more than 1 Million errors found and corrected, but files are not available anymore

[neuk34]

Hi,

 

Something strange happened.

I launched a parity check, and system found more than 1 Million errors, and corrected all of them.

But I noticed that many many files have desapeared.

I'm worrying for losing files.

Hope they are still there.

Could you please help?

 

thanks

nas-diagnostics-20180116-2339.zip

[JorgeB]

The diagnostics are after rebooting, so we can't see what happened, do you have the previous ones?

 

Still sync errors found on a correcting parity check would only update parity, it wouldn't touch the data disks, we usually recommend not running correcting checks (unless sync errors are expected) in case a disk fails in a way that corrupts parity, but you're disks are all enable so data should be as it was.

[JorgeB]

P.S. your CPU is overheating, check if the cooler needs cleaning.

 

Jan 16 23:39:08 NAS kernel: CPU4: Package temperature above threshold, cpu clock throttled (total events = 1)

 

[neuk34]

No, i don’t have previous one.  how can I access to my files back ? Around 4 to of data are not accessible anymore.

 

Thanks for cpu  

[JorgeB]

Are the files missing or not accessible?

 

The disks are almost full:

 

Filesystem      Size  Used Avail Use% Mounted on
/dev/md1        1.9T  1.8T   20G  99% /mnt/disk1
/dev/md2        1.9T  1.8T   41G  98% /mnt/disk2
/dev/md3        1.9T  1.8T   22G  99% /mnt/disk3
/dev/md4        1.9T  1.9T   17G 100% /mnt/disk4
/dev/md5        3.7T  3.7T   38G  99% /mnt/disk5
/dev/md6        1.9T  1.8T   29G  99% /mnt/disk6
/dev/md7        1.9T  1.8T   62G  97% /mnt/disk7

If they are not accessible run a filesystem check on the disk(s) they are.

 

[SSD]

13 hours ago, johnnie.black said:

P.S. your CPU is overheating, check if the cooler needs cleaning.

 

Jan 16 23:39:08 NAS kernel: CPU4: Package temperature above threshold, cpu clock throttled (total events = 1)

 

 

@Squid

 

If it isn't already, i think this should be added to FCP.

 

Thanks!

[Squid]

10 hours ago, SSD said:

 

@Squid

 

If it isn't already, i think this should be added to FCP.

 

Thanks!

Surprisingly it wasn't, but it is now

[SSD]

3 hours ago, Squid said:

Surprisingly it wasn't, but it is now

I had some of these in my log when I was doing heavy Plex transcodes, and planned to send to you. But I lost the syslog and was waiting until I saw another one to tell you.

 

Thanks!