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rc8q ata1 exception action frozen

Featured Replies

  • Author

Thanks guys.

 

I have a replacement drive on its way.

What would be the best way to replace the parity drive cleanly?

 

(still new to unRAID)

After you have tested the drive (like preclear cycle(s) if testing on unRAID or manufactures app if not) you can normally just add the new drive as parity and start your array.  unRAID will begin the build process immediately so that is why you will see a warning on that drive before you start the array telling you all data on the drive will be overwritten.

  • Author

Soooo replaced the drive and its still happening:

Oct  1 22:51:03 Odin kernel: ata4.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
Oct  1 22:51:03 Odin kernel: ata4.00: cmd 78/00:00:00:00:00/00:00:00:00:00/40 tag 16
Oct  1 22:51:03 Odin kernel:         res 40/00:01:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout)
Oct  1 22:51:03 Odin kernel: ata4.00: status: { DRDY }
Oct  1 22:51:03 Odin kernel: ata4: hard resetting link
Oct  1 22:51:08 Odin kernel: ata4: link is slow to respond, please be patient (ready=0)
Oct  1 22:51:09 Odin kernel: ata4: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Oct  1 22:51:09 Odin kernel: ata4.00: configured for UDMA/133
Oct  1 22:51:09 Odin kernel: ata4: EH complete
Oct  1 22:51:20 Odin kernel: ata1.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x6 frozen
Oct  1 22:51:20 Odin kernel: ata1.00: cmd 78/00:00:00:00:00/00:00:00:00:00/40 tag 14
Oct  1 22:51:20 Odin kernel:         res 40/00:82:82:00:00/00:00:00:00:00/40 Emask 0x4 (timeout)
Oct  1 22:51:20 Odin kernel: ata1.00: status: { DRDY }
Oct  1 22:51:20 Odin kernel: ata1: hard resetting link
Oct  1 22:51:25 Odin kernel: ata1: link is slow to respond, please be patient (ready=0)
Oct  1 22:51:27 Odin kernel: ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Oct  1 22:51:27 Odin kernel: ata1.00: configured for UDMA/133
Oct  1 22:51:27 Odin kernel: ata1: EH complete
 

This time also on ATA4, but ATA1 has just been replaced.

ATA4 is another Seagate drive.

So everything except the mobo has been swapped.

 

Think it can be a faulty mobo?

 

Diags attached again.

odin-diagnostics-20171002-1005.zip

Edited by SavellM

  • Author

Its a Intel® C236 Chipset

 

Anyone have any more ideas?

Think it can be a faulty mobo?

 

Possibly, If everything else has been swapped.

 

 

  • Author
Just now, johnnie.black said:

 

Prossibly, If everything else has been swapped.

Dont think it can be BTRFS, or the newer kernels? 

 

I've logged a case with Asus to swap the board, no reply yet.

27 minutes ago, SavellM said:

Dont think it can be BTRFS, or the newer kernels? 

 

No, those are hardware errors, filesystem used can't possibly be the reason.

What power supply do you have? I've had some very weird problems in the past that went away when I replaced the power supply. People often spend a lot of money on disks, RAM and CPU and pay little attention to PSU. I'm not clear whether you tried replacing yours or just the cables.

  • Author
14 minutes ago, John_M said:

What power supply do you have? I've had some very weird problems in the past that went away when I replaced the power supply. People often spend a lot of money on disks, RAM and CPU and pay little attention to PSU. I'm not clear whether you tried replacing yours or just the cables.

I've replaced cables, and also which sata ports on the actual PSU it plugs into. 

 

It's a EVGA 650 GS (Gold)

https://www.evga.com/products/product.aspx?pn=220-GS-0650-RX

 

Should be good. Problem is I got it for free from a mate so not sure I can do a RMA.

I can buy another one tho just to be sure and try.

 

Any favourites here?

Seasonic PSUs are very good.  I buy gold fully modular.

Yes, Seasonic are good. So are some of the ones made by Corsair. I use the AX, HX and RM series (in order of decreasing cost). It's always worth having a spare PSU on the shelf and they are generally cheaper than the spare hard disk that many people keep. One thing to be careful about - if you swap out a modular PSU (unless it's the same model by the same manufacturer) make sure you remove all the cables that came with it and replace them with the ones that came with the new PSU. There is no standard wiring for the plugs at the PSU end of the cables and mixing them up can cause damage.

Edited by John_M
Correction: RM series, not RX

  • Author
8 hours ago, John_M said:

Yes, Seasonic are good. So are some of the ones made by Corsair. I use the AX, HX and RX series (in order of decreasing cost). It's always worth having a spare PSU on the shelf and they are generally cheaper than the spare hard disk that many people keep. One thing to be careful about - if you swap out a modular PSU (unless it's the same model by the same manufacturer) make sure you remove all the cables that came with it and replace them with the ones that came with the new PSU. There is no standard wiring for the plugs at the PSU end of the cables and mixing them up can cause damage.

 

Yup I'm aware.

I'll order a replacement PSU now and see how I get on.

 

New 550W Seasonic FOCUS Plus Platinum ordered, will be here tomorrow.

Asus support also came back today to say they dont support Linux so install Windows and test again.

Told them its a hardware issue, not based on software, so just waiting to hear back from that too... Oh the joys of PC building.

  • 2 weeks later...
  • Author
On 23/09/2017 at 10:52 AM, johnnie.black said:

This issue may also be power supply related, especially when it happen to multiple disks.

 

You sir were spot on.

Swapped out the PSU to a Seasonic Focus and so far haven't seen this error again.

 

TBF I havent really let it run for too long as I've been making a lot of changes.

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