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plex... Help...

Featured Replies

I am in need of help...

 

After my recent HD failure... Which I have since corrected... Plex has been behaving strangely...

 

Currently I have been using plex via Docker... streaming to a roku TV.... 

 

And when using either the TV or more reliably a phone... I have been getting an error message when trying to play a video... sometimes after clicking through the error message many times... I am able to play the video... and others... I have to use the phone to tether the TV to play the video via the phone...

 

I have tried to use a different version of plex which i recently installed via a plugin and I am stuck at the loading screen... I do not get the chance to login...

 

Ideas???

  • Author

I have found that I have repeated errors when playing a video via tcl smart TV... unable to play media... and media not found.... 

 

but I am finally able to play the video after repeated attempts... sometimes after clicking play 10+ times the video will play...

 

Strange happenings...

  • Author

Ok... So i have reloaded the plex Docker app... And I am still getting the same errors... 

 

"Sorry, We couldnt load the requested content"

 

Help!

  • Community Expert

Your posts aren't very informative. Is Plex Media Server actually running and can you access its webUI?

  • Author

sorry but yes... I have plex running... and I can hit the UI... I have removed the old docker Plex... and started fresh... 

 

researching the Plex forums... they suggest that the database was corrupted... but I dont feel that is the case because with enough persistence... I am able to play the video... 

 

Sometimes it is easier to play a video on a phone vs the TV... but I dont know why because they are on the same network... but different clients...!?!

 

but I will get the same error of both devices...

 

I have reinstalled Plex and it is building a new database... I hope that will resolve the issue... 

 

Any suggestions?

Post more information.

Which docker version are you using?

Docker run command? (Link in my signature)

  • Community Expert
9 hours ago, mathomas3 said:

Sometimes it is easier to play a video on a phone vs the TV... but I dont know why because they are on the same network... but different clients...!?!

This sounds like it is being transcoded for the phone so it needs less bandwidth, but it is trying to use more bandwidth for the TV than it has. Is the TV a wired network connection?

Try playing at the lowest quality available to eliminate network vs server. Also monitor your CPU usage when you start the transcode.

 

Do you see the same issue if watching via a browser?

  • Author

sorry for the long delay... 

 

Things seemed to be getting better for a short time but... today I was not able to play a video... so I restarted the plex app... and it has yet to start... so... I can not provide the logs from plex itself... but the logs that I do have are saying that it doesnt have permissions to a folder...

 

chown: changing ownership of ‘/config/tmp’: Read-only file system
chown: changing ownership of ‘/config/Library’: Read-only file system
chown: changing ownership of ‘/config/Library/Application Support’: Read-only file system
chmod: changing permissions of ‘/config/tmp’: Read-only file system
chmod: changing permissions of ‘/config/Library’: Read-only file system
chmod: changing permissions of ‘/config/Library/Application Support’: Read-only file system
6 10000 /config/Library/Application Support
10000
chown: changing ownership of ‘/config/tmp’: Read-only file system
chown: changing ownership of ‘/config/Library’: Read-only file system
chown: changing ownership of ‘/config/Library/Application Support’: Read-only file system
chmod: changing permissions of ‘/config/tmp’: Read-only file system
chmod: changing permissions of ‘/config/Lib

  • Author

So... I am currently running the new permission tool on the unraid server in hopes of restoring the correct permissions...

 

 

  • Community Expert

You never did post your docker run command:

On 3/10/2017 at 0:59 AM, CHBMB said:

Post more information.

Which docker version are you using?

Docker run command? (Link in my signature)
 

 

But the read-only file system messages makes me think you may have filesystem corruption. Go to Tools - Diagnostics and post complete zip.

  • Author

so to recap... The Docker Plex is currently offline...

 

I went ahead and built a new Phaz Plex plugin server... I was unable to install it to it's default location that was on the USB card unraid is launched from? which might explain why the docker version was having a hard time... progressively having more and more problems... 

 

But i was able to get plex up and running with an install dir of /mnt/disk1/plex

 

How would I go about verifying if my USB card is going bad without bringing down the server?

 

attached are the latest logs....

 

Thanks,

 

Mat

tower-diagnostics-20170314-0420.zip

  • Community Expert

Check filesystem on disk3 and disk7

  • Author

I am running a full parity check now... 

 

If that is what you mean trurl...

 

Thanks!

1 minute ago, mathomas3 said:

I am running a full parity check now... 

 

If that is what you mean trurl...

 

Thanks!

He meant this

  • Community Expert
9 minutes ago, mathomas3 said:

I am running a full parity check now... 

 

If that is what you mean trurl...

 

Thanks!

If I had meant parity check I would have said parity check.

  • Author

Running check now... drive 3 has been stuck at 73.6% for a while now... hmmm

 

trurl... thanks for the help... if you dont mind me asking... what pointed you to those two drives possibly being the problem... Drive 3 was a drive 2tb that I recently rebuilt with a 5tb drive and everything seemed to work fine when it was built...

  • Community Expert
1 hour ago, mathomas3 said:

Running check now... drive 3 has been stuck at 73.6% for a while now... hmmm

 

trurl... thanks for the help... if you dont mind me asking... what pointed you to those two drives possibly being the problem... Drive 3 was a drive 2tb that I recently rebuilt with a 5tb drive and everything seemed to work fine when it was built...

 

The syslog in your diagnostics was full of file errors (not disk errors) for those.

  • Author
12 hours ago, trurl said:

asdf

 

  • Author

I see what you mean trurl... Thanks for the assist... I will be looking out for that henceforth... 

 

 

  • Author

I will let you know what I find out after rebuilding the tree and post scan...

  • Author

Just wondering... How long would you assume that a reiserchk --rebuild-tree should last?

 

Currently it has been running for near 12h... disk3 is showing little activity but the cache drive is very busy... but i was able to confirm that the task is still running via the console... suggestions? the system's is webpage is not coming up...

  • Community Expert
5 minutes ago, mathomas3 said:

Just wondering... How long would you assume that a reiserchk --rebuild-tree should last?

 

Currently it has been running for near 12h... disk3 is showing little activity but the cache drive is very busy... but i was able to confirm that the task is still running via the console... suggestions? the system's is webpage is not coming up...

Of course the cache drive should not be involved at all in checking the filesystem for disk3. What command did you use?

  • Author
Just now, trurl said:

Of course the cache drive should not be involved at all in checking the filesystem for disk3. What command did you use?

reiserchk --rebuild-tree

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