to any other site or reload, its again as "SELECT PROFILE". I cant add aynthing bc of this.

 

I use linuxserver/plexrequests

[CHBMB]

Someone know why plex request is not saving the profiles i entered?

I select profile for radarr and sonarr and click update, if i go to any other site or reload, its again as "SELECT PROFILE". I cant add aynthing bc of this.
 
I use linuxserver/plexrequests

It's no longer being developed, Ombi has replaced it

[nuhll]

Lol, thats explains it...  thx