Zandor300 Posted October 6, 2019 Share Posted October 6, 2019 Hi, I have a Digitus DN-170091 UPS with a Mega System HDL801 NetAgent 9 network card running firmware 3.7.DL530. I've configured it in unRAID like so: But for some reason, it is reporting that the UPS has 0.0 minutes of runtime left, so when the UPS loses power, my unRAID servers instantly shutdown. I can't find the runtime counter anywhere in the webinterface for the network card. What am I doing wrong? - Zandor Quote Link to comment
Squid Posted October 6, 2019 Share Posted October 6, 2019 Might help if you also post a screenshot of the UPS details section Quote Link to comment
Zandor300 Posted October 6, 2019 Author Share Posted October 6, 2019 @Squid Yes, here you go: Quote Link to comment
JonathanM Posted October 6, 2019 Share Posted October 6, 2019 9 minutes ago, Zandor300 said: so when the UPS loses power, my unRAID servers instantly shutdown. I doubt I can help with the issue, but just to clarify, the server stays on, and starts the shutdown process immediately, right? Or are you saying the server loses power as well? If the power is staying on, then you may be able to get around the issue by changing battery level and runtime percent to 0, and put a rational amount of time to stay running in the time on battery field. I prefer to shut down based on how long the power is out anyway, I don't like running the batteries down on the UPS, and if the power is out for more than a minute or two, it's probably down for a couple hours, so may as well start the shutdown procedure as soon as practical. Quote Link to comment
Squid Posted October 6, 2019 Share Posted October 6, 2019 Your UPS is reporting TIMELEFT is 0 seconds (ie: Time Left on Battery), so unRaid is handling everything correctly (because your settings says shutdown if there's less than 10 minutes remaining) You might want to try the NUT plugin and see if that makes any difference. Quote Link to comment
Zandor300 Posted October 6, 2019 Author Share Posted October 6, 2019 @jonathanm 1 minute ago, jonathanm said: I doubt I can help with the issue, but just to clarify, the server stays on, and starts the shutdown process immediately, right? Or are you saying the server loses power as well? Yes, sorry, I meant the server stays on and starts shutting down immediately. 2 minutes ago, jonathanm said: If the power is staying on, then you may be able to get around the issue by changing battery level and runtime percent to 0, and put a rational amount of time to stay running in the time on battery field. I prefer to shut down based on how long the power is out anyway, I don't like running the batteries down on the UPS, and if the power is out for more than a minute or two, it's probably down for a couple hours, so may as well start the shutdown procedure as soon as practical. I did try to set the "Runtime left to initiate shutdown (minutes)" value to 0, but that also immediately initates a shutdown. Didn't try the "Time on battery before shutdown (seconds)" though. Will do right away. Quote Link to comment
Zandor300 Posted October 6, 2019 Author Share Posted October 6, 2019 @jonathanm Update: I've set my settings to the ones you can see below, but it still initiated shutdown immediately after the UPS lost power: Quote Link to comment
JonathanM Posted October 6, 2019 Share Posted October 6, 2019 1 hour ago, Zandor300 said: I've set my settings to the ones you can see below, 2 hours ago, jonathanm said: by changing battery level and runtime percent to 0 Quote Link to comment
Zandor300 Posted October 6, 2019 Author Share Posted October 6, 2019 @jonathanm Yes, I realized that I hadn't changed that one and tried that too after my last post, but it produced the same result... Quote Link to comment
JonathanM Posted October 6, 2019 Share Posted October 6, 2019 Set both to -1 instead of 0. Quote Link to comment
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